Overview

The Royal Hotel

267 Smith St, Durban, KwaZulu-Natal, South Africa
+27 313 336 000

$44+

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Rates

Overall guest ratings

7.0/10 Good
Based on 824 reviews
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Review highlights

  • 6.8
  • 6.8
  • 4.7
  • 4.6

Nearby

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    About

    With a stay at The Royal Hotel in Durban (Durban Central Business District), you'll be minutes from Farewell Square and Durban City Hall/Natural Science Museum. This family-friendly hotel is within close proximity of Old Courthouse Museum and Workshop Mall.

    Rooms

    Make yourself at home in one of the 204 guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

    Amenities

    Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. Additional amenities include wireless Internet access (surcharge), babysitting/childcare, and a hair salon.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business center
    • Cribs available
    • Laundry facilities
    • Spa
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 824 reviews
    • 6.8 "Service is ok."
    • 6.8 "Location is acceptable."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Value below average."
    • 4.6 "Not very comfortable."
    • 4.4 "Not very clean."
    • 3.9 "Vibe wasn't good."
    • 3.7 "Rooms are not good."
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    Overall Rating

    7.0 Good
    Based on 510 reviews
    • 6.7 "Location is acceptable."
    • 6.5 "Service is ok."
    • 5.6 "Breakfast is mediocre."
    • 5.1 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
    • 4.6 "Not very comfortable."
      0.7 "Air conditioning was criticized by 93%."
    • 4.5 "Value below average."
    • 3.9 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.4 "76% thought it was rather dirty."
    • 3.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
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    Overall Rating

    7.0 Good
    Based on 148 reviews
    • 7.0 "Good service."
    • 6.5 "Location is acceptable."
    • 5.1 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.8 "Not very clean."
    • 4.7 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
    • 4.3 "Value below average."
      3.2 "68% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      5.0 "Beds were acceptable for 50%."
      0.6 "94% thought the tv was sub-standard."
    • 3.8 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall Rating

    7.3 Good
    Based on 16 reviews
    • 7.1 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
    • 5.2 "Average comfort."
    • 4.1 "Rooms are not good."

    Overall Rating

    6.8 Good
    Based on 148 reviews
    • 6.8 "Service is ok."
    • 6.8 "Location is acceptable."
    • 6.2 "Breakfast is mediocre."
    • 5.2 "Average value."
    • 4.6 "Not very clean."
    • 4.2 "Not very comfortable."
      0.5 "Air conditioning was criticized by 95%."
    • 3.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
    • 3.3 "Rooms are not good."
      0.8 "92% thought the tv was sub-standard."
      0.5 "95% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.2 "88% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
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