wifi internet speed is so low you can’t even have a whatsapp call. I had to connect to cellular internet to be able to do anything. Terrible.
5 stars
Swissotel Al Ghurair
Umar Bin Al Kattab Road 42933166, 42933166, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4293 3000Photos of Swissotel Al Ghurair
Overview
Offering an executive floor, a sauna and wireless internet access in public areas, Swissotel Al Ghurair Dubai is within a short walk from Al Ghurair City and Al Ghurair Centre. Only a short walk from Al Rigga Metro Station, the hotel's accessible setting makes it an ideal base when in Dubai.
Guests of Swissotel Al Ghurair Dubai can indulge themselves with a range of relaxation facilities at Zen, which features a swimming pool. There is also free private parking on site for those with a car. It also offers convenient options for business meetings and events.
The hotel features 428 rooms, each equipped with an in-room safe, a bathtub and a mini bar. They are also fitted with cable/satellite channels and a hair dryer.
Every morning, guests can enjoy breakfast at Liwan or Shayan. Room service is provided around the clock, and a wide selection of restaurants and cafés can also be found close by. There is also the added advantage of an on-site restaurant.
Swissotel Al Ghurair Dubai is a convenient place to discover nearby Dubai Creek Golf and Yacht Club, Dubai Spice Souk and Dubai Gold Souk, as well as everything the local area has to offer. It is also a 20-minute walk from Baniyas Square (Dubai Metro).
Latest deals for Swissotel Al Ghurair
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Swissotel Al Ghurair
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24hr front desk
- Smoking rooms available
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Family rooms
- Garden view
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- River view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness center
- Massage
- Sauna
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Shuttle service (free)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Beauty salon
- Table tennis
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Swissotel Al Ghurair
8.3
Very good
4328 verified ratings
Wonderful
2405
Very good
784
Good
467
Okay
190
Fair
167
Mediocre
89
Poor
226
Summary of reviews
Guests say
Guests appreciated the great location, room size, and amenities, especially the spa services. However, many expressed dissatisfaction with the service quality, including issues with check-in and communication, as well as poor wifi connectivity.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
1717 reviews
8.8 out of 10
268 reviews
7.6 out of 10
3 reviews
All reviews
Pros (+) NA
Cons (-) Every thing
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
Every morning, guests can enjoy breakfast at Liwan or Shayan. Room service is provided around the clock, and a wide selection of restaurants and cafés can also be found close by.
Are there any concerns about the cleanliness of the hotel?
The cleanliness of the hotel was impeccable, and staff were friendly and helpful. Great value for money. Highly recommend this property for a wonderful stay in the city.
What are the parking options available at the hotel?
There is free private parking on site for those with a car.
How is the customer service at the hotel?
The staff were very friendly and helpful. The facilities were top-notch, especially the pool. Everything was kept clean and tidy throughout our stay.
When is the best time to visit the hotel?
The hotel is conveniently located for transportation and has easy access to all the attractions. It is also a 20-minute walk from Baniyas Square (Dubai Metro).
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, particularly those facing the adjacent mall, for a more enjoyable stay.
Consider Nearby Dining Options
Many guests appreciated the variety of restaurants around the property that offer delivery services, making it convenient for meals.
Take Advantage of the Convenient Location
Guests highlighted the hotel's location, with easy access to a nearby mall and the metro station, making it convenient for both shopping and transportation.
Check for Room Cleanliness
Some guests mentioned issues with room cleanliness, such as unclean sofas and empty minibars, so it's advisable to check the room upon arrival.
Be Mindful of Check-in Experience
A few guests reported less-than-friendly interactions during check-in, so it may be helpful to manage expectations for the check-in process.
Explore the Nearby Attractions
The hotel's proximity to attractions like the Gold Souq, Dubai Museum, and Grand Mosque makes it an ideal base for sightseeing.
Consider Parking Options
While the hotel offers free parking, some guests experienced issues related to parking, so it's advisable to inquire about the parking process upon arrival.
Utilize the On-site Facilities
Guests appreciated the hotel's facilities, including the swimming pool and easy access to shopping, making it convenient for leisure and entertainment.
Be Aware of Room Amenities
Some guests mentioned missing amenities like bath towels and lotion, so it's advisable to check the room amenities upon arrival.
Check for Sauna and Steam Bath Functionality
A few guests reported issues with the sauna and steam bath, so it's advisable to inquire about the functionality of these facilities before use.
Location
Umar Bin Al Kattab Road 42933166, 42933166, Dubai
What's nearby
- Dubai City Centre1.2 mi
- Al Karama1.6 mi
- Port Saeed2 mi
- Oud Metha2.1 mi
- Dubai Creek3.7 mi
- Dubai Festival City3.7 mi
- Trade Centre 13.8 mi
- Dubai International Financial Centre4.4 mi
- Jumeirah Beach4.9 mi
- Sheikh Zayed Road5.2 mi
- Dubai Mall5.5 mi
- Burj Khalifa5.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 665041
Essential information about Swissotel Al Ghurair
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | $179 |
Average price (weekend night) | $177 |
When to book a room at Swissotel Al Ghurair
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Swissotel Al Ghurair
FAQs when booking at Swissotel Al Ghurair
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Value for money | 8.0 |
|---|---|
Distance to city center | 5.7 mi |
Nearest Airport | Dubai Intl |
Distance to airport | 3.2 mi |