Pros (+) Nothing
Cons (-) Building maintenance was horrible. The were several leaks in the.bathroom and exposed wires coming out of the walls. The flooring was chipped and stained linoleum
2 stars
Regency Inn and Suites
1828 South Hastings Way, Eau Claire, WI 54701, United States
Eau Claire, WI
See location+1 715 835 3600Overview
Make yourself at home in one of the 66 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and a television in a common area. Additional features at this hotel include a picnic area and barbecue grills.Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.When you stay at Regency Inn And Suites in Eau Claire, you'll be in the business district, within a 5-minute drive of University of Wisconsin-Eau Claire and Oakwood Mall. This hotel is 1.7 mi (2.8 km) from Schlegelmilch-McDaniel House and 1.9 mi (3.1 km) from Children’s Museum of Eau Claire.Distances are displayed to the nearest 0.1 mile and kilometer. Schlegelmilch-McDaniel House - 2.9 km / 1.8 mi Children’s Museum of Eau Claire - 3 km / 1.9 mi Pablo Center at the Confluence - 3.4 km / 2.1 mi Grand Little Theater - 3.6 km / 2.2 mi University of Wisconsin-Eau Claire - 3.6 km / 2.2 mi HSHS Sacred Heart Hospital - 4.3 km / 2.7 mi Oakwood Mall - 4.4 km / 2.8 mi Waldemer Ager House - 4.7 km / 2.9 mi Mayo Clinic Health System - 4.7 km / 2.9 mi Mayo Hospital - 4.7 km / 2.9 mi Half Moon Beach - 4.7 km / 2.9 mi Marshfield Medical Center - Eau Claire - 4.9 km / 3 mi Carson Park - 4.9 km / 3.1 mi Chippewa Valley Museum - 5.2 km / 3.2 mi Florian Gardens - 5.6 km / 3.5 mi The preferred airport for Regency Inn And Suites is Eau Claire, WI (EAU-Chippewa Valley Regional) - 8.1 km / 5.1 mi A complimentary continental breakfast is included.Pets allowed. Maximum number of pets per room 2. Service animals are allowed. Service animals are exempt from fees/restrictionsNo elevators. Property is cleaned with disinfectant. Property confirms they are implementing enhanced cleaning measures. Commonly-touched surfaces are cleaned with disinfectant. Property confirms they are implementing guest safety measures. Contactless check-out is available
Amenities at Regency Inn and Suites
- Free Wi-Fi
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Laundry facilities
- Complimentary breakfast
- Hairdryer
- Express check-out
- Increased accessibility
- Sauna
Pool and spa
- Sauna
- Pool
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
Services and conveniences
- Express check-out
- Meeting/Banquet facilities
Parking and transportation
- Parking
Bathroom
- Hairdryer
Laundry
- Laundry facilities
Dining
- Refrigerator
Things to do
- Pool table
Family friendly
- Complimentary breakfast
Basics
- Free Wi-Fi
Reviews of Regency Inn and Suites
4.2
Mediocre
281 verified ratings
Wonderful
17
Very good
14
Good
19
Okay
18
Fair
39
Mediocre
29
Poor
145
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel's cleanliness and service. Many reviews highlighted dirty rooms, unmaintained facilities, and a lack of basic amenities. The overall sentiment is negative, with guests feeling unsafe and uncomfortable during their stay.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
4.3 out of 10
257 reviews
2.3 out of 10
13 reviews
7.2 out of 10
1 review
2.8 out of 10
2 reviews
All reviews
Pros (+) Smelly & dirty. Hot tub was cold & shower didnt work
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Regency Inn and Suites?
The high season at the Regency Inn and Suites is in October, while the low season is in November.
How is the quality of the beds at Regency Inn and Suites?
Guests have mentioned that the beds at Regency Inn and Suites are comfortable, providing a good night's sleep.
Is parking available at Regency Inn and Suites?
Yes, Regency Inn and Suites offers parking facilities for guests, making it convenient for those traveling by car.
What can guests expect from the complimentary breakfast at Regency Inn and Suites?
Regency Inn and Suites offers a complimentary breakfast for guests, providing a convenient start to the day.
How is the cleanliness at Regency Inn and Suites?
While some guests have mentioned concerns about cleanliness, others have found the rooms to be clean, and the staff to be friendly and cooperative.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Noise
Several guests reported experiencing noise disturbances throughout the night, so it may be wise to inquire about a quiet room or bring earplugs.
Verify Room Cleanliness
Some guests mentioned cleanliness issues, such as stained bedding and dirty rooms, so it's advisable to inspect the room upon arrival and request a change if necessary.
Check Room Appliances
Guests reported issues with room appliances, such as noisy refrigerators and non-functional lights, so it's recommended to check the functionality of appliances upon arrival.
Be Cautious of Surroundings
Some guests expressed discomfort with the hotel's surroundings, including reports of potential illegal activities, so it's important to be aware of the surroundings and prioritize safety.
Inquire About Breakfast
Despite the hotel advertising complimentary breakfast, some guests found it was not available, so it's advisable to confirm the availability of breakfast before booking.
Assess Maintenance
Several guests mentioned maintenance issues, such as broken toilet paper holders and unprofessional staff, so it's important to assess the overall maintenance of the hotel before booking.
Confirm Pool and Hot Tub Availability
Some guests reported issues with the pool and hot tub, including non-functional lights and the hot tub being out of order, so it's recommended to confirm their availability before arrival.
Check for Odors
Multiple guests reported unpleasant odors throughout the hotel, so it's advisable to be mindful of any lingering odors upon arrival and request a room change if necessary.
Evaluate Security
Some guests expressed concerns about security, including broken door locks and feeling unsafe, so it's important to evaluate the security measures in place at the hotel.
Verify Amenities
Despite the hotel's listed amenities, such as a sauna and pool table, some guests found them to be non-functional, so it's advisable to verify the availability of amenities before arrival.
Location
1828 South Hastings Way, Eau Claire, WI 54701
What's nearby
- Cobblestone House1.4 mi
- Schlegelmilch-McDaniel House1.6 mi
- Christ Church Cathedral1.6 mi
- Schofield Hall1.6 mi
- Sarge Boyd Bandshell1.6 mi
- Eau Claire Masonic Temple1.7 mi
- Children's Museum1.8 mi
- University of Wisconsin-Eau Claire1.8 mi
- Eau Claire Regional Arts Center1.8 mi
- State Theater1.8 mi
- Chippewa Valley Theatre Guild1.9 mi
- Community House First Congregational Church1.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Regency Inn and Suites
Low season | April |
|---|---|
High season | August |
Average price (weeknight) | $131 |
Average price (weekend night) | $70 |
When to book a room at Regency Inn and Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Regency Inn and Suites
FAQs when booking at Regency Inn and Suites
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Eau ClaireMost recommended
See most recommended stays in Eau ClaireGood to know
Value for money | 3.3 |
|---|---|
Distance to city center | 1.7 mi |
Nearest Airport | Eau Claire |
Distance to airport | 4.6 mi |