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The cleanliness of the room was definitely a wonderful surprise. The exterior was very inviting in the photos and did not fail to live up to;that in real life. The inside, while older, was in great condition. The snack room is awesome as are the owners! There was not anything that I didn't like.
I liked the price and the owner was very helpful. One of the two rooms that we rented was not cleaned very well. I pointed it out and the owner was apologetic and thanked me for letting him know. The other room was fine.
The people and the room. Nope.
The staff was amazing, etremely accommodating, kind, great customer serice The room was clean.I would stay again based on the staff and cleanliness. The room, hotel a bit old, warn down.
Easy to find Nothing, Bathrooms very dirty, Room had not been cleaned very well, Coffee still in the pot from the night before. We expect a full refund on our card from the terrible time we had. Told management all he said was that he would tell them.
Location & the incredible friendly staff. Hotel employee and parents made me feel welcome and had great recommendations on which lhot springs in Truth or Consequences I should use. For a Frugal traveler like myself, it was a very good value. I am not an expert on rating with the star rating procedure, however I would say this was more like a one or a one and a half star at best. However for someone who wanted a clean room, quiet room, and hot water, and a good bed, it was great....
The clerks were very friendly. Can't believe it was on the par of Holiday Inn. A very tired property. No ice machine. Had to ask the desk clerk for ice. Received a prefozen small bag of ice. The breakfast room had the same trash in it as the night before when I checked it out.
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The room was clean and comfortable. The air conditioner/heat worked well so we were at the exact temperature we wanted. The management/owners are new and still making their updates, but the staff was incredibly pleasant. The continental breakfast did not have many options.
nothing, trashy not cleam room, bath tub gross, bedding smelled old
cost & location. Not much variety for free breakfast, but it was FREE!
Recently bought out by travel lodge they have redecorated rooms so pictures online don't do it justice. The staff was extremely helpful and friendly and breakfast offerings were beyond expectations highly recommend Sad to say they are having to do complete overhaul on the pool but the staff did inform me it will be open next summer 2017.
clean, good location
The staff was very friendly and check-in was very easy. The room was spacious and clean. The hotel is outdated, but for the value it is totally acceptable.
The bed was worse than sleeping on the floor. My wife's legs hurt throughout the night. We had traveled from Tucson and expected to be able to soak in hot springs tub and relax. Found out the spas were separated men from women???? and the roof top
it was cheap but NOT cheap enough for what you get The bed sucked big time, it was almost on the floor and hard as a rock, and I had BIG cockroaches in my room bigger than my thumb
The staff was very friendly and 'accommodating'. When we could not make our included mineral bath before check out - they let us return and take it later that afternoon. Now that was a great experience - loved the bath. The bed was a bit hard for my liking.
reasonable rate. clean 0
Nice Ma and pa type of place. We like to patronize the locals instead of the chains when we can. The mattress was old, dated not comfortable and the linens were thread bare and could be updated. The heater in the room did not keep working through the night.
Nice front staff. Large room and nicely decorated. The shower looked unappealing.
Clean, well maintained, inexpensive. No.
was clean and bug free. It did the job for the price old out dated hotel....electrical super old...needed to be torn down and rebuilt.
Nothing Cramped. Had bugs. Lost my reservation. Then tried to charge me more for my wife being with me. The room didn't have fridge or microwave as claimed and u have lights from hiway all nite long shining in room.