Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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7.2 "Good service."8.7 "87% found the
staff to be very friendly ." 7.7 "Housekeeping was great , according to 77%." -
6.5 "Breakfast is mediocre."
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5.6 "Location is acceptable."6.0 "
Proximity to the beach was acceptable , thought 60%." -
5.1 "Rooms are ok."6.6 "
Beds were acceptable for 66%." 5.4 "Only 54% saidrooms were clean enough ." 5.0 "Cleanliness of the bathroom was average , said 50%." -
5.0 "Beach is so-so."
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4.8 "Value below average."3.0 "70% said the
breakfast was too expensive ." 4.2 "58% thought it wasoverpriced ." -
4.8 "Not very clean."4.0 "60% thought
it was rather dirty ." 0.0 "Dirty pool , said 100%." -
4.8 "Internet is poor."4.9 "51% said the
wifi quality was bad ." 4.2 "58% thought it wasoverpriced ." -
4.0 "Vibe wasn't good."1.6 "84%
criticized the unstylish hotel ." -
3.3 "Bad amenities."3.3 "67% thought the
building wasn't nice ." 1.5 "85%complained about the elevator ." 2.3 "77% thought thefacilities needed updating ."
Overall Rating
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7.0 "Good service."6.1 "Only 61% thought the
service was professional ." -
6.5 "Breakfast is mediocre."
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6.2 "Location is acceptable."
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4.7 "Rooms are not good."0.1 "99% thought they were
poorly maintained ." 3.1 "69%complained about the bathroom ." 1.7 "Air conditioning was criticized by 83%." 1.2 "For 88%, therooms looked old ." 1.6 "84% thought thetv was sub-standard ." 1.9 "81% foundproblems with the furniture ." 2.5 "75% hadproblems with the shower ." 2.3 "77% weredisappointed with the minibar ." -
4.6 "Not very clean."3.8 "62% thought
it was rather dirty ." 0.0 "Dirty pool , said 100%." -
4.6 "Value below average."3.2 "68% said the
breakfast was too expensive ." -
4.5 "Internet is poor."4.5 "55% said the
wifi quality was bad ." -
4.1 "Vibe wasn't good."1.6 "84%
criticized the unstylish hotel ."
Overall Rating
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7.2 "Good service."8.8 "88% found the
staff to be very friendly ." -
6.2 "Breakfast is mediocre."
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5.6 "Location is acceptable."
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5.3 "Rooms are ok."6.4 "
Beds were acceptable for 64%." 5.5 "Only 55% saidrooms were clean enough ." -
4.9 "Not very clean."4.0 "60% thought
it was rather dirty ." -
4.6 "Value below average."3.4 "66% said the
breakfast was too expensive ." -
4.6 "Internet is poor."4.7 "53% said the
wifi quality was bad ." -
4.2 "Vibe wasn't good."1.8 "82%
criticized the unstylish hotel ." -
3.3 "Bad amenities."3.2 "68% thought the
building wasn't nice ." 1.8 "82%complained about the elevator ."
Overall Rating
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7.4 "Good service."8.7 "87% found the
staff to be very friendly ." -
5.7 "Average comfort."
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5.0 "Rooms are ok."
Overall Rating
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6.7 "Breakfast is mediocre."
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6.7 "Service is ok."
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5.8 "Location is acceptable."
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5.0 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
5.0 "Average value."
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5.0 "Average comfort."1.5 "
Air conditioning was criticized by 85%." -
4.6 "Internet is poor."4.4 "56% said the
wifi quality was bad ." -
4.5 "Rooms are not good."0.2 "98% thought they were
poorly maintained ." 1.7 "83% thought thetv was sub-standard ." 1.5 "Air conditioning was criticized by 85%." 1.1 "For 89%, therooms looked old ." 3.1 "69%complained about the bathroom ." -
3.7 "Vibe wasn't good."1.4 "86%
criticized the unstylish hotel ." -
3.4 "Bad amenities."3.4 "66% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.3review from
Proximity to the marina. The suite was quite acceptable. Breakfast good. No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!
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4.0review from
Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km). the staff at the reception was not interrested in the customer
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6.7review from
The Royal Grill is magnificent. The staff are extremely friendly. The bar is quaint.
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7.3review from
friendliness of the staff no
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4.0review from
Well-spoted Internet was terrible in the 9th floor where I stayed. I found a cockroach under my bedroom.
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7.2review from
From arrival to departure, we were made to feel that we were guests and not just people to fill rooms. We would stay there again when next we visit Durban.
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8.0review from
Although its in the city, you don't get to hear to city noise and the views from the hotel are very nice the furtniture in the room is going.
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3.2review from
They have a gym with a nice view at the top floor. The back and neck massage was the best I've ever got. The hotel is gallant but old, in a busy street. On their website they advertise a glorious hotel with 5 restaurants and more, just one was open, buffet style, good food but our wine glasses came wet and dirty.
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5.6review from
Helpful and freindly Wind noise from badly fitting windows. Could not get breakfast as too full.
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6.7review from
The Royal Grill is magnificent. The staff are extremely friendly. The bar is quaint.
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7.3review from
friendliness of the staff no
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7.2review from
From arrival to departure, we were made to feel that we were guests and not just people to fill rooms. We would stay there again when next we visit Durban.
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5.3review from
Proximity to the marina. The suite was quite acceptable. Breakfast good. No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!
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4.0review from
Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km). the staff at the reception was not interrested in the customer
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4.0review from
Well-spoted Internet was terrible in the 9th floor where I stayed. I found a cockroach under my bedroom.
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3.2review from
They have a gym with a nice view at the top floor. The back and neck massage was the best I've ever got. The hotel is gallant but old, in a busy street. On their website they advertise a glorious hotel with 5 restaurants and more, just one was open, buffet style, good food but our wine glasses came wet and dirty.
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5.6review from
Helpful and freindly Wind noise from badly fitting windows. Could not get breakfast as too full.
