Pros (+) Nothing
Cons (-) Terrible staff, dirty rooms, needs updated
2 stars
Extended Stay America Select Suites - Chicago - Downers Grove
3150 Finley Road, Downers Grove, IL 60515, United States
Downers Grove, IL
See location+1 630 810 4124Photos of Extended Stay America Select Suites - Chicago - Downers Grove
Overview
Suburban hotel in Downers Grove with free parking Along with laundry facilities, this smoke-free hotel has a front-desk safe and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Select Suites Chicago Downers Grove offers 154 accommodations with irons/ironing boards and complimentary toiletries. Accommodations offer separate sitting areas. 27-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Downers Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Latest deals for Extended Stay America Select Suites - Chicago - Downers Grove
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Extended Stay America Select Suites - Chicago - Downers Grove
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Complimentary breakfast
Kitchen
- Kitchenware
- Stovetop
- Refrigerator
- Microwave
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Express check-out
- 24hr front desk
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Spa
- Sauna
Reviews of Extended Stay America Select Suites - Chicago - Downers Grove
5.6
Fair
583 verified ratings
Wonderful
165
Very good
37
Good
39
Okay
42
Fair
83
Mediocre
38
Poor
179
Summary of reviews
Guests say
Guests generally appreciate the location and the friendly staff, but many reviews highlight significant cleanliness issues, including bedbugs, roaches, and dirty rooms. Service complaints also arise, particularly regarding the management's response to issues raised by guests. Overall, while the staff is noted as attentive, the hotel needs improvements in housekeeping and maintenance.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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5.7 out of 10
267 reviews
5.5 out of 10
151 reviews
5.9 out of 10
8 reviews
5.2 out of 10
3 reviews
All reviews
Pros (+) Understaffed, Large Facility but only front door available so if you have to park at back of building you have to walk all the way around the building. Our room was almost at the back of the bldg so we had "a long" way to walk. At night this was not good...Room was dirty (#223) Had a kitchen. Mold on Refrig door, walls and cupboards dripping with dirt. Under oven hood has never been cleaned. Bathr...
Cons (-) Door to room sticks so bad that you have to put your weight into it to get it open. Elevator doors catch and make grinding sound and you can literally see the dent/scratches on the door where it catches. Good black out curtains and air conditioner. Good sized desk but lighting is terrible. Employees are embarrased to be working there. I am convinced that any Motel/Hotel that prescribes to try to g...
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Pros (+) Good sized desk, fridge and microwave were fine, good AC, decently quiet.
Cons (-) Room was only half cleaned when I checked in; had to ask for towels and pillowcases. Bathroom layout annoying; toilet next to sink cut into counter space and risked things knocked off. Coffee and muffins were usually already gone when I was leaving at 8:30. Pillows were small, thin, and not very clean. High vending machine prices.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the cleanliness of the rooms?
The hotel ensures that the rooms are impeccably clean and well-maintained, providing a comfortable and quiet stay.
Are there any concerns about the room amenities?
Some guests have mentioned issues with the availability of dishes and cookware for cooking meals.
How is the hotel's customer service?
The workers are always friendly and helpful, providing great customer service.
Is the hotel's location convenient?
The property is easily accessible and easy to find, situated near many good restaurants for exploring the local culinary scene.
What are the common concerns about the breakfast options?
Some guests have expressed dissatisfaction with the limited breakfast options, feeling that more choices should be made available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noisy Areas
Some guests reported experiencing noise disturbances from neighboring rooms, so consider requesting a room away from potential sources of noise.
Confirm Breakfast Availability
Despite the hotel advertising complimentary breakfast, several guests mentioned that breakfast was not consistently provided. It's advisable to confirm the availability of breakfast before your stay.
Check Room Cleanliness Upon Arrival
A few guests encountered cleanliness issues upon check-in, including dirty rooms and unclean bathrooms. It's recommended to thoroughly inspect the room upon arrival and promptly report any issues to the staff.
Inquire About Late Check-in
Some guests faced challenges with late check-in, despite notifying the hotel in advance. If you anticipate arriving late, it's advisable to confirm the hotel's policy and ensure a smooth check-in process.
Consider Nearby Dining Options
The hotel's location near various good restaurants makes it convenient for exploring the local culinary scene. Take advantage of the nearby dining options for a diverse food experience.
Verify Amenities Availability
Some guests mentioned that certain amenities, such as dishes and cookware, were not readily available. If you plan to use specific amenities, it's recommended to verify their availability with the hotel in advance.
Address Any Issues Promptly
If you encounter any problems during your stay, it's advisable to address them promptly with the staff. Several guests mentioned issues with room keys, cleanliness, and amenities, emphasizing the importance of proactive communication.
Request Housekeeping Services
A few guests noted irregular housekeeping services. If you prefer regular housekeeping during your stay, consider requesting this service in advance to ensure a comfortable and tidy accommodation.
Confirm Security Measures
Some guests expressed concerns about the hotel's security. It's advisable to inquire about the hotel's security measures to ensure a safe and secure stay.
Manage Expectations for Breakfast
While the hotel offers breakfast, it's important to note that the selection may be limited. Managing expectations about the breakfast offerings can help avoid disappointment during your stay.
Location
3150 Finley Road, Downers Grove, IL 60515
What's nearby
- ASGE Institute for Training and Technology0.5 mi
- Yorktown Shopping Center1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - Chicago - Downers Grove
Low season | June |
|---|---|
High season | October |
Average price (weeknight) | $84 |
Average price (weekend night) | $70 |
When to book a room at Extended Stay America Select Suites - Chicago - Downers Grove
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Select Suites - Chicago - Downers Grove
FAQs when booking at Extended Stay America Select Suites - Chicago - Downers Grove
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See most recommended stays in Downers GroveGood to know
Value for money | 6.5 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 12.0 mi |