Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
8.2 "Location is great."10.0 "
Near to public transport , according to 100%." 7.1 "Great parking , according to 71%." 9.0 "90%liked the proximity to shopping ." 8.3 "83%enjoyed the restaurants & bars nearby ." -
6.7 "Average comfort."5.7 "
Beds were acceptable for 57%." -
5.7 "Service is ok."5.2 "52% said the
reception staff was ok ." 6.3 "Only 63% thought theservice was professional ." 6.4 "Hotel security was average , thought 64%." 5.0 "50% found theroom service acceptable ." -
5.5 "Food is average."
-
5.2 "Average amenities."5.0 "50% thought the
building was acceptable ." -
4.8 "Rooms are not good."2.1 "79% said
rooms were dirty ." 2.5 "75%complained about the bathroom ." 0.2 "98% thought they werepoorly maintained ." 2.4 "76% foundproblems with the furniture ." 1.5 "85% thought thetv was sub-standard ." 0.5 "95% weredisappointed with the minibar ." 0.0 "For 100%, therooms looked old ." 2.5 "75% said thebathroom was dirty ." 3.3 "67% hadproblems with the shower ." -
4.6 "Vibe wasn't good."2.6 "
Unfriendly atmosphere , according to 74%." 1.4 "86%criticized the unstylish hotel ." 4.0 "For 60%, thelobby entrance was sub-standard ." -
4.3 "Breakfast is below average."
-
2.6 "Generally quite dirty."2.1 "79% said
rooms were dirty ." 4.4 "56% thoughtit was rather dirty ." 2.5 "75% said thebathroom was dirty ." -
2.1 "Disappointing internet connection."1.6 "84% said the
wifi quality was bad ."
Overall Rating
-
8.2 "Location is great."10.0 "
Near to public transport , according to 100%." 7.6 "Great parking , according to 76%." -
6.9 "Average comfort."5.9 "
Beds were acceptable for 59%." -
6.1 "Service is ok."5.2 "52% said the
reception staff was ok ." -
5.4 "Rooms are ok."5.9 "
Beds were acceptable for 59%." -
2.6 "Generally quite dirty."2.2 "78% said
rooms were dirty ." 4.2 "58% thoughtit was rather dirty ." -
2.3 "Disappointing internet connection."1.8 "82% said the
wifi quality was bad ."
Overall Rating
-
7.8 "Good location."
-
5.8 "Service is ok."
-
5.0 "Average amenities."
-
4.6 "Rooms are not good."2.1 "79% said
rooms were dirty ." 0.2 "98% thought they werepoorly maintained ." 2.5 "75%complained about the bathroom ." 1.4 "86% thought thetv was sub-standard ." -
3.8 "Vibe wasn't good."2.2 "
Unfriendly atmosphere , according to 78%." -
2.8 "Generally quite dirty."2.1 "79% said
rooms were dirty ."
Overall Rating
-
8.4 "Location is great."
-
6.3 "Average comfort."5.6 "
Beds were acceptable for 56%." -
5.9 "Service is ok."5.1 "51% said the
reception staff was ok ." -
4.7 "Bad amenities."4.7 "53% thought the
building wasn't nice ." -
4.6 "Rooms are not good."2.0 "80% said
rooms were dirty ." 0.2 "98% thought they werepoorly maintained ." 2.4 "76%complained about the bathroom ." 2.0 "80% foundproblems with the furniture ." 1.8 "82% thought thetv was sub-standard ." -
4.5 "Vibe wasn't good."2.8 "
Unfriendly atmosphere , according to 72%." 1.5 "85%criticized the unstylish hotel ." -
2.6 "Generally quite dirty."2.0 "80% said
rooms were dirty ." 4.3 "57% thoughtit was rather dirty ." -
2.0 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.3review from
1-I like to put benchmarks to get to the hotel.2-The work of a special section of the restaurant.3-Increase the number of television channels in rooms Nothing
-
3.0review from
The only thing good about this hotel was the friendliness of some of the staff- some of them tried to make up for the disappointment of the rest of the hotel. The service was pathetic. The rooms only got cleaned after we requested them to come and clean - after we arrived back in the afternoons. When the cleaning eventually got done - the quality was bad. Worst experience in Dubai
-
7.7review from
One the the best hotels I can say. I have been traveling for the past 25 years and stayed at many hotels but Mazoon get the best. Service and personal was the best. Many thanks to the guys at the reception and special thanks to mr. Amir who helped mig and my family perfect. I will definitly come back and recommend this hotel as long as no one take my appt. when i need it. Thank you for making my 15 days stay perfect. Masoud Z. Sweden Small pool, same breakfast meny, not a fast internet. These are the items that should be looked over.
