Live like home at the MainStay Suites hotel in Dubuque, IA. We are located off Highway 20 and 32 near Hormel Foods, Loras College, Diamond Jo Casino and the University of Dubuque. Our residential-style suites include kitchens that include refrigerators, microwaves, dishwashers, two-burner cooktops, sinks with disposals, coffee makers, toasters, cookware and utensils. Plus, take advantage of our free breakfast, free WiFi, a business center, free weekday newspaper and free coffee. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Pros: The people working there were more then happy to accommodate you in anyway. Always trying to make your stay as special as possible.
Cons: I was surprised to see it had only 2 1/2 stars. But the second room I stayed in I could see why. The room was distressed but the bed was comfortable.
Pros: The hotel entrance was very friendly looking and the desk clerk was very accommodating. The breakfast was your typical breakfast food, but staff was right there cleaning tables once they open up and keeping it clean and available for others.
Cons: They were doing updates in the room right across the hallway from ours. They hallway had a lot of construction debri which would come into our room when we opened the door. I think our room had more dust in it because of this.
Pros: Very friendly and helpful staff. Nice clean comfortable room and bed.
Cons: no
Pros: Location
Cons: Room was dirty Staff were not present at desk when needed
Pros: Good breakfast
Cons: We received one of the seven smoking rooms. Thought it was a non smoking hotel.
Pros: The location was perfect for me. The staff was nice.
Cons: The TV didn't work for the first night that I was there. Attention to detail with cleanliness was not that great. I requested a 'light touch' which is just towels, basically, and it never happened.
Pros: The breakfast was good
Cons: The room was small, the bed was rock hard, and there was mold on the shower walls.
Pros: The rooms were spacious and very homey. The staff was excellent afternoon staff and morning staff. Very friendly, very helpful.
Pros: The work/study space and facilities were appreciated - main purpose of stayCommitment to stewardship of towels and detergentAvailability of housekeeping 'incidentals' when requested
Cons: --mattress MOST uncomfortable and needs to be replaced--bed linens were ancient - 'short-sheeted'--no vertical grab-bar in shower, even for non-handicapped persons--breakfast made NO provisions for sugar-free or gluten free
Pros: Pillows
Cons: Bed wasn't very comfortable.
Pros: The room was spacious and a very comfortable mattress. The free breakfast was ok, but the oatmeal and the biscuits and graveyard were a little lacking.
Cons: There was a dirty fork in the room, and the room smelt a little like bleach.
Pros: Friendly special-needs cleaning crew member was nice to see.
Cons: Dumpy decor, weird smells in hallway, personal break times for front desk employees seemed very frequent.
Pros: The hotel entrance was very friendly looking and the desk clerk was very accommodating. The breakfast was your typical breakfast food, but staff was right there cleaning tables once they open up and keeping it clean and available for others.
Cons: They were doing updates in the room right across the hallway from ours. They hallway had a lot of construction debri which would come into our room when we opened the door. I think our room had more dust in it because of this.
Pros: Very friendly and helpful staff. Nice clean comfortable room and bed.
Cons: no
Pros: The rooms were spacious and very homey. The staff was excellent afternoon staff and morning staff. Very friendly, very helpful.
Pros: Pillows
Cons: Bed wasn't very comfortable.
Pros: The room was spacious and a very comfortable mattress. The free breakfast was ok, but the oatmeal and the biscuits and graveyard were a little lacking.
Cons: There was a dirty fork in the room, and the room smelt a little like bleach.
Pros: The people working there were more then happy to accommodate you in anyway. Always trying to make your stay as special as possible.
Cons: I was surprised to see it had only 2 1/2 stars. But the second room I stayed in I could see why. The room was distressed but the bed was comfortable.
Pros: Location
Cons: Room was dirty Staff were not present at desk when needed
Pros: Good breakfast
Cons: We received one of the seven smoking rooms. Thought it was a non smoking hotel.
Pros: The location was perfect for me. The staff was nice.
Cons: The TV didn't work for the first night that I was there. Attention to detail with cleanliness was not that great. I requested a 'light touch' which is just towels, basically, and it never happened.
Pros: The breakfast was good
Cons: The room was small, the bed was rock hard, and there was mold on the shower walls.
Pros: The work/study space and facilities were appreciated - main purpose of stayCommitment to stewardship of towels and detergentAvailability of housekeeping 'incidentals' when requested
Cons: --mattress MOST uncomfortable and needs to be replaced--bed linens were ancient - 'short-sheeted'--no vertical grab-bar in shower, even for non-handicapped persons--breakfast made NO provisions for sugar-free or gluten free
Pros: Friendly special-needs cleaning crew member was nice to see.
Cons: Dumpy decor, weird smells in hallway, personal break times for front desk employees seemed very frequent.
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