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This hotel has excellent facilities and is situated in very attractive grounds. As I was in a wheel-chair I was glad to have ramps and a lift available for entering and leaving the building.
Quiet and convenient to town centre
Very nice atmosphere. Great breakfast. I enjoyed a nice massage too
no air conditioning in the room. Very small pillow. I've found pretty unpolite the request to see the fridge to check it...after I've already payed the bill...
The location of the hotel is great. Encourages walking!
A nice hotel in a nice town. I wish I had had more time to enjoy the area. I didn't use the spa this time, but I will if I ever get back to that area. The lack of air conditioning is a problem. Because of the heat, I had to open windows, which then meant that I had to listen to everything going on outside. That, and the heat, cost me a few hours of sleep. Despite that, I think it is a nice hotel, just not in the Summer.
It was central location for the Wein Fest! The carpet in the room had some stains on the floor...but overall the room was very clean.
Very clean and good quality accommodation. Nice pool, etc.
breakfasts were very good; enjoyed the complimentary thermal baths they wanted to charge us the price of 8 euros per hour for Wi-Fi!
The room was large and comfortable, and the staff were extremely helpful. For the money, the bathing facilities could use a facelift. They were adequate, but not comparable to other hotels in this price range.
The room was great especially the A/C which is not generally available in hotels in the area
exellent atmosphere, charming,really nice cut room, outstanding kitchen, home feeling
restaurant staff and bathroom dated fixtures and fittings, poor breakfast and no help with luggage when leaving.
friendly staff, nice location, spacious & clean bathroom, pretty good breakfast with a wide variety of tea no A/C but only a small electrical fan in the room; bathroom could be brighter; shower doors could not be closed tightly enough
Pool, sauna, steam room, breakfast and location close to old town all excellent. Landau's excellent brew-pub with good value local food and a smoking room is less than 10 minutes on foot. Internet access very expensive via commercial HotSpot at €8/hr. in contradiction to Hotel Overview's: "The Parkhotel Landau welcomes you to enjoy its elegantly furnished, peaceful rooms with free wireless internet access". Parking also only free from 19:00 to 09:00. Restaurant very expensive for dinner compared to local alternatives.
The staff were very helpful, the room was comfortable and clean, breakfast was very good, free overnight parking, nice city.
Nice reception gives useful information, bathroom very good. Swimmingpool excellent (50m!). breakfast very OK. Currently there were construction works nearby (closing the windows did shut the noise out), this is a temporay problem.
The indoor connection to the swimming pools next door, free of charge for guests and the late opening hours of this pool. The location of the room, there are many rooms with an obstructed view of the roof of the hotel or additions of the hotel or where you've a terrible view on a parking lot and waste land. While on the other side (not for booking.com clients}, there are rooms overlooking a historical town, mountains, the park and the outdoor pool.
Very pleasant staff, all spoke English well. Had a mixup with the booking and the hotel comped us 2 free drinks at the bar for the inconvenience. Parking was a hastle during the Wurstmarket because the hotel is right in the center of the festival. Hotel access via car was blocked because of the festival. Would recommend other hotels outside of the main festival area.
Nothing The salinary is awful, the hotel is old one and the smell is bad.
The swimming pool complex, and the massage at the Spa. Breakfast was quite good, but dinner did not have a similar quality.
We are Canadians living in Europe (for 2 years now). We have done a lot of travelling and this hotel is the best by far that we have stayed at. Well done to the staff and thank you!! Not a thing.
The front steps literally open up right into the Winefest. Our room was surprisingly quiet with the festival going on. The door to the room seemed a bit flimsy/unsecure.
Nice staff No free wireless internet
This hotel is perfect for the Wine festival Werstmark. They also have a huge pool.
Closeness to the pool; the in-hotel massage- the dinners were absolutely outstanding.
Good breakfast Lack of easy access to gardens
Pleasent quiet location, friendly staff who directed us to excellent local Weinstube rebstockel pulsating with life just up the road when the inhouse restaurent looked underfilled!! Eat the specialities of the house and drink their white wine spritzer. It will not disapoint. Hate duvets and no separate top sheet on beds.
close to town centre The habitual noise at night. From wedding parties in the hotel and immediate nieghbours of the hotel and their parties
The overall appearance was very nice. The check-in time was 1200, the room was not ready until 1245. There was a terrible odor in the hallway. The picture on the net did not accurately reflect the room. Parking was very tight and hard to manuever and the signs indicating parking areas were insufficient.
