Overview

Best Western PLUS Hotel Excelsior

Bahnhofstraße 35, 99084 Erfurt, Thuringia, Germany
+49 361 56 700

$94+

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Rates

Overall guest ratings

8.0/10 Good
Based on 511 reviews
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Review highlights

  • 8.9
  • 8.7
  • 8.3
  • 5.3

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Home away from home, that's how our guests should guest feel, when they are staying at BEST WESTERN PLUS Hotel Excelsior. The BEST WESTERN PLUS Hotel Excelsior is a four-star hotel only a few steps away from the main station, the pedestrian area and the historical old town. Behind the youthfully styled facade of the hotel you will find 77 individual rooms including non-smoking rooms, junior suites and suites located on four floors. All the rooms are equipped with bath or shower, WC, beauty mirror, hairdryer, telephone, fax connection, color TV, pay-TV, radio and mini bar. Our restaurant Zum Buergerhof serves authentic Thuringian and international cuisine. Enjoy a refreshing visit to our fitness centre with sauna and a solarium. We feature two meeting rooms for up to 35 people. Both offer daylight, ventilation and black-out facilities. Equipment: overhead projector, screen, flip chart, video projector, slide projector, video recorder, television screen, CD player, video camera, lectern, ISDN connections and W-LAN. Enjoy your stay.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Business center
    • Concierge service
    • Laundry facilities
    • Spa
    • Bar/Lounge
    • Air-conditioned
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 511 reviews
    • 8.9 "Great service."
    • 8.7 "Location is great."
    • 8.3 "Breakfast is good."
    • 6.1 "Average cleanliness."
    • 6.1 "Rooms are ok."
    • 5.3 "Average amenities."
    • 3.1 "Horrible vibe."
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    Overall Rating

    8.0 Good
    Based on 275 reviews
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.2 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
      6.3 "Beds were acceptable for 63%."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.7 "Internet is average."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
    • 5.0 "Average amenities."
    • 3.0 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall Rating

    8.6 Excellent
    Based on 66 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 8.3 "Breakfast is good."
    • 6.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.5 "Average comfort."
    • 5.8 "Average amenities."
      6.3 "63% thought the building was acceptable."
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    Overall Rating

    7.1 Good
    Based on 86 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 6.1 "Average cleanliness."
    • 6.1 "Rooms are ok."
    • 5.9 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 5.0 "Average amenities."
    • 3.0 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall Rating

    7.8 Good
    Based on 81 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 8.4 "Breakfast is good."
    • 6.6 "Average comfort."
      6.9 "For only 69%, the noise level was all right."
    • 6.2 "Food is average."
    • 5.9 "Rooms are ok."
    • 5.7 "Average cleanliness."
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    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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