Very nice and relaxing
Extremely clean hotel and conscientious and friendly staff! Approx. One hours drive to nearest large town as out of season not many restaurants open in this locale.
go to the mountains
The breakfast was one of the best we ever had. The spa is also nice. Our room smelled like somebody smoked in there.
It is not 4* hotel as advertised. It's nowhere. there aren't many shops. For older children it's so boring. Naked man all over steam room/sauna including jacuzzi .It's not doorstep skiing facilities. 10 min walking to bus stop. Buses runs every hour
Fantastic view!!! We were comfortable there. The rooms were very cosy. In a word, it was the beautiful and excellent Tyrolean comfort. I'd like to back.
Great location and good sized room with excellent facilities. Evening dining times were a bit unflexible. Mattress on bed was very hard and uncomfortable.
The hotel complex offers also chalets so we stayed there and it was lovely, very nice, spacious, clean, nice view. Really enjoyed it, would like to come back.
Hotel appear as authenticated austrian village. Helpfull staff. Free activites for children. Prices for drinks and in restaurant reasonneable. Good quality food. Small kitchen in room available. Darkness in the rooms. Final bill not understandable and not transparent.
Bon accueil Ras
Staff is very friendly and helpful, breakfast buffet a little small but very good. I had a very pleasent stay at the hotel and have no complaints. When I arrived they had not received my booking, but nevertheless made a room avilable for me.
It is an amaizing hotel, very friendly atmosphere, good breakfast. We booked two rooms for 1 night and we felt like staying longer and coming back. Rooms are equiped with kitchen, all common areas of the hotel are very nicely decorated. It felt like home of a good friends really. There is a beautiful lake short walk from the hotel. Wonderful place. If you arrive later than 22:00 (as we did) make sure you know the direction. Our novigator did not recognize the exact address of the hotel, and it was difficult to find it in the dark town. But the owner of the hotel was very kind to meet us on his car and guide us to the hotel.
staff very nice, room big and clean, location, breakfast quality no soap
The welcome was very friendly and the rrom comfortable with a beautiful view. Good selection at breakfast buffet in a comfortable dining room and a pleasant bar. Lovely cat resident in the hotel. I would happily stay there again. Would have been helpful to have suggestions for places to eat in the evening as there was no restaurant.
Great location, 25 min from Hochfugen ski resort. 30 min from Innsbruck. Nice staff. Good breakfast. Good value for it's price. 3rd floor, no elavetor.
The stuff was friendly. The room was great. The price was low.
10 minute walk from Rotholz on the Zillertalbahn. Very friendly and welcoming family. Good food. Would happily stay again.
The location is great and the place is easy to find. It is an old building, with big wide doors and lots of wood panelling. Food is excellent, both evening and breakfast, the staff are great fun and engaging. Room isn't the freshest with regard to decor, but at the price it is just fine.
Nice and quiet family owned hotel. Excellent location, easy to find. Free wireless Internet. A little outdated, but this is the charm of a 400 years old establishment...
The location and views are fantastic and it's very well placed for exploring the area and the food and hospitality are excellent No
Delightful family run hotel, good food, good location. A real joy.
The breakfast is very good. We were not satisfied with the restaurant. Closes too early and we were not good treated.
Good value, friendly owner and staff, great breakfast and overall restaurant, nice cheerful rooms, good sauna facilities, close to the road, but still quiet - definietely a place to recommend to stay at...
The view from our window was gorgeous. Very few English speaking staff which posed some hardships on us.
Very charming hotel, not far away from the picturesque lake and ski location. Friendly helpful personnel. I had some difficulties communicating on reception, because only one person spoke English, and he was not working all the time, so I would be glad to have a chance to communicate with personnel in English at any time. Second, the direction which were provided on the Booking.com site regarding this hotel were not exactly right, so I had hard time finding hotel, so I would recommend to check the directions one more time and moderate them. And last, I think if you hotel does not provide shampoo and conditioner for the hair (what of course would be very helpful), it should locate liquid soap not only by sink, but in the shower as well. Also parking space is not very convenient and not enough parking places when hotel is fully packed, but it's not a very big deal :)
The view from the hotel was breathtaking and well worth taking the train to Achensee The surrounding area is a bit limited for restaurants and the yellow buses did not run to timetable and were very crowded
Very pleasant hotel, comfortable rooms and the attentive personnel
very nice location and excellent food
An attractive hotel in a stunning setting. A fair restaurant and an excellent breakfast all at a very good rate. The beds were a bit basic but nevertheless reasonable.
