Live like home at the MainStay Suites hotel in Dubuque, IA. We are located off Highway 20 and 32 near Hormel Foods, Loras College, Diamond Jo Casino and the University of Dubuque. Our residential-style suites include kitchens that include refrigerators, microwaves, dishwashers, two-burner cooktops, sinks with disposals, coffee makers, toasters, cookware and utensils. Plus, take advantage of our free breakfast, free WiFi, a business center, free weekday newspaper and free coffee. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Pros: Rooms appeared to be renovated in sections. Bed was great, kitchen, bathroom floors were new but carpet was stained and counters were chipped.
Cons: Staff could be a little more friendly when we ask for fresh towels. She did bring them up to the room without asking though.
Pros: The property was generally clean and modernized. The staff were immediately responsive when asked for assistance.
Cons: The carpet and one chair were notably worn and stained. There was some renovation going on above us, with occasional loud pounding and motorized grinding (drilling?). Apparently the staff didn't ...
Pros: The people working there were more then happy to accommodate you in anyway. Always trying to make your stay as special as possible.
Cons: I was surprised to see it had only 2 1/2 stars. But the second room I stayed in I could see why. The room was distressed but the bed was comfortable.
Pros: The staff was very helpful and friendly.
Cons: Casino shuttle offered by the hotel, run by the Casino. (this was not the hotel's fault.)
Pros: The hotel entrance was very friendly looking and the desk clerk was very accommodating. The breakfast was your typical breakfast food, but staff was right there cleaning tables once they open up and keeping it clean and available for others.
Cons: They were doing updates in the room right across the hallway from ours. They hallway had a lot of construction debri which would come into our room when we opened the door. I think our room had more dust in it because of this.
Pros: The only redeeming quality was that the bed was moderately comfortable.
Cons: We had booked a non-smoking room, however, the staff had apparently given all the non-smoking rooms away by the time we arrived. Thankfully the staff came and sprayed the room with a fabric spray and ...
Pros: I didn't really care about the perks of breakfast. Breakfast was not full blown with eggs and bacon and waffles like other places, but then the price of the room was not full blown either. I enjoy...
Pros: Front staff was very helpful with the local free shuttle service. Will definitely stay here again!
Pros: the room is spacious and the kitchenette was great
Cons: the pots and pans in the kitchenette are completely ruined and mostly unusable beds very uncomfortable woke with a pain in my back
Pros: Very friendly and helpful staff. Nice clean comfortable room and bed.
Cons: no
Pros: Staff was very friendly and helpful.
Cons: Very cramped rooms, nothing like how they are shown in photographs. Very costly per the size! Location was also ok.
Pros: The staff was very helpful and friendly.
Cons: Casino shuttle offered by the hotel, run by the Casino. (this was not the hotel's fault.)
Pros: The hotel entrance was very friendly looking and the desk clerk was very accommodating. The breakfast was your typical breakfast food, but staff was right there cleaning tables once they open up and keeping it clean and available for others.
Cons: They were doing updates in the room right across the hallway from ours. They hallway had a lot of construction debri which would come into our room when we opened the door. I think our room had more dust in it because of this.
Pros: I didn't really care about the perks of breakfast. Breakfast was not full blown with eggs and bacon and waffles like other places, but then the price of the room was not full blown either. I enjoy...
Pros: Front staff was very helpful with the local free shuttle service. Will definitely stay here again!
Pros: Very friendly and helpful staff. Nice clean comfortable room and bed.
Cons: no
Pros: Staff was very friendly and helpful.
Pros: Rooms appeared to be renovated in sections. Bed was great, kitchen, bathroom floors were new but carpet was stained and counters were chipped.
Cons: Staff could be a little more friendly when we ask for fresh towels. She did bring them up to the room without asking though.
Pros: The property was generally clean and modernized. The staff were immediately responsive when asked for assistance.
Cons: The carpet and one chair were notably worn and stained. There was some renovation going on above us, with occasional loud pounding and motorized grinding (drilling?). Apparently the staff didn't ...
Pros: the room is spacious and the kitchenette was great
Cons: the pots and pans in the kitchenette are completely ruined and mostly unusable beds very uncomfortable woke with a pain in my back
Pros: The people working there were more then happy to accommodate you in anyway. Always trying to make your stay as special as possible.
Cons: I was surprised to see it had only 2 1/2 stars. But the second room I stayed in I could see why. The room was distressed but the bed was comfortable.
Pros: The only redeeming quality was that the bed was moderately comfortable.
Cons: We had booked a non-smoking room, however, the staff had apparently given all the non-smoking rooms away by the time we arrived. Thankfully the staff came and sprayed the room with a fabric spray and ...
Cons: Very cramped rooms, nothing like how they are shown in photographs. Very costly per the size! Location was also ok.
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