Hotel is still being remodeled. The new rooms are very nice but only one elevator is available for people to use.
3 stars
Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Photos of Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Overview
Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park offers guests all they need during visits to Raleigh-Durham, NC. Our recently renovated hotel sits only four miles from Raleigh-Durham International Airport (RDU). Take advantage of our free shuttle service and our hotel's complimentary parking. Visit UNC-Chapel Hill or one of the many companies in Research Triangle Park, all within easy reach. Start your day in Durham at Seasons restaurant, open Monday through Friday. Unwind beside our hotel's outdoor pool or recharge at Fitness Connection, which offers free access to our guests. If you're planning an event, our hotel in Raleigh-Durham, NC offers 32,000 square feet of meeting space, along with comprehensive event planning and catering services. Settle into a hotel room near the airport with free Wi-Fi, a flat-screen TV, complimentary bottled water and Sheraton Signature Sleep Experience beds. Redefine travel at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park.
Latest deals for Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Bathroom
- Raised toilet
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- TV
Parking and transportation
- Free airport shuttle
- Free parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Pool and spa
- Hot tub
- Outdoor pool
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
- Tennis
Things to do
- Gift shop
Reviews of Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
8.3
Very good
213 verified ratings
Wonderful
115
Very good
23
Good
32
Okay
17
Fair
9
Mediocre
1
Poor
16
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the clean pool area and lobby. However, many expressed dissatisfaction with the outdated facilities, cleanliness issues, and uncomfortable beds, indicating that improvements are needed in these areas.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
133 reviews
8 out of 10
42 reviews
10 out of 10
1 review
7.9 out of 10
7 reviews
All reviews
Nice remodeled lobby. Good sized room. Nice pool but jacuzzi wasn’t working. Staff shortage in the restaurant
Hotel lobby is under construction
Lobby was under construction and the hot tub wasn’t usable but other than that it was a good place to stay as always
Pros (+) Location and staff
Pros (+) Business area location
Cons (-) Bed was too soft and needs replacing
Cons (-) The mattress is very soft as if it is used every month for Sumo Wrestling convention...you sink right in.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an array of unique amenities, including an outdoor pool, a fitness center, a hot tub, and a gift shop for guests to enjoy during their stay.
How is the cleanliness of the hotel rooms?
Guests have consistently praised the cleanliness of the hotel rooms, with many reviews highlighting the clean and spacious rooms as a positive aspect of their stay.
What are the parking options available at the hotel?
The hotel provides free parking and valet parking options, ensuring convenient and hassle-free parking for guests.
When is the best time to visit the hotel?
The hotel experiences high season in March and low season in June, providing guests with the opportunity to choose the best time to visit based on their preferences and travel plans.
How is the quality of the beds at the hotel?
While some guests have mentioned uncomfortable beds in their reviews, others have praised the hotel's comfortable and clean bedding, providing a varied perspective on the quality of the beds.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Newly Renovated Room
Some guests recommended requesting a newly renovated room, as these were reported to be clean and modern.
Consider Room Location
Guests suggested requesting a room on a higher floor for better views and a quieter environment, as lower floors may be susceptible to noise and potential water leakage during rain.
Check for Room Amenities
Some guests advised checking for specific room amenities such as microwaves, as these were not available in all rooms.
Be Mindful of Bed Comfort
Several guests mentioned that the beds were uncomfortable, with some rooms having soft pillows. It may be beneficial to inquire about pillow options or room selection based on bed comfort preferences.
Verify Special Requests
If specific needs are required, such as a handicap room, it is advisable to confirm these requests with the hotel in advance to ensure accommodation.
Consider Transportation Options
While the hotel offers a free airport shuttle, some guests reported issues with the shuttle service. It may be helpful to explore alternative transportation options if necessary.
Be Aware of Dining Options
Guests noted that the hotel lacked a proper restaurant and bar, and the quality of food could be improved. Considering dining preferences and exploring nearby dining options could enhance the overall experience.
Check for Nearby Attractions
The hotel is located near various attractions such as the Durham Performing Arts Center and Duke University. Exploring these nearby attractions can add value to the stay.
Inquire About Special Services
Guests appreciated the presence of a Starbucks on the premises and the friendliness of the staff. Inquiring about special services and amenities offered by the hotel can enhance the overall experience.
Be Mindful of Cleanliness
Some guests reported issues with cleanliness, including dusty rooms and issues with bathroom cleanliness. It may be beneficial to communicate cleanliness expectations with the hotel.
Location
4700 Emperor Boulevard, Durham, NC 27703
What's nearby
- North Carolina Central University7.6 mi
- Triangle Brewing Company8.7 mi
- Durham Bulls Athletic Park8.7 mi
- John Sprunt Hill House8.7 mi
- Durham Performing Arts Center8.8 mi
- Hill Building9 mi
- Durham Centre9 mi
- Carolina Theatre9.1 mi
- Durham Athletic Park Stadium9.4 mi
- Nasher Museum of Art9.8 mi
- Wallace Wade Stadium10.1 mi
- Duke University10.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Low season | October |
|---|---|
High season | January |
Average price (weeknight) | $334 |
Average price (weekend night) | $252 |
When to book a room at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
FAQs when booking at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
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Value for money | 8.4 |
|---|---|
Distance to city center | 8.7 mi |
Nearest Airport | Raleigh-Durham |
Distance to airport | 2.9 mi |