Hotel was comfortable, well appointed. Food was excellent
Good breakfast but could be kept topped up better. Very good pool but a little on the cold side for non-Germans! Whilst the hotel was perfectly clean and tidy and the gardens very attractive, it lacked charm and atmosphere. It was not 'cosy'.
the staff were great and in a good location for evening walks.
Friendly and the room/bathroom was clean. Only the hot meal at the restaurant in the evening was the usual thing, with exception of the buffet and breakfast wich was great. see above
Central location for a fair price. Parking in the basement for a very reasonable price. Pleasant staff.
Reception staff were unhelpful with advice on car parking.
Very comfortable hotel, at the top end of 3 star. Good location, just outside the old town.
Accomodations were an excellent valueand the staff was very helpful in locating a good restaurant nearby. The location was near the marketplace, which was a bonus. Breakfast was quite good. Excellent shower! It would have been nice to have a fan since it was rather warm. The nearby outdoor theater and street traffic made it difficult to sleep until about 0300 when the traffic died down. For these reasons, I would not recommend this hotel to my friends during warm months.
The breakfast (buffet) well presented and good. Restaurant Service very friendly.
Nothing particular. The hotel was convenient and served its purpose of providing us with a bed for the two nights we stayed. Warm and comfortable. Good breakfast! I'm not sure we were given the superior room that we booked , but difficult to know without seing a standard room to compare, and frankly our room was perfectly acceptable and hardly expensive. Both my wife and I thought that it would have been nice to have tea/coffee making facilities in the room.
Everything! Excellent hotel, perfect location, clean, large rooms with great prices. N/A
Good location and very clean with good working bathroom.
NJice, clean hotel perfectly located near the old part of town. We visited during their wine festival and stepped out the front door into the activities.
The position and teh warmth in an unexpectedly cold snap. Reception staff at first very off hand
Staff was very helpful and friendly. Room was clean and neat. No A/C, but considering it's in Germany there really is no need for it; just open a window and it's fine.
not all the rooms are "Design" as portraied
siame viesbutyje apsistoju jau penkta karta ir visada zinau kad bus puikus aptarnavimas ir nekils jokiu nesusipratimu
The hotel Zollamt had a nice atmosphere all around, and the staff were all extremely friendly and accommodating. NO...
Hotel Zollamt is near the USA/USAF installations. Very clean nice place to stay. Close to the Kaiserslautern train station for weekend getaways. The morning breakfast service was excellent. The hotel staff were very pleasent and helpful.
This is a wonderful hotel. They were very helpful to me even before I arrived. They were the nicest people and had a wonderful breakfast that was included. I'd definitely stay there again and recommend this to everyone I know.
Serving the breakfast
superb personal service by the owner and his staff; tasteful decor; wonderful breakfast; restful rooms; cleanliness.
The staff were fantastic - helpful in every way. Hotel is in a quiet area but just a 20 minute stroll to the centre. Beautifully decorated public areas.
location and helpful staff no
The good breakfast, good bed, nice cocktail bar and free wi-fi. The rooms look out date
Great location, very nice place to stay. Great breakfast. Nice sauna. no
Front staff was really good. They are friendly. And accommodation was very good , the room has floor heating system, that is very good for relaxing. none.
The hotel is located right next to the very small city centre and a beautiful park. The view from our room was stunning and it was very quiet at night. We had a facial and that was just outstanding service and atmosphere! I can highly recommend the wellness section (beauty farm) on the 3rd floor of the hotel. Breakfast is nice and the terrace outside is beautiful. The shower curtain in the bathroom needed a change, it was very smelly and it was unpleasant to be in the bathroom. The rooms and the hotel need some renovation, but it's still a very nice hotel. The curtains in the bedroom were not dark at all, due to the incoming sun we'd wake up very early in the morning. The pool needs some cleaning, too. All in all, the wellness section in the basement is very nice though.
Because this hotel offered everythink what I expected - location nto so far from highway, but in very quiet and nice place, underground garage, excellent stuff, good food anr las but not least wellness facility like indoor pool and sauna. Sauna was cedlared to be for use from 6.30 a.m, but morning at 7.30 was not prepared ( heated).
Very friendly and helpful staff
Nice view of gardens
The pool and sauna were nice. On the second day we didn't receive the eggs we asked for but made due with other items. The server was giving eggs to everyone else and forgot about us.
We were there during the Wurstmarkt. We faced the park so it was very quiet. They don't have roladens, so expect morning sun to wake you. The room was large by European standards. We had amazing breakfast service - the maître d' somehow managed to make sure all guests always had everything they needed.
The location was beautiful as was the hotel (castle) which is nestled in a lovely village and surrounded by a vineyard. The staff were incredibly friendly too, