Recent Reviews
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10.0
Pros: everything awesome
review from
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10.0
New Customer
Pros: Spa tower 13th floor, quiet, good view, clean rooms, plenty of hot water, parking garage free, food was good at Gilleys, staff friendly, not smoke filled as expected, payouts better than expected, just an overall first time stay pleasant experience.
Cons: Can not think of anything that was unsatisfactory. Thanks Choctaw for excellent customer service!
review from
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5.1
Friend's birthday
Pros: Tara at the front desk was very helpful.
Cons: Planned a night at the casino for a friend's birthday so we booked two non-smoking rooms to accommodate the 5 people that would be there. Called the hotel desk the day of to confirm our arrival time. Once we got there, the hotel only had one room booked for us. Tara helped us secure a second room. We drop our bags off with the bellman so he can take them to our rooms. We gamble for at least two hours and decide to call it a night. We head back to the rooms and discover that our luggage is not in either of the rooms. Also, one of the rooms smelled of heavy smoke. I called Tara to see how both problems could be fixed and she apologized profusely. We got a new room but eventually had to go pick up our bags ourselves (after 2.5 hours from the initial drop off) because no one was available to deliver them as promised and tipped for. If the mistake is the hotel's, the guest should not be the one to remedy it. I wouldn't recommend this place and won't be staying there again.
review from
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9.4
First time to Oklahoma
Pros: Well first off I love everything honestly from my room to the casino to the food and the jacuzzis and everybody was happy well most of everybody but other then then that I will come again and again
Cons: It's just 1 thing I didn't like the front desk staff I'm not gone say all of them it was two women up there had a attitude for nun like I feel like if u don't feel like working just quit cause I was on vacation I didn't want to see or hear no negatively
review from
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10.0
Casino
Pros: I liked that customer service and the resorts activities to take advantage of, like the pool, the bowling ally....
Cons: I was not to keen on the some of the service from the bartenders in the pool area. Well it wasn't there fault that you guys closed out my deposit, and couldn't get drinks anymore. Even though you may of thought that we had checked out, but were still there.
review from
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10.0
Pros: everything awesome
review from
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10.0
New Customer
Pros: Spa tower 13th floor, quiet, good view, clean rooms, plenty of hot water, parking garage free, food was good at Gilleys, staff friendly, not smoke filled as expected, payouts better than expected, just an overall first time stay pleasant experience.
Cons: Can not think of anything that was unsatisfactory. Thanks Choctaw for excellent customer service!
review from
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9.4
First time to Oklahoma
Pros: Well first off I love everything honestly from my room to the casino to the food and the jacuzzis and everybody was happy well most of everybody but other then then that I will come again and again
Cons: It's just 1 thing I didn't like the front desk staff I'm not gone say all of them it was two women up there had a attitude for nun like I feel like if u don't feel like working just quit cause I was on vacation I didn't want to see or hear no negatively
review from
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10.0
Casino
Pros: I liked that customer service and the resorts activities to take advantage of, like the pool, the bowling ally....
Cons: I was not to keen on the some of the service from the bartenders in the pool area. Well it wasn't there fault that you guys closed out my deposit, and couldn't get drinks anymore. Even though you may of thought that we had checked out, but were still there.
review from
