Holiday Inn Express Hotel & Suites East Lansing By IHG

The hotel offers a complimentary breakfast with a variety of options, including hot food, ensuring a delicious start to your day.

Many guests have praised the hotel for its very comfortable beds, ensuring a restful night's sleep during your stay.

Yes, the hotel provides free parking, making it convenient for guests with vehicles.

The hotel is known for its exceptionally clean rooms and facilities, ensuring a pleasant and hygienic stay for all guests.

The hotel experiences high season in April and low season in October, providing flexibility for guests to plan their visit based on their preferences.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with room cleanliness, such as dirty sheets and unvacuumed floors. It's advisable to check the room upon arrival and request a change if cleanliness standards are not met.

The hotel's proximity to various restaurants and the Eastwood village was highlighted by guests. Exploring the nearby dining options is recommended for a diverse culinary experience.

Some guests experienced issues with amenities, such as the absence of a hot tub and unreliable hot water. It's advisable to verify the availability and functionality of specific amenities before booking.

Several guests mentioned noise disturbances, particularly from neighboring rooms and the lobby area. Requesting a room away from high-traffic areas can contribute to a more peaceful stay.

A guest shared an experience of not receiving a refund despite leaving a night early. It's essential to double-check reservation details, including cancellation policies and refund eligibility, to avoid unexpected charges.

Some guests noted ongoing renovations, impacting areas like the lobby and breakfast lounge. Considering the potential impact of renovations on facilities and services is advisable when planning a stay.

Guests reported issues such as a lack of hot water and malfunctioning TVs. It's recommended to verify the functionality of essential room features upon check-in and promptly report any issues to the staff.

The hotel's proximity to various attractions, including the Eastwood Towne Center and Michigan State University, offers opportunities for leisure and exploration. Guests are encouraged to explore these nearby attractions for a well-rounded experience.

In a situation where a guest requested assistance due to unforeseen circumstances, prompt and empathetic handling of special requests is crucial for a positive guest experience.