Pros (+) Dirty and old
2 stars
Holiday Inn Express Chicago-Downers Grove
3031 Finley Road, Downers Grove, IL 60515, United States
Downers Grove, IL
See location+1 630 810 9500Photos of Holiday Inn Express Chicago-Downers Grove
Overview
Holiday Inn Express Chicago-Downers Grove is located in Downers Grove and features a Jacuzzi. It also provides an express check-in and check-out feature, a 24-hour reception and an executive floor.
There are a range of amenities available to guests of the hotel, such as luggage storage, laundry facilities and a car rental desk. A fitness center is available to those wishing to keep up their exercise regimes while travelling.
Equipped to ensure a comfortable stay, rooms provide movies-on-demand, a refrigerator and a private bathroom. They all have a bathtub, wireless internet access and heating.
Holiday Inn Express Chicago-Downers Grove offers an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. A wide selection of dining options can also be found in the area.
Guests of Holiday Inn Express Chicago-Downers Grove can enjoy a leisurely walk to the nearby Village of Lombard. O'Hare International Airport is a 30-minute drive away.
Latest deals for Holiday Inn Express Chicago-Downers Grove
Amenities at Holiday Inn Express Chicago-Downers Grove
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Designated smoking area
- Private entrance
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
General
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Parking and transportation
- Free parking
Outdoor
- Balcony
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Holiday Inn Express Chicago-Downers Grove
7.4
Good
589 verified ratings
Wonderful
218
Very good
76
Good
78
Okay
30
Fair
43
Mediocre
26
Poor
118
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, especially the variety offered. However, many expressed dissatisfaction with the service, citing rude staff interactions and issues with room cleanliness. Several reviews mentioned the need for updates in the hotel and issues with amenities like the TV and elevator. Overall, while the hotel has potential, significant improvements are needed in service and maintenance.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.4 out of 10
290 reviews
6.9 out of 10
214 reviews
6.7 out of 10
5 reviews
7 out of 10
2 reviews
All reviews
Pros (+) I liked the cleanliness of the rooms.
Cons (-) It took a while to check out because there was no one at the front counter for about 15-20 minutes. The staff was really nice though, just seemed understaffed at times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a good full breakfast with a variety of options, including hot cookies and a selection of grains, nuts, and fruits. Guests have praised the breakfast for its quality and variety.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness of the hotel, particularly during renovation. However, others have noted that the rooms were clean, comfortable, and quiet, with no smell or allergy issues.
Is the hotel currently undergoing any renovations?
Yes, the hotel is currently undergoing renovations, which have led to some concerns about cleanliness and outdated facilities. However, some guests have mentioned that the renovated rooms were clean, comfortable, and quiet.
What are the parking options at the hotel?
The hotel offers a huge free parking lot, which has been appreciated by guests. However, some guests have mentioned that the parking lot was not cleared during icy conditions.
How is the staff's service at the hotel?
Guests have praised the staff for their friendliness, hospitality, and helpfulness. Some guests have mentioned that the staff went above and beyond to ensure a comfortable stay, while others have highlighted the staff's kindness and great service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Renovated Room
Some guests mentioned that the renovated rooms were clean, comfortable, and had a nice bathroom. Consider requesting a renovated room for a better experience.
Check for Construction Updates
Several guests reported ongoing construction, which affected their stay. It's advisable to check for updates on the construction status before booking.
Consider Room Location
Some guests suggested that rooms closer to the lobby may experience noise disturbances. If you prefer a quieter environment, consider requesting a room away from high-traffic areas.
Verify Room Amenities
A few guests mentioned issues with room amenities such as non-functional showers and noisy heaters. It's recommended to verify the functionality of amenities upon check-in.
Explore Nearby Dining Options
Guests appreciated the variety of dining options in the area. Take advantage of the hotel's location and explore the nearby restaurants for a diverse dining experience.
Inquire About Accessibility Features
Guests recommended inquiring about specific accessibility features, such as shower chairs, if needed. Contact the hotel in advance to ensure that necessary facilities are available.
Enjoy the Breakfast
Many guests praised the quality and variety of the complimentary breakfast. Make sure to indulge in the breakfast offerings during your stay.
Parking Tip
The hotel offers a large free parking lot, which can be convenient for guests with vehicles. Utilize this amenity to avoid parking hassles.
Address Odor Concerns
Some guests mentioned unpleasant odors in the hotel. If sensitive to odors, consider addressing this concern with the hotel staff before booking.
Secure Valuables
If you have valuable items, rest assured that the hotel's room service is attentive to securing guests' belongings.
Location
3031 Finley Road, Downers Grove, IL 60515
What's nearby
- ASGE Institute for Training and Technology0.6 mi
- Yorktown Shopping Center1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Chicago-Downers Grove
Low season | April |
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High season | May |
Average price (weeknight) | $110 |
Average price (weekend night) | $155 |
When to book a room at Holiday Inn Express Chicago-Downers Grove
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Holiday Inn Express Chicago-Downers Grove
Nearby hotels and places to stay
Closest
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See most recommended stays in Downers GroveGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 11.9 mi |