Eltville am Rhein Hotels

Friendly and efficient staff; comfortable room; reasonably good value; adequate breakfast included in the price. It is about twenty minutes walk from the centre; air conditioning is desirable

Very helpful staff - rooms well appointed - free wireless internet

excellent location--vey friendly staff. Terrific breakfast buffet. Very quiet and comfortable. Staff spoke good English. check out was confusing. no one available on a monday morning til 7:30 am. Hotel staff tried to explain this situation but we found it unusual for a hotel this size...

I liked the staff ,but no free breackfast inspite of high amount of mony . The river side was boring . Nothing to do .!!

That it was situated next to the Rhine The extra charges, i.e. garage parking

Very professional staff, beautiful hotel, clean, wonderful pool/spa area. When we arrived, they only had one booking (instead of two booked rooms). They booked us directly themselves for the 2nd room. I hope that we are not charged twice for that room.

Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.

Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.

elegent and luxury hotel with a reasonable price the access to the spa very complicated

Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.

Excellent hotel in ideal location. Great value for money and the cleanest room I have ever had.

Clean and modern, easy to use room facilities. Easy to access from the train station. Free internet access which is speedy enough for watching websites and reading news but no good for skype or multimedia Small fridge with drinks (chargeable) which can accommodate a few small additional items. Public transport (which is extremely effective) free during the stay to the hotel and steps away from the hotel entrance. Staff friendly and helpful. Access to the parking facility not clearly signposted and charged additionally at 15 euros a day - this is not clear when booking via Kayak (hotel probably not responsible for this). Visitor has to choose between the noise of the air conditioning and the noise of the traffic if opening the windows. No facility to brew a cup of tea or coffee in the room. Speedier internet access available at a charge (not tried if really better than the free one).

Good location, easy access to train station, comfortable rooms. Portions of the building can be noisy at night (street noise), when requesting an iron for the 3rd time, the front desk simply told me maybe all the staff was busy and shrugged off the service request. I left with wrinkled clothes.

The location to the railway /bus station.The staff were excellent and the room was comfortable and spacious.We were given a ticket on arrival which allowed free travel on bus and train within the Mainz/ Wiesbaden area. Bus/tram stop outside hotel. The price of breakfast.

It was centrally located in Mainz near the Bahnhof with parking downstairs below the hotel. Reception personnel (except for Sunday morning) were not very friendly. No greeting, no smiling...I felt like I was an inconvenience. Also, I noticed there was only one towel in the bathroom for my wife and I. I called at 1600 and asked for another towel. I had to call again at 2030 because we still did not have another towel. Not a very good response for a 4-star hotel.

Clean tidy good location near the train station, but not close enough to hear the noise of the trains. Staff very efficient and friendly, no problems at all.

Excellent restaurant Stairs in and out of hotel means hauling luggage. A luggage ramp would be a worthy addition.

Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users

Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.