Boasting a sauna and an outdoor pool, Hyundae Resort and Spa is located in Desert Hot Springs and provides comfortable accommodation. Guests can also enjoy free Wi-Fi during their stay.
There are a range of amenities available to guests of the hotel, such as a BBQ/picnic area, laundry facilities and a sun deck. It also offers a tour desk, a ticket service and meeting rooms.
Hyundae Resort and Spa provides rooms equipped with a microwave and a refrigerator.
Palm Springs International Airport is less than a 25-minute drive from the hotel. Palm Springs Walk of Stars and Juan Bautista de Anza National Historic Trail are easily reached by car.
Accessibility and suitability
Dining
Parking and transportation
Laundry
Services and conveniences
Basics
Spa
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a range of amenities including a sauna, outdoor pool, BBQ/picnic area, laundry facilities, and a sun deck. Additionally, guests can enjoy free Wi-Fi during their stay.
Is the hotel suitable for families with kids?
While the hotel has been described as 'rough around the edges,' improvements are being made. However, some guests have expressed concerns about safety and the presence of homeless individuals, so families with kids may want to consider this before booking.
What are the common complaints about the hotel's cleanliness?
Guests have reported issues with cleanliness, including dirty rooms, a strong odor, and the presence of bugs. Some have also mentioned the need for improvements in the hotel's overall cleanliness.
How is the hotel's customer service?
Guests have praised the considerate and helpful nature of the staff. However, some have also mentioned the need for significant improvements in the hotel's overall condition and safety.
What practical information should I know about the hotel's facilities?
Some guests have reported issues with the TV, air conditioning, and the overall condition of the rooms. Additionally, concerns have been raised about the cleanliness and safety of the parking lot and common areas.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Avoid Late Night Arrivals
Several guests reported feeling unsafe due to the presence of homeless individuals and suspicious activities around the hotel, especially at night.
Verify Amenities Availability
Some guests were disappointed to find that certain amenities, such as the spa and TV, were not available or not functioning properly. It's advisable to confirm the availability of specific amenities before booking.
Exercise Caution in the Surrounding Area
Guests mentioned that the neighborhood seemed sketchy and raised concerns about safety, so it's recommended to be cautious when exploring the surrounding area.
Check Room Cleanliness
Multiple guests reported cleanliness issues, including dirty rooms, unpleasant odors, and the presence of bugs. It's advisable to thoroughly inspect the room upon arrival and address any concerns with the staff immediately.
Be Mindful of Noise Levels
Several guests mentioned encountering loud music, shouting, and disruptive activities during their stay, impacting their ability to rest. Consider bringing earplugs or requesting a quiet room location.
Confirm Security Deposit Policy
Some guests had issues with the security deposit, reporting delays or non-receipt of the refunded amount. It's recommended to clarify the security deposit policy and ensure clear communication with the hotel staff.
Inquire About Recent Improvements
While some guests noted ongoing efforts to make improvements, it's advisable to inquire about the current status of renovations or upgrades to manage expectations effectively.
Pet-Friendly Environment
Guests appreciated the presence of a friendly in-house cat, which added a positive touch to their experience. Animal lovers may find this to be a delightful aspect of the hotel.
Consider Alternative Accommodations
Due to the numerous negative experiences reported, it may be prudent to explore alternative lodging options in the vicinity to ensure a more comfortable and enjoyable stay.
Prioritize Safety
Given the reports of safety concerns, it's essential to prioritize personal safety and well-being when considering a stay at this hotel.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 6.0 |
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Distance to city center | 0.4 mi |
Nearest Airport | Palm Springs |
Distance to airport | 9.7 mi |