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An attractive hotel in a stunning setting. A fair restaurant and an excellent breakfast all at a very good rate. The beds were a bit basic but nevertheless reasonable.
The view from the hotel was breathtaking and well worth taking the train to Achensee The surrounding area is a bit limited for restaurants and the yellow buses did not run to timetable and were very crowded
The view from our window was gorgeous. Very few English speaking staff which posed some hardships on us.
very nice location and excellent food
Good value, friendly owner and staff, great breakfast and overall restaurant, nice cheerful rooms, good sauna facilities, close to the road, but still quiet - definietely a place to recommend to stay at...
Comfort value room with english channel TV. Free sauna, jaccuzzi n steam bath. Strong free wifi @ room. Walking distance to the lake. Delicious dinner n breakfast. almost nothing
Very pleasant hotel, comfortable rooms and the attentive personnel
The breakfast is very good. We were not satisfied with the restaurant. Closes too early and we were not good treated.
Very charming hotel, not far away from the picturesque lake and ski location. Friendly helpful personnel. I had some difficulties communicating on reception, because only one person spoke English, and he was not working all the time, so I would be glad to have a chance to communicate with personnel in English at any time. Second, the direction which were provided on the Booking.com site regarding this hotel were not exactly right, so I had hard time finding hotel, so I would recommend to check the directions one more time and moderate them. And last, I think if you hotel does not provide shampoo and conditioner for the hair (what of course would be very helpful), it should locate liquid soap not only by sink, but in the shower as well. Also parking space is not very convenient and not enough parking places when hotel is fully packed, but it's not a very big deal :)
Long concellation policy is inconvenient for people needing a break at short notice as you cannot cancel before 27 days, so be sure before you click yes!
The lovely quiet rooms.
The attention to detail, the reception on arrival. Warm and comfortable, cosy bar. Evening menu far to restricted, evening restaurant closed very early. No wine list in english.
The hotel staff were polite and friendly.the hotel is warm, clean and tastefully decorated.The outdoor hot tub was fantastic at night under a clear Austrian star filled sky.The ladies were given a red rose at breakfast as it was Valentines day.A nice touch.
Very clean and good food, but no a la carte menu offered No stubel - not very cosy and no lunch service - one has to wait for light lunch at 2.30pm
Everything about the hotel was excellent - from the warm friendly welcome to the quality of the facilities, service and food. Although only officially a 4 star hotel, the standards exceeded those often found in other 5 star hotels, and we certainly would go back again in the future. No
everything was great. not enough selection of foods for dinner as everything was included, only have the choice of meat, fish or vegetarian, would prefer buffet dinner
Splendid pool and wellness. Perfect view on the lake. Very Clean. Good meals etc. High Quality. a bit a lack of Autrichian charme. For the rest Perfect !
staff very nice, room big and clean, location, breakfast quality no soap
It is an amaizing hotel, very friendly atmosphere, good breakfast. We booked two rooms for 1 night and we felt like staying longer and coming back. Rooms are equiped with kitchen, all common areas of the hotel are very nicely decorated. It felt like home of a good friends really. There is a beautiful lake short walk from the hotel. Wonderful place. If you arrive later than 22:00 (as we did) make sure you know the direction. Our novigator did not recognize the exact address of the hotel, and it was difficult to find it in the dark town. But the owner of the hotel was very kind to meet us on his car and guide us to the hotel.
The welcome was very friendly and the rrom comfortable with a beautiful view. Good selection at breakfast buffet in a comfortable dining room and a pleasant bar. Lovely cat resident in the hotel. I would happily stay there again. Would have been helpful to have suggestions for places to eat in the evening as there was no restaurant.
Bon accueil Ras
Staff is very friendly and helpful, breakfast buffet a little small but very good. I had a very pleasent stay at the hotel and have no complaints. When I arrived they had not received my booking, but nevertheless made a room avilable for me.
The room view Everything in the room was extremely old, breakfast was not served till 8 am, all the information in the hotel was in German only..
Everything! The hotel, the spa, the staff...everything was great!
Wonderful hotel , the best in my trip this year ! I will certainly come back next year. Words can't discribe how we liked this hotel
room, dinner I've made a reservation for a room at 2nd floor but they offer us first a room at the floor. After a quick check they gave us the desired room.
everyone was so friendly & helpful
the food was great, the pool and the sauna were perfect no..
Wonderful hotel in a fantastic location. Good food and very good facilities. Just a short walk to both the Lake andd the Karwendel gondala All very good.
The food and service was of a very high standard and the suite we stayed in was exceptional.
wonderful food, spa center and good location
Not for skiers, for older spa/wellness vacations. Very nice Hotel, incredible Facilities; but, Service was not so friendly. Not sure if the food is worthy of 4-stars, cafeteria style dining... The booking.com site is inaccurate; there are no provided shuttles or buses to the ski areas. You have to walk 200 meters to a public ski bus stop that is not adequate for the number of skiers in the areas. Prepare to wait long hours...