Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.0 "World class service."10.0 "100% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 7.3 "73% thought theservice was very professional ." -
8.9 "Location is great."10.0 "
Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 8.0 "Easily accessible by car , said 80%." 10.0 "Good access to the airport , said 100%." -
7.8 "Tasty food."
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7.3 "High comfort."8.2 "82% said the
beds were comfortable ." 7.0 "70% thoughtrooms were spacious ." 7.1 "71% thought it waspleasantly quiet ." -
5.3 "Internet is average."
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4.5 "Rooms are not good."1.7 "83%
complained about the bathroom ." 0.3 "97% thought they werepoorly maintained ." 2.0 "80% hadproblems with the shower ." 0.8 "92% foundproblems with the furniture ." 2.7 "Air conditioning was criticized by 73%." 1.3 "For 87%, therooms looked old ." 3.3 "67% thought thetv was sub-standard ." -
2.9 "Awful breakfast."
Overall Rating
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9.1 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.0 "Terrific location."10.0 "
Near to public transport , according to 100%." -
7.6 "High comfort."8.5 "85% said the
beds were comfortable ." -
5.2 "Internet is average."
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5.0 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ."
Overall Rating
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9.1 "Terrific location."
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9.0 "World class service."10.0 "100% found the
staff to be very friendly ." -
6.9 "Average comfort."
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4.4 "Rooms are not good."
Overall Rating
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9.1 "World class service."10.0 "100% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 7.5 "75% thought theservice was very professional ." -
9.1 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "Good access to the airport , said 100%." -
6.9 "Average comfort."7.0 "70% thought
rooms were spacious ." -
5.6 "Internet is average."
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4.6 "Rooms are not good."1.6 "84%
complained about the bathroom ." 0.4 "96% thought they werepoorly maintained ." 0.9 "91% foundproblems with the furniture ." -
3.2 "Awful breakfast."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.7review from
friendly staff leaking aircon
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7.3review from
Nice, clean, quiet place. 5 minute walk from Union Metro station (metro journey times: 9 minutes to Airport Terminal 1, 15 minutes to Dubai Mall/Burj Khalifa). This hotel is on the area maps on several city posts, easy to find.
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6.0review from
The Hotel Manager was very unfriendly.It seems they prefer more of Muslims. I would recommend Muslims to go there than Christians. On Friday breakfast cut off time is 10 am instead of 10:30 am. There is not restaurant for other food other than Breakfast.
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5.3review from
Minimally comfortable, but not a bad value. Very difficult to find even though it is near the metro. They should have much better maps to help guests.
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4.3review from
It has centeral location, nar many restureant the staff helpfull and it is fine compair with the price
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6.0review from
We liked the comfort of using room service at any time with the restaurant. The sheets were out of this world - incredible quality. Room was spacious with the opportunity to open the big window. Hotel staff was very friendly, courteous and very helpful. The air conditioner unit was right above the bed with very little control basically on or off. This was a problem every night Web site stated that there was coffee service in the room but there was not. A hair dryer in the bathroom would have been very helpful. I had to go out and buy one - a hassle for an overseas traveler.
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5.6review from
no parking
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7.2review from
good and clean no
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8.0review from
internet service machine but hope to increase the number more than one machine t avoid unavailability not thing at all
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4.4review from
Vicino all'aeroporto e zona centro / Deira The address on the confirmation form was wrong: I take an hour asking people to find it. Leaving the hotel I asked for a taxi to the staff in the hall to go to the airport: they convinced me that in the morning there weren't public bus or taxi - but it wasn't true - They call me a "private taxi" costing 10 times a normal taxi, and they won't give me a receipt for the bill.
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4.7review from
friendly staff leaking aircon
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6.0review from
The Hotel Manager was very unfriendly.It seems they prefer more of Muslims. I would recommend Muslims to go there than Christians. On Friday breakfast cut off time is 10 am instead of 10:30 am. There is not restaurant for other food other than Breakfast.
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5.3review from
Minimally comfortable, but not a bad value. Very difficult to find even though it is near the metro. They should have much better maps to help guests.
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4.3review from
It has centeral location, nar many restureant the staff helpfull and it is fine compair with the price
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6.0review from
We liked the comfort of using room service at any time with the restaurant. The sheets were out of this world - incredible quality. Room was spacious with the opportunity to open the big window. Hotel staff was very friendly, courteous and very helpful. The air conditioner unit was right above the bed with very little control basically on or off. This was a problem every night Web site stated that there was coffee service in the room but there was not. A hair dryer in the bathroom would have been very helpful. I had to go out and buy one - a hassle for an overseas traveler.
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5.6review from
no parking
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4.4review from
Vicino all'aeroporto e zona centro / Deira The address on the confirmation form was wrong: I take an hour asking people to find it. Leaving the hotel I asked for a taxi to the staff in the hall to go to the airport: they convinced me that in the morning there weren't public bus or taxi - but it wasn't true - They call me a "private taxi" costing 10 times a normal taxi, and they won't give me a receipt for the bill.
