Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.8 "Great service."9.5 "95% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.5 "95% thought theservice was very professional ." -
8.1 "Vibe was good."9.6 "96% said it was a
stylish hotel ." 7.8 "78%enjoyed the friendly atmosphere ." -
6.9 "Breakfast is mediocre."
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6.8 "Rooms are ok."6.4 "For only 64%, the
bathroom was ok ." 6.4 "Only 64% saidrooms were clean enough ." 5.7 "For only 57%, thetv was ok ." 5.5 "Cleanliness of the bathroom was average , said 55%." 5.0 "Only 50% thought thefurniture was functional ." -
6.4 "Food is average."
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6.2 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." 5.5 "Cleanliness of the bathroom was average , said 55%." -
5.5 "Average value."
Overall Rating
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9.3 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." -
6.8 "Rooms are ok."6.3 "For only 63%, the
bathroom was ok ." 7.0 "70% saidrooms were clean ." 5.3 "For only 53%, thetv was ok ." -
6.7 "Breakfast is mediocre."
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6.7 "Food is average."
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5.1 "Average value."
Overall Rating
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8.3 "Great service."
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7.1 "Nice rooms."
Overall Rating
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8.9 "Great service."
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7.1 "Nice rooms."
Overall Rating
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9.6 "Terrific location."
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8.7 "Great service."
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7.1 "High comfort."
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6.8 "Rooms are ok."
Recent reviews
- All reviews
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- Neutral
- Negative
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5.7review from
The reception staff were very helpful, and very pleasant. The noise from a disco outside my window was dreadful till 1.00am. I was informed it was not yours as you do not open on a Monday nt. I was in London apart from that I enjoyed my stay. Room could be cleaner.
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7.3review from
The hotel staff were very friendly and helpfull. The room was very well set out and extremely comfortable. The hotel was also very well situated in the centre of town. There were no problems really but one small gripe was the music from the bar played loudly until early hours and it could be heard in the room. This didn't affect our satisfaction with the hotel though.
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8.0review from
The individual styled room are are very Ostentatious but in a good way. An up market accomodation ideally situated for shopping walks to the roayal mile and waverely station. Lifts a bit dark
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8.0review from
Loved the room, fish tank lovely could have done with more fish in! TV in bathroom, nice. Staff very nice and very helpful. Enjoyed our stay.
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7.3review from
We were upgraded to a Junior Suite (New York) which was very luxurious. The staff were very helpful and answered all the questions we had. Our meal in Vienna was gorgeous and would highly recommend it, the complimentary drinks voucher went down a treat as well. Breakfast is not included in the room rate and it was pretty average for the price. We asked for toast and they sent it without any preserves and sent us a croissant rather than the pan au chocolat we had requested but it was still nice.
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7.2review from
MARK at the front desk was very helpful with loads of info for us during our stay! We were not impressed with the bed as it was to soft and felt like an airbed, for the amount of money they should consider better beds!
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8.0review from
Stayed in amazing top floor paris themed room with views over George Street, large bathroom and separate wc, pleasant staff, great bars, complimentary drinks, VIP access to shanghai club...
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8.0review from
Staff at reception were very friendly and helpful altogether a very enjoyable visit No
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8.0review from
The staff were extremely accommodating
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7.6review from
The hotel was stunning and pleasant staff
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8.0review from
The individual styled room are are very Ostentatious but in a good way. An up market accomodation ideally situated for shopping walks to the roayal mile and waverely station. Lifts a bit dark
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8.0review from
Loved the room, fish tank lovely could have done with more fish in! TV in bathroom, nice. Staff very nice and very helpful. Enjoyed our stay.
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8.0review from
Stayed in amazing top floor paris themed room with views over George Street, large bathroom and separate wc, pleasant staff, great bars, complimentary drinks, VIP access to shanghai club...
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8.0review from
Staff at reception were very friendly and helpful altogether a very enjoyable visit No
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8.0review from
The staff were extremely accommodating
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7.3review from
The hotel staff were very friendly and helpfull. The room was very well set out and extremely comfortable. The hotel was also very well situated in the centre of town. There were no problems really but one small gripe was the music from the bar played loudly until early hours and it could be heard in the room. This didn't affect our satisfaction with the hotel though.
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7.3review from
We were upgraded to a Junior Suite (New York) which was very luxurious. The staff were very helpful and answered all the questions we had. Our meal in Vienna was gorgeous and would highly recommend it, the complimentary drinks voucher went down a treat as well. Breakfast is not included in the room rate and it was pretty average for the price. We asked for toast and they sent it without any preserves and sent us a croissant rather than the pan au chocolat we had requested but it was still nice.
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7.2review from
MARK at the front desk was very helpful with loads of info for us during our stay! We were not impressed with the bed as it was to soft and felt like an airbed, for the amount of money they should consider better beds!
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7.6review from
The hotel was stunning and pleasant staff
