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Best Western PLUS Hotel Excelsior

Bahnhofstraße 35, 99084 Erfurt, Thuringia, Germany
+49 361 56 700

$86+

Overall guest ratings

8.0/10 Good
Based on 486 reviews

Review highlights

  • 8.7
  • 8.7
  • 5.8
  • 5.3

Nearby

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    About

    Home away from home, that's how our guests should guest feel, when they are staying at BEST WESTERN PLUS Hotel Excelsior. The BEST WESTERN PLUS Hotel Excelsior is a four-star hotel only a few steps away from the main station, the pedestrian area and the historical old town. Behind the youthfully styled facade of the hotel you will find 77 individual rooms including non-smoking rooms, junior suites and suites located on four floors. All the rooms are equipped with bath or shower, WC, beauty mirror, hairdryer, telephone, fax connection, color TV, pay-TV, radio and mini bar. Our restaurant Zum Buergerhof serves authentic Thuringian and international cuisine. Enjoy a refreshing visit to our fitness centre with sauna and a solarium. We feature two meeting rooms for up to 35 people. Both offer daylight, ventilation and black-out facilities. Equipment: overhead projector, screen, flip chart, video projector, slide projector, video recorder, television screen, CD player, video camera, lectern, ISDN connections and W-LAN. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Restaurant
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Concierge service
    • Laundry facilities
    • Spa
    • Bar/Lounge
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 486 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.9 "Good breakfast."
    • 7.4 "Internet works."
    • 6.0 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      6.9 "For only 69%, the noise level was all right."
      5.5 "Beds were acceptable for 55%."
    • 5.8 "Food is average."
    • 5.3 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.5 "Beds were acceptable for 55%."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.3 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.3 "Wellness & sports facilities were not very nice."
    • 3.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall Rating

    7.9 Good
    Based on 247 reviews
    • 8.9 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 6.9 "Internet is average."
    • 5.8 "Food is average."
    • 5.4 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
    • 4.4 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
      4.0 "60% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
    • 2.9 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall Rating

    8.4 Excellent
    Based on 38 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.7 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 7.7 "Good breakfast."
    • 6.2 "Average comfort."
    • 5.7 "Rooms are ok."

    Overall Rating

    7.6 Good
    Based on 82 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
    • 8.0 "Breakfast is good."
    • 6.0 "Average comfort."
      6.9 "For only 69%, the noise level was all right."
      6.6 "Only 66% said rooms were big enough."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.9 Good
    Based on 116 reviews
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
    • 7.7 "Good breakfast."
    • 6.0 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      5.3 "Beds were acceptable for 53%."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.3 "Beds were acceptable for 53%."
    • 5.4 "Food is average."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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