Overview

The Royal Hotel

267 Smith St, Durban, KwaZulu-Natal, South Africa
+27 313 336 000

$49+

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Rates

Overall guest ratings

7.0/10 Good
Based on 875 reviews
See all reviews

Review highlights

  • 7.0
  • 6.9
  • 4.7
  • 4.6

Nearby

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    About

    Located in Durban, The Royal Hotel is minutes from Farewell Square and Durban Art Gallery. This family-friendly hotel is within close proximity of Durban City Hall/Natural Science Museum and Natal Museum.

    Rooms

    Make yourself at home in one of the 204 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.

    Amenities

    Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and a sauna. Additional amenities include wireless Internet access (surcharge), babysitting/childcare, and a hair salon.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business center
    • Cribs available
    • Laundry facilities
    • Spa
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.0 Good
    Based on 875 reviews
    • 7.0 "Good service."
    • 6.9 "Location is acceptable."
    • 5.9 "Breakfast is mediocre."
    • 4.7 "Value below average."
    • 4.6 "Not very clean."
    • 4.4 "Not very comfortable."
    • 3.6 "Vibe wasn't good."
    • 3.5 "Bad amenities."
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    Overall Rating

    7.0 Good
    Based on 525 reviews
    • 6.9 "Location is acceptable."
    • 6.5 "Service is ok."
      5.2 "Only 52% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
    • 5.8 "Breakfast is mediocre."
    • 4.6 "Value below average."
    • 4.3 "Not very comfortable."
      0.3 "Air conditioning was criticized by 97%."
    • 4.0 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
    • 3.6 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.5 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
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    Overall Rating

    6.9 Good
    Based on 157 reviews
    • 7.1 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.5 "Location is acceptable."
    • 5.4 "Breakfast is mediocre."
    • 4.8 "Not very clean."
    • 4.6 "Not very comfortable."
    • 4.3 "Value below average."
      3.8 "62% said the breakfast was too expensive."
    • 3.9 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      0.3 "97% thought the tv was sub-standard."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
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    Overall Rating

    7.3 Good
    Based on 17 reviews
    • 7.3 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Location is acceptable."
    • 5.0 "Average comfort."
    • 4.0 "Rooms are not good."

    Overall Rating

    6.9 Good
    Based on 175 reviews
    • 7.1 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.0 "Good location."
    • 6.2 "Breakfast is mediocre."
    • 4.8 "Value below average."
    • 4.8 "Not very clean."
    • 4.1 "Not very comfortable."
      0.4 "Air conditioning was criticized by 96%."
    • 3.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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