Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
9.2 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.8 "Good access to the airport , said 98%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 8.6 "86%liked the proximity to sightseeing ." 8.9 "Easily accessible by car , said 89%." 8.3 "City centre within easy reach , said 83%." -
8.2 "Great service."8.9 "89% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 8.9 "89% said theconcierge service was amazing ." 7.1 "71% said thebooking process went smoothly ." -
6.0 "Breakfast is mediocre."
-
5.1 "Average comfort."
-
4.8 "Rooms are not good."2.8 "72%
complained about the bathroom ." 4.2 "58% didn't like theuncomfortable beds ." 0.6 "For 94%, therooms looked old ." 0.6 "94% thought they werepoorly maintained ." 2.6 "74% foundproblems with the furniture ." 1.1 "89% hadproblems with the shower ." 1.9 "Air conditioning was criticized by 81%." 2.5 "75% thought thetv was sub-standard ." 0.0 "100% weredisappointed with the minibar ." 2.1 "79%didn't like the balcony ." 3.0 "70% said thebathroom was dirty ." -
4.6 "Pool is below average."
-
4.4 "Internet is poor."3.8 "62% said the
wifi quality was bad ." -
2.8 "Horrible vibe."1.0 "90%
criticized the unstylish hotel ." 4.3 "Unfriendly atmosphere , according to 57%."
Overall Rating
-
9.1 "Terrific location."10.0 "
Near to public transport , according to 100%." 9.8 "Good access to the airport , said 98%." 10.0 "100%liked the proximity to shopping ." -
8.5 "Great service."8.9 "89% found the
staff to be very friendly ." -
6.3 "Breakfast is mediocre."
-
5.2 "Average comfort."
-
5.0 "Rooms are ok."6.2 "Only 62% said
rooms were clean enough ." -
4.3 "Pool is below average."
-
2.9 "Horrible vibe."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
-
9.4 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." -
8.0 "Great service."9.0 "90% found the
staff to be very friendly ." -
6.6 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
6.5 "Average amenities."6.2 "62% thought the
building was acceptable ." -
5.2 "Average comfort."
-
4.6 "Rooms are not good."
-
2.7 "Horrible vibe."
Overall Rating
-
9.2 "Terrific location."
-
8.4 "Great service."9.1 "91% found the
staff to be very friendly ."
Overall Rating
-
8.7 "Location is great."10.0 "
Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "Good access to the airport , said 98%." -
8.3 "Great service."9.1 "91% found the
staff to be very friendly ." -
5.3 "Breakfast is mediocre."
-
5.2 "Average comfort."
-
5.1 "Rooms are ok."7.0 "70% said
rooms were clean ." -
4.8 "Pool is below average."
-
4.3 "Internet is poor."3.5 "65% said the
wifi quality was bad ." -
2.9 "Horrible vibe."4.4 "
Unfriendly atmosphere , according to 56%." 1.0 "90%criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.3review from
Location, price of accomodation, Check in/out process is laborious.
-
6.7review from
good hotel.little pool on the roof .many restorants near. internet is not free
-
6.7review from
The location of the hotel was ideal for my needs. Underground parking was a bonus and saved me driving. First floor suites are subject to noise from the nightclubs.I asked for a non-smoking room, yet I could smell smoke...enough to bother my sleeping. Hotel staff should point out these types of things to unaware guests of the hotel.
-
5.0review from
Breakfast was very good, excelent service, service cleaning room was bad.
-
5.6review from
Good value and location close to airport and metro. Close to Down Town and lots of good restaurants nearby. I was located close to the staff lift, it was very noisy and I was woken at 6am every morning. The hotel forgot the wake-up call on the morning of my departure, I nearly missed the flight.
-
4.8review from
Nothing special. This is a 4 star hotel but the difference with a 5 star hotel was huge. I would rate it as a 3 star hotel. The room is basic (tv, minibar and aircon) and the bathroom has only grey colours and harsh lighting. We requested a non-smoking room on a high floor and got a smoking room on the 2nd floor. I haven't found the restaurant. Both bars looked like disco'S. Pool is very small, deep and not well maintained. Reserved hotel car wasn't available when we were ready to go to the airport. The hotel was almost impossible to find because of a recent name change (previously The Hawthorn Hotel). Not much to do in the neighbourhood. Rate was aed 230 excluding taxes. Better stay in a 5 star hotel (for a little bit) more.
-
6.8review from
Easy access to lots of shop and shopping mall nearby. No.
-
8.0review from
I have stayed in Manhattan several times and the service and hospitality i always get is world class. It is spotlesly clean and the staff is just fantastic. Easy to get around, a few mins from Deira City centre,
-
6.0review from
Good hotel, clean rooms.
-
5.6review from
close to city center, sockets and lack of adabtors, somewhat ignorance of the hotel staff.
-
6.7review from
good hotel.little pool on the roof .many restorants near. internet is not free
-
6.7review from
The location of the hotel was ideal for my needs. Underground parking was a bonus and saved me driving. First floor suites are subject to noise from the nightclubs.I asked for a non-smoking room, yet I could smell smoke...enough to bother my sleeping. Hotel staff should point out these types of things to unaware guests of the hotel.
-
6.8review from
Easy access to lots of shop and shopping mall nearby. No.
-
6.3review from
Location, price of accomodation, Check in/out process is laborious.
-
5.0review from
Breakfast was very good, excelent service, service cleaning room was bad.
-
5.6review from
Good value and location close to airport and metro. Close to Down Town and lots of good restaurants nearby. I was located close to the staff lift, it was very noisy and I was woken at 6am every morning. The hotel forgot the wake-up call on the morning of my departure, I nearly missed the flight.
-
4.8review from
Nothing special. This is a 4 star hotel but the difference with a 5 star hotel was huge. I would rate it as a 3 star hotel. The room is basic (tv, minibar and aircon) and the bathroom has only grey colours and harsh lighting. We requested a non-smoking room on a high floor and got a smoking room on the 2nd floor. I haven't found the restaurant. Both bars looked like disco'S. Pool is very small, deep and not well maintained. Reserved hotel car wasn't available when we were ready to go to the airport. The hotel was almost impossible to find because of a recent name change (previously The Hawthorn Hotel). Not much to do in the neighbourhood. Rate was aed 230 excluding taxes. Better stay in a 5 star hotel (for a little bit) more.
-
6.0review from
Good hotel, clean rooms.
-
5.6review from
close to city center, sockets and lack of adabtors, somewhat ignorance of the hotel staff.
