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The rooms and the staff
Great service, spacey rooms, modern and very clean! Irritating noise during night in room (elevator?). Starter in restaurant Carpaccio was still frozen.
Hotel is modern, clean, large rooms, great breakfast quality and choice The hotel is isolated in the country side. You need a car or taxi to get almost anywhere. Also the hotel is 'sterile' and lacking in atmosphere.
Very nice hotel with excellent sport motives and nice, kindly stuff! absolutely NOT!
Good location, helpful staff, very clean and comfortable, exerlant restarant
Very comfortable, modern business hotel with excelent service. Extensive breakfast, good restaurant for lunch or dinner Location not ideal for holiday, great for a stop while travelling to Czech, Austria, ...
Very nice hotel. Large room with a large bed. And a restaurant that served good food!
The design and comfort of the hotel along with the service of the staff It would be good to have BBC world channel on the TV
Clean, good exercise facilities, parking Limited dinner menu, did not replace soap each day
Nothing at all. No customer service provided. Staff felt fake and uncordial, felt not genuine in any way. Fact that there are NO entertainment channels in English at all wahtsoever besides CNBC which is solely a financial news channel, was very boting in my room at night for hours on end watching CNBC repeat segments for hours of fonanical news I dont care about.
The temperature in the room was too cold and air conditioning was not able to warm the room up.
We staid at the hotel for a second time during last year.It is perfect for travelers.Easy acsess to Nurnberg,Erlangen or even Bamberg.Highly recomended for budjet travelers!
Nice hotel nearby the highway, 30 min to Nurnberg citycenter by public transport.
Clean, good staf, good breakfast.
It was near to the city, and the staff was friendly and helpful. The room was immaculately clean, I'd definitely stay there again. I would have liked the breakfast to be included in the price of the room.
free parking outside the Hotel no free wifi in room
We recieved the key to our room, however when we went to the room we found that there was already someone in the room! Very unorganised staff, and they couldn't stop laughing about their own mistake. I found that a bit rude too.
Quick service - the reception well prepared admin at check-in (just signature and CC needed) - also check-out : fast and efficient
There's a great Thai restaurant within walking distance. Near the Nurenberg airport.
Convenience of being same hotel as our event. Rooms were nice and spacious Restaurant was always understaffed, long waits to put your order in. Limited choices on menu
The space of the room, the facilities, cleanliness. no
The restaurant staff served quickly, even though they were extremely busy. Food was very good.
We only stayed for one night cos we liked the idea of staying in a glass pyramid - it was our last night in Germany. We can't complain about anything. But we didn't use any facilities. The room was nice, not big, but the bathroom was lovely.
Had requested an additional bed during reservation and did not get the bed or a notice that we couldn't have it while staying there. That meant someone slept on floor. Not happy at all about that so verify via phone before commiting.
Parking charge was to big
TV speakers in bathroom
No doubts, it's the best hotel breakfast I ever had. Quality and variety are excellent! It's located in a small town, at least 10 km away from a major city.
Interesting layout We happened to stay during an extensive renovation (apparently due 1 Sep), so not everything was up to expected standard. We recommend the family fun package including entries to the fabulous Playmobil park (fabulous up to about age 6 that is...).
Hotel staff very helpfull, the evening meal was ok. Did not have to leave hotel.
Courteous staff and nice amenities.
I liked the hotel. The staff was friendly and tried to help out as much as possible. The high speed internet in the rooms was slow and I had issues connecting.
restaurant closed at 9pm, despite the hotel information leaflit stating 10pm.We were sent to adjacent hotel for dinner. Bar closed at 10.30pm. No service available in the hotel after 10.30pm.
breakfast was excellent. the room was spotless. Isaw the housekeeper scrubbing on her hands and knees. Remember it is a foreign hotel. Things were different, including the was the beds were made. Most of the staff were very friendly, but afew times were rude when needed info.
Pleasant personnel and surroundings
Very convinient check-in/check out hours at Lobby
Hotel is 4* in the centre of this small town. It is within easy walking distance of other restaurants and bars. Safe garage parking is an advantage. Room was bright and clean. No bad points to mention
The location was great. The breakfast was free and very good and the staff was amazing!!
Staff was kind enough to even leave breakfast by the door since we had checked out prior to the reception desk opening.
I think all of the things mention above i.e. comfort, cleanliness, service and value. There was one thing however, I'm sure you will not tear down the garage and make it larger.
Good service, cleanlines, excellent breakfast buffet. I guess europeans don't believe in queen, king beds. All they have is two twin beds toghether. That was the only minus.
The friendliness, kindness and professionalism of staff, the cosy atmosphere of the hotel in its whole.
Great character. Amazing historical referance. Interesting rooms/furnature in the hotel. Near Rothesburg od de Tauber. Very clean and comfortable. Great rates. A little bit small, but not much space is needed when traveling
The room, staff, and food were excellent I enjoyed the dinner and breakfast. There was not much to do in the evening after dinner.
the ambience and setting
Beautiful place, Staff very nice Room was warm, no fan
Excellent food in the hotel restaurant. Wonderful location, friendly staff.
The castle itself is absolutely amazing. The room was beautiful but poorly lit. Very, very noisy. I was awakened twice by drunk people talking really loudly outside (two separate groups of people). After the second incident I had to yell out the window to ask them to be quiet; luckily this group was speaking loudly in english so they understood. The location has a quiet countryside feel but that is deceptive.
i have always wanted to stay in a castle. enjoyed exploring the grounds and castle. I would have liked to go up into the tower part however no one was allowed up there.
The best thing about the hotel is the fact that it is a castle. For those who want to know how does it feel to sleep in an old castle, that's your hotel! Because of its nature, the hotel lacks some confort items, such as elevators, big bathrooms and so.