-
8.0review from
Staff is very friendly and helpful, clean spacious room. Excellent value for money. I want to stay there again. I cannot fault this hotel anywhere
-
6.0review from
Spacious and well equipped apartments.
-
5.6review from
Good room Wait 2 hours in checking in
-
6.8review from
Excellent service of staff. We arrived early in the morning at 8am and our reserved room wasn't ready yet (what normal is, check in is after 2pm). But as we arrived, we got an other room where we could rest until our room was ready. At 10am the reception called us to tell us that our booked apartment was ready and the concierge came with the key and moved our stuff! Great service! Overall, all staff member were friendly en professional! Room #112 had a leaking bathtub and the balcony door could not be locked. Internet service was not in use yet and also the Metro station was not yet in use, although it was in the hotel discription. Metro station should open in February 2010 (according to different sources on the internet. Unfortunately, I was there from 3rd till 8th February, and it was still not open).
-
6.0review from
Clean and tidy Hard to locate the location
-
6.4review from
When we booked in we assumed the pool was in working order thats the main reason we came . Because we have 3 children and thats what they wanted to do the weekend. There was no bath plug in either of the bathrooms.
-
5.6review from
Brand new apartment hotel. Clean and new kitchen utensils. Liked the duplex 2 bedroom apartment. New staff and not well oriented to guest needs. TV/internet system is very complicated and broke down several times in our 1 night stay. No gym and very tiny coffee shop (operated by Starbucks) which serves Starbucks food/beverages. Advertized international breakfast is basically coffee with muffin plus orange or apple juice.
-
7.3review from
1-I like to put benchmarks to get to the hotel.2-The work of a special section of the restaurant.3-Increase the number of television channels in rooms Nothing
-
7.7review from
One the the best hotels I can say. I have been traveling for the past 25 years and stayed at many hotels but Mazoon get the best. Service and personal was the best. Many thanks to the guys at the reception and special thanks to mr. Amir who helped mig and my family perfect. I will definitly come back and recommend this hotel as long as no one take my appt. when i need it. Thank you for making my 15 days stay perfect. Masoud Z. Sweden Small pool, same breakfast meny, not a fast internet. These are the items that should be looked over.
-
6.8review from
Excellent service of staff. We arrived early in the morning at 8am and our reserved room wasn't ready yet (what normal is, check in is after 2pm). But as we arrived, we got an other room where we could rest until our room was ready. At 10am the reception called us to tell us that our booked apartment was ready and the concierge came with the key and moved our stuff! Great service! Overall, all staff member were friendly en professional! Room #112 had a leaking bathtub and the balcony door could not be locked. Internet service was not in use yet and also the Metro station was not yet in use, although it was in the hotel discription. Metro station should open in February 2010 (according to different sources on the internet. Unfortunately, I was there from 3rd till 8th February, and it was still not open).
-
3.0review from
The only thing good about this hotel was the friendliness of some of the staff- some of them tried to make up for the disappointment of the rest of the hotel. The service was pathetic. The rooms only got cleaned after we requested them to come and clean - after we arrived back in the afternoons. When the cleaning eventually got done - the quality was bad. Worst experience in Dubai
-
6.0review from
Spacious and well equipped apartments.
-
5.6review from
Good room Wait 2 hours in checking in
-
6.0review from
Clean and tidy Hard to locate the location
-
6.4review from
When we booked in we assumed the pool was in working order thats the main reason we came . Because we have 3 children and thats what they wanted to do the weekend. There was no bath plug in either of the bathrooms.
-
5.6review from
Brand new apartment hotel. Clean and new kitchen utensils. Liked the duplex 2 bedroom apartment. New staff and not well oriented to guest needs. TV/internet system is very complicated and broke down several times in our 1 night stay. No gym and very tiny coffee shop (operated by Starbucks) which serves Starbucks food/beverages. Advertized international breakfast is basically coffee with muffin plus orange or apple juice.