Comfort value room with english channel TV. Free sauna, jaccuzzi n steam bath. Strong free wifi @ room. Walking distance to the lake. Delicious dinner n breakfast. almost nothing
Long concellation policy is inconvenient for people needing a break at short notice as you cannot cancel before 27 days, so be sure before you click yes!
Very clean, new apartments, location is perfect, very close to the lake. Definetely we will stay here next time also if we are coming to Achensee
Very clean , warm and comfortable apartment in an amazing area . Staff extremely friendly and helpful .
Clean, modern and very satisfactory. Really liked the Fischerwirt across the street as well. Internet service was cable, not wifi as listed, and a little sporadic. Kitchen equipment somewhat limited (e.g. good knives in kitchen, but no breadboard). Unfrosted bulb over table glared in eyes somewhat. All in all, minor stuff.
Everything, However, what really stood out, was the staff, They were genuinely friendly and helpful, I cannot recommend this Hotel highly enough.
The hotel is located just beside to Achensee. Staffs are friendly also hotel servers very delicious food.
staff are very friendly blankets were dusted
room, dinner I've made a reservation for a room at 2nd floor but they offer us first a room at the floor. After a quick check they gave us the desired room.
everyone was so friendly & helpful
the food was great, the pool and the sauna were perfect no..
Wonderful hotel in a fantastic location. Good food and very good facilities. Just a short walk to both the Lake andd the Karwendel gondala All very good.
Pretty well everything - filled out form before leaving. Did not like the flies in the dining room. Also, I would suggest that the English translations of the German text printed on the back of each menu be reviewed by a native speaker, as the style of the translations is sometimes comical, sometimes unclear.
My husband and I thoroughly enjoyed our stay, the flower boxes at the front of the hotel were really beautiful. We had excellent service from the staff with a friendly smile.
clean and friendly staff. Very close to the lake. small swimming pool in onother hotel far on foot. Check out times different from what written on the web site.
We took up the 10 Euro half board option which was very good value for money as the buffet is huge and full of local specialities. The hotel is very nicely located on a lake. Although we were advised by bookings.com and the receptionist that the half board option costs 10 Euros per person, on the final bill during check out we were presented with a 18 Euros per person charge which was quickly amended when we complained. The room, although vast was very cold and we manage to locate a thermostat dial behind a sofa which did not do much.
All is OK
Everything about the hotel was excellent - from the warm friendly welcome to the quality of the facilities, service and food. Although only officially a 4 star hotel, the standards exceeded those often found in other 5 star hotels, and we certainly would go back again in the future. No
everything was great. not enough selection of foods for dinner as everything was included, only have the choice of meat, fish or vegetarian, would prefer buffet dinner
The hotel staff were polite and friendly.the hotel is warm, clean and tastefully decorated.The outdoor hot tub was fantastic at night under a clear Austrian star filled sky.The ladies were given a red rose at breakfast as it was Valentines day.A nice touch.
Splendid pool and wellness. Perfect view on the lake. Very Clean. Good meals etc. High Quality. a bit a lack of Autrichian charme. For the rest Perfect !
The lovely quiet rooms.
The attention to detail, the reception on arrival. Warm and comfortable, cosy bar. Evening menu far to restricted, evening restaurant closed very early. No wine list in english.
Very clean and good food, but no a la carte menu offered No stubel - not very cosy and no lunch service - one has to wait for light lunch at 2.30pm
The variety, quality and amount of food was excellent, I only used the pool so I cannot comment on the spa facilities. The pool was fine. The hotel was in a lovely setting. The staff were very helpfull. This is the only minor point that I can record under question 2. I paid the main part of the bill 2 or 3 days before I left, so only needed to pay the extras at the end. Their system did not seem to highlight this information. So there was a bit of confusion. I had a reciept but it was packed away and it should not have been necessary to unpack it. After some minutes, and without the need to produce the receipt, it was all sorted out. As I said above it is only a minor point.
Excellent service, food and nature surroundings. A lot of options to relax, exercise and enjoy great outdoors. Nothing at all.
Comfortable room in a beautiful location. The view from my room was amazing - I could have spent my entire time sitting on the balcony and looking at it. Liked the 'healthy' options on the dinner menu. Helpful staff who spoke excellent English.
Excellent attention to the wants and needs of the clients. You feel pampered and well looked after, and they were generous too: no sneaky extra charges. Thank you for a lovely stay.