Overview

West End Hotel

35 Palmerston Place, Edinburgh, EH12 5AU, United Kingdom
+44 131 225 3656

$11+

Overall guest ratings

7.9/10 Good
Based on 941 reviews

Review highlights

  • 9.2
  • 9.2
  • 6.5
  • 6.3

Good to know

  • Near city centre
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Located in the centre of Edinburgh, only a 10 minute walk from Princess Street and within walking distance of the main business districts and city's major tourist attractions such as Edinburgh Castle, the West End Hotel offers comfortable and recently refurbished accommodations in Scotland's capital city. The great location and the professional service along with high-standard amenities, make this 3 star hotel the perfect lodging solution to spend a great stay in Scotland, whether you are visiting Edinburgh on business or as a tourist.

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    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • Bar/Lounge
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 941 reviews
    • 9.2 "Food is to die for."
      8.0 "80% loved the dining experience."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 9.1 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.8 "Location is great."
      7.7 "City centre within easy reach, said 77%."
      10.0 "100% liked the proximity to shopping."
      8.9 "Near to public transport, according to 89%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.2 "Good breakfast."
      8.1 "81% were happy with the price of the breakfast."
    • 6.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 6.3 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
    • 5.7 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.6 "Only 56% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
      5.6 "56% thought the kitchenette was ok."
      6.9 "Only 69% thought the shower was ok."
      6.2 "Cleanliness of the bathroom was average, said 62%."
      6.3 "63% thought the bathroom was big enough."
      6.7 "Only 67% thought the furniture was functional."
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    Overall Rating

    7.4 Good
    Based on 225 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.2 "Food is to die for."
    • 8.8 "Location is great."
      7.8 "City centre within easy reach, said 78%."
    • 7.7 "Good vibe."
      7.9 "79% enjoyed the friendly atmosphere."
    • 7.6 "Good breakfast."
    • 6.2 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.1 "For only 51%, the bathroom was ok."
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    Overall Rating

    8.0 Good
    Based on 94 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Food is to die for."
    • 9.0 "Terrific location."
    • 7.5 "Good breakfast."
    • 6.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.2 "Average comfort."
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    Overall Rating

    7.8 Good
    Based on 621 reviews
    • 9.1 "Food is to die for."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 8.9 "Location is great."
      7.9 "City centre within easy reach, said 79%."
    • 8.3 "Good value."
      7.9 "79% were happy with the price of the breakfast."
    • 6.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      5.9 "Only 59% said rooms were clean enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
      6.6 "Only 66% said rooms were big enough."
      6.7 "Only 67% thought the shower was ok."
      6.3 "63% thought the kitchenette was ok."
      6.3 "63% thought the bathroom was big enough."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Near city centre"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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