Room was big Front desk lady almost wouldn't give us an extra pillow and blanket
It was reasonably priced, good breakfast (but nothing outstanding), free parking and free internet access. Good connections to Nurnberg. As for the four stars, air conditioning should be mandatory. We've been there while it was quite hot and temperature inside rooms and hotel was unnaceptable, we were unable to sleep, opening windows didn't helped at all. Internet access was free, but very slow and unreliable, some pages needed reloading 5 times, booking.com was not loading at all.
Received a suite unexpectedly.
Pleasantly surprised by the excellent location, next to the U bahn link to Nuernberg so easy access from Airport via city.Staff very friendly and helpful, room reasonable value and clean; breakfast well presented by friendly staff and good choice of dishes. Town of Fuerth is just a short walk with good variety of restaurants and bars to suit most tastes.
Friendly staff - friendly, but not obtrusive service for full convenience Nothing
Comfortable room and helpful staff. Very good selection of food at breakfast. Hotel is conveniently located beside underground station for those using public transport.
The hotel is a two minute walk from my son's apartment! That was my main reason for choosing it. It is very close to a U-Bahn station which makes it convenient for traveling, and parking is available at no extra charge. If this were a 2 or even 3 star place of very oldest prices, my expectations would have been very different, but this is no quaint or luxurious boutique hotel. i chose this hotel because it is a I minute walk from my son's apartment. Though I have not tried any other places in Furth, I cannot think of any other reason to opt for it. On the good side, the staff is as nice as can be, the shower power is envigorating, the breakfast (9 Euro extra) is very nice, and the free wifi is excellent. But that really does not outweigh the negatives, especially in warm weather. I arrived two days after the major heat wave, and I was still uncomfortable. I would not have stayed beyond one night in temps over 75 degrees F. If I left the windows wide open all night I was okay, but I felt kind of vulnerable since I really was not high off the ground level, so I just left the windows open at the top and sweltered through much of the night. Then came daytime. What to do with the windows again? I couldn't leave them wide open inviting invaders!! Okay, so I left them open on top again to let some air in. But how about the sun beating in? If I closed the shades, no air circulated, and if I opened the shades, the sun beat in. There was no good answer. The hotel simply did not plan for temperatures over 65degrees F. I can understand no AC, but how about a fan? This hotel is off my list, close to my son or not. And truthfully, my single room was really pathetic. Again -- if I had been led to expect a really cut-rate experience, I would not have been annoyed, but I paid 2 Euro more per night than I was paying for a really nice room in Nuremberg at a hotel with really nice amenities--like an actual lounge in the lobby-- for the previous 3 nights. I should have just stayed in the first place and taken the UBahn to Furth every morning!! Room Tip: Do NOT plan to visit during summer months. If you hit a heat wave you will be miserable!!!
Excellent location (right at subway). Good accessibility by car, too. Clean room. Friendly staff. Free parking. Value for money is above the others in Nurnberg area.
Room was in order when we came with a babybed. We could borrow a water-boiler for free. The room had everything we needed. Breakfast was OK for me, boring according to my husband. Beds not very comfortable. Had same bedsheets for a whole week even though they were dirty.
Nice people Great hotel! We enjoyed our stay Large triple room! No complaints
Breakfast included although hours brief. I was booked into a nonsmoking room but given a smoking room. Rooms on courtyard fairly quiet, but on major, busy street. Advertised room service--NO food in hotel apart from breakfast. Staff not helpful ordering food to be delivered. There was a bar so you could drink your meal, I suppose.
Hotel is beautiful. View from the restaurant is very nice and the dishes are very tasty. Hotel staffs are very kind. Internet connection was week.
I was given a very nice room with a balcony and views over the city; quite lovely.
A quiet family hotel in the woods, with spacious, very clean rooms, great breakfast buffet. The staff is friendly and helpful, has a beautiful terrace out front and enough parking places for all guests. Nearby is a GREAT activity playground for kids of all ages, and Playmobil fun park is 5-10 minutes away by car.
no much. very hard to find. staff rather rude and the rooms were not as advertised on the web the rooms were not as advertised. it would be nice if you want people from the U.S. to visit your hotel if someone could speak a bit of english
The staff was friendly and the breakfast was good. The noise level was quite loud. Even with the windows closed, all the noise from outside filtered into the room. I was awakened at 6 am to the trash collector. The parking was terrible. I had to buy a parking ticket that lasted only two hours. I had to go out and buy another one once that two hours was up.
Lovely hotel in a pretty town within easy reach, by train or car, of some beautiful cities and towns. Very helpful and friendly staff. Great food and breakfast. Small amount of road noise on rooms facing the small street but nothing major.
Comfort, famly atmosphere, position
Nice little hotel! Very clean rooms. Big rooms, well not that big but there is much smaller also.
The staff is excellent, very helpfull and friendly. The food and service is outstanding.
courtesy of staff
The rooms were very clean. The staff was nice. We wanted to experience the German culture so we were happy to meet the local people. Great breakfast.
It is such a friendly hotel. Before I accepted the room, the lady took me to see that room and another, so I had a choice. The meals in the restaurant are great, wonderful presentation, and very tasty meals. The town is also very nice to walk around and look at the sites. There is also an ice cream shop right near the hotel and the scoops are only 60 Euro cents for a very very large scoop.
very friendly and homely atmosphere excellent food and rooms very comfortable and clean.
The hotel staff were very friendly,the rooms were very comfortable and clean. Food was also delightful and is a must if you stay here.
This is a wonderful hotel close to shopping, awesome gardens, historical places. It was a great jumping off point for day trips and the staff was extremely courteous and helpful. no elevater
Relaxed atmosphere and free to come and go, key access to side to park pushchair and enter hotel once reception closed. Big spacious room for me and family.