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I was flying from San Francisco to New York and had a layover in Minneapolis where they refused to let me have my bag and charged me $65, a very bad experience for me

This flight was canceled after waiting for hours at the airport. We knew if was delayed, but were not informed of the cancelation in a timely manner. There were no Sun Country representatives at the gate to tell us. Finally, representatives from Southwest Airlines called out over the intercom asking for Sun Country to come up to the gate. After the cancelation, no one seemed to know exactly what was going on and we had to go to the check-in area downstairs and wait in line for any information. We were not assisted with another flight. We ended up paying a lot more to fly home the next day with another airline.

Flight was delayed due to computer issue. I was in line for over 2 hours to check in. Worker ordered me to incorrect line and wasn't until after two hours I was asked to get in a different line that would be faster because I already checked in. Just needed to check bag. However soon as I moved. My line started moving and everyone who was behind me got through before me and they hadn't even checked in yet online. Very unhappy and last flight I will take with Sun country. Flight was hot and uncomfortable.

Upon boarding, they tried to charge me $65 for my 20 in tiny luggage!!! E ven though I already paid $55. I got sick on the flight because the person sitting next to me stink really bad!!! He was musty!!! Horrible flight, I want a refund!!! $5 for snacks is a joke, snacks are free on other airlines 😡😡😡😡😡

I will flying sun country air for now on. Excellent service

A snack on the 5 hour flight would have been nice

Terrible experience. Cramped. People using tobacco products on the plane. People walking the aisles while seat belt sign was on. Even while descending. Never again Sun Country.

I liked nothing. Flight attendants had zero experience and were clearly non-union. People were chewing tobacco and standing up when the seat belt sign was illuminated. Rinky dink. Never again.

My luggage didn't make it on to the plane during my 2 hour connection. Losing all my clothes and expensive lighting for my photography business put a real damper on the trip.

Multiple delays on both flights, nearly doubled my total cross-country travel time. Will not be flying with this airline again.