Greektown Casino Hotel, Detroit Hotels from $134

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 1,602 reviews

Location

9.5 "Terrific location."
Service

8.2 "Great service."
Room

7.7 "Nice rooms."
Cleanliness

7.3 "Good cleanliness."
Comfort

6.9 "Average comfort."
WiFi

4.4 "Internet is poor."
Wellness Area

4.3 "Wellness & sports facilities were not very nice."
Bar and Beverages

3.7 "Bar is not good."

View all review categories

Overall Rating

Based on 1,025 reviews

Location

9.7 "Terrific location."

9.3 "Great parking, according to 93%."

10.0 "100% thought parking was inexpensive."

10.0 "100% enjoyed the restaurants & bars nearby."
Value for money

8.1 "Good value."

8.0 "80% were happy with the price of the breakfast."

10.0 "100% thought it was a great value."
Service

8.0 "Great service."

9.0 "90% found the staff to be very friendly."

7.5 "75% said the reception staff was great."

8.0 "80% thought the service was very professional."

7.7 "77% were impressed by the valet service."
Room

7.5 "Nice rooms."

9.6 "96% thought the view was good."

9.3 "93% said the beds were comfortable."

8.2 "82% appreciated the modern rooms."
Breakfast

6.8 "Breakfast is mediocre."
Cleanliness

6.7 "Average cleanliness."

6.7 "Only 67% said rooms were clean enough."

6.5 "65% thought the cleanliness of the hotel was average."
WiFi

4.9 "Internet is poor."

View all review categories

Overall Rating

Based on 176 reviews

Location

9.6 "Terrific location."

9.3 "Great parking, according to 93%."

10.0 "100% thought parking was inexpensive."
Service

8.1 "Great service."

8.8 "88% found the staff to be very friendly."

7.9 "79% said the reception staff was great."
Value for money

7.9 "High value."
Room

7.3 "Nice rooms."

9.8 "98% thought the view was good."

7.1 "71% said rooms were clean."
Cleanliness

7.1 "Good cleanliness."

7.1 "71% said rooms were clean."

Overall Rating

Based on 240 reviews

Location

9.1 "Terrific location."

10.0 "100% enjoyed the restaurants & bars nearby."

9.1 "Great parking, according to 91%."

10.0 "100% thought parking was inexpensive."
Service

8.2 "Great service."

9.0 "90% found the staff to be very friendly."
Value for money

7.8 "High value."
Room

7.6 "Nice rooms."

9.8 "98% thought the view was good."

9.0 "90% said the beds were comfortable."
WiFi

4.3 "Internet is poor."

Overall Rating

Based on 160 reviews

Location

9.6 "Terrific location."
Service

8.5 "Great service."

8.8 "88% found the staff to be very friendly."

7.9 "79% said the reception staff was great."
Value for money

7.5 "High value."
Room

7.2 "Nice rooms."

9.8 "98% thought the view was good."

8.9 "89% said the beds were comfortable."
Comfort

6.7 "Average comfort."
Amenities

6.4 "Average amenities."

6.5 "65% thought the building was acceptable."

Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Clean rooms"

"Comfortable beds"

"Accessible parking"

"Great view"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

7.1

review from

Location Got rid of lobby bar

Reviewed Jun 2016
9.7

review from

It was a well deserved and most awesome romantic get away!! Love it all. Only thing bad, which isnt really that bad, but found clothing from prior guests behind the chair.

Reviewed Feb 2016
10.0

review from

Overall stay. Great staff, very luxurious, great layout of the hotel and rooms Needs a spa/fitness center

Reviewed Jan 2016
10.0

review from

I had a chance to enjoy the Casino and Hotel over the Christmas Holiday!! it was warm and enchanting!! Everyone was kind and professional, I can't wait to return. We Loved it ! We loved everything, especially the free upgrade on our room, and room service was awesome!!

Reviewed Jan 2016
6.2

review from

Room at night had big spotlights we weren't told about upon check out. Had to close drapes and it was still lighting up the room. Just terrible

Reviewed Sep 2015
7.7

review from

1. Location 2. Free parking 1. Side view of the Detroit river from my room (still okay though)

Reviewed Jun 2015
10.0

review from

Very accommodating, had lots of fun. Love the morning buffet, would like to see that as an available upgrade Room needs a fridge and microwave

Reviewed Jun 2015
5.4

review from

The location was great. Our view was overtaken by the top of the parking garage. The room was dirty. Everywhere we looked, there was dirt, smudges and grease marks on the walls, headboard, bathroom walls, mirrors, thermostat cover, you name it. There was even what looked like a bit of dried food on the bathroom wall. Everything was dusty as well. The decor throughout felt outdated. We were in one of the orange rooms and it did not feel very calming. Perhaps some of the other rooms have been updated? Room layout made it difficult to get comfortable--one big chair with no footstool, and only a small wall-mounted desk with one chair. How do two people eat a meal like that? Could not get the thermostat to adjust and the room was overly warm. Lobby staff was pleasant but not overly friendly. Room service was poorly executed--quality of food was sub-par, they messed up one of our orders and only brought one set of silverware.

Reviewed Jun 2015
7.7

review from

Overall a good location, with very nice and friendly staff. the lamps in my room 2609 were covered in dust, as well as the wall behind the lamp between the beds--- [have pictures] Also, the coffee used for the keurig machine is absolutely horrible. We had to call down to get extra tea instead. The eggs, bacon, and the French Toast were cold in the buffet, many people complained. Response from the gentleman walking around in behind was "yep" They did bring out new trays of hot food, however the problem from what we could see, was that the water underneath was not hot and steaming when they lifted the other trays out. There was a full container of bacon which they just took out back. They were going to reheat and bring out later. Not a good thing to do.

Reviewed Jan 2015
8.0

review from

The smoke - the casinos are FULL of smoke. They need better smoke eliminators - the smell makes you sick.

Reviewed Oct 2014
9.6

review from

Service and staff. No pool

Reviewed Oct 2014
9.3

review from

Very very clean. I felt safe in the hotel, casino, restraunt, parking structure and nearby streets even at 2am. Great walking distance to Ford Field, a couple of nice restruants and clubs. Awesome mini bar, toiletries, water pressure in the shower, hotness of the water, coffee/tea bar, tv, soft linens, comfortable bed, security features. Overall a five star hotel. I did not use room service but I heard great things from other patrons. The staff at the hotel was amazing! Super friendly, fast and informative. I really have great time staying at the hotel. That we couldn't bring our own alcohol. And it would if been nice if our room would of had a Bose alarm clock & and auxiliary cable to play music through the radio. But that's being picky. It was really a first class hotel.

Reviewed Sep 2014
8.0

review from

the valet service, nice hotel. the wait to check in was 45 minutes.

Reviewed Aug 2014

9.7

review from

It was a well deserved and most awesome romantic get away!! Love it all. Only thing bad, which isnt really that bad, but found clothing from prior guests behind the chair.

Reviewed Feb 2016
10.0

review from

Overall stay. Great staff, very luxurious, great layout of the hotel and rooms Needs a spa/fitness center

Reviewed Jan 2016
10.0

review from

I had a chance to enjoy the Casino and Hotel over the Christmas Holiday!! it was warm and enchanting!! Everyone was kind and professional, I can't wait to return. We Loved it ! We loved everything, especially the free upgrade on our room, and room service was awesome!!

Reviewed Jan 2016
10.0

review from

Very accommodating, had lots of fun. Love the morning buffet, would like to see that as an available upgrade Room needs a fridge and microwave

Reviewed Jun 2015
8.0

review from

The smoke - the casinos are FULL of smoke. They need better smoke eliminators - the smell makes you sick.

Reviewed Oct 2014
9.6

review from

Service and staff. No pool

Reviewed Oct 2014
9.3

review from

Very very clean. I felt safe in the hotel, casino, restraunt, parking structure and nearby streets even at 2am. Great walking distance to Ford Field, a couple of nice restruants and clubs. Awesome mini bar, toiletries, water pressure in the shower, hotness of the water, coffee/tea bar, tv, soft linens, comfortable bed, security features. Overall a five star hotel. I did not use room service but I heard great things from other patrons. The staff at the hotel was amazing! Super friendly, fast and informative. I really have great time staying at the hotel. That we couldn't bring our own alcohol. And it would if been nice if our room would of had a Bose alarm clock & and auxiliary cable to play music through the radio. But that's being picky. It was really a first class hotel.

Reviewed Sep 2014
8.0

review from

the valet service, nice hotel. the wait to check in was 45 minutes.

Reviewed Aug 2014

7.1

review from

Location Got rid of lobby bar

Reviewed Jun 2016
7.7

review from

1. Location 2. Free parking 1. Side view of the Detroit river from my room (still okay though)

Reviewed Jun 2015
7.7

review from

Overall a good location, with very nice and friendly staff. the lamps in my room 2609 were covered in dust, as well as the wall behind the lamp between the beds--- [have pictures] Also, the coffee used for the keurig machine is absolutely horrible. We had to call down to get extra tea instead. The eggs, bacon, and the French Toast were cold in the buffet, many people complained. Response from the gentleman walking around in behind was "yep" They did bring out new trays of hot food, however the problem from what we could see, was that the water underneath was not hot and steaming when they lifted the other trays out. There was a full container of bacon which they just took out back. They were going to reheat and bring out later. Not a good thing to do.

Reviewed Jan 2015

6.2

review from

Room at night had big spotlights we weren't told about upon check out. Had to close drapes and it was still lighting up the room. Just terrible

Reviewed Sep 2015
5.4

review from

The location was great. Our view was overtaken by the top of the parking garage. The room was dirty. Everywhere we looked, there was dirt, smudges and grease marks on the walls, headboard, bathroom walls, mirrors, thermostat cover, you name it. There was even what looked like a bit of dried food on the bathroom wall. Everything was dusty as well. The decor throughout felt outdated. We were in one of the orange rooms and it did not feel very calming. Perhaps some of the other rooms have been updated? Room layout made it difficult to get comfortable--one big chair with no footstool, and only a small wall-mounted desk with one chair. How do two people eat a meal like that? Could not get the thermostat to adjust and the room was overly warm. Lobby staff was pleasant but not overly friendly. Room service was poorly executed--quality of food was sub-par, they messed up one of our orders and only brought one set of silverware.

Reviewed Jun 2015

Greektown Casino Hotel

$134+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews