Mercure Edinburgh City Princes Street Hotel

Excellent city centre location, helpful and friendly on reception, liked ability to have breakfast delivered to room. Didnt find staff very helpful in breakfast room, had to continually ask for coffee then no milk on table. Despite staying on my own in double room tried 2 charge for 2 breakfasts each morning on leaving.

Location to station and shops/restaurants etc Wi-Fi had been free before...but you're now charging!!, which I wasn't aware of till checked-in.

The view, the convenience for the station and it was central for all the attractions, castle , gardens , etc. It was very good that you could leave bags on your day of departure ( travelodge charge £3.00 per bag ). Although clean enough the hotel looked a little bit worn and could do with smartning up

Easy access to the high street and other local amenities. Breakfast selection was good and evening was reasonable. No all dishes were of a high standard. My friend's main course was only just warm and not the same standard as my fish dish, which was very good. Unfortnately the room we were given had had a flood the previous night and the carpet was soaking wet. They should not have offered to room that evening.

The location right on Princes Street is nice. The water came out the tap yellow. Also, they need to upgrade the plumbing fixtures so that hot and cold water aren't separate taps. The surcharges for Internet and even TV (!!!) were outrageous. I've never stayed at a hotel that required patrons to pay extra for basic TV.

In the city centre Far too noisy if over looking Prince's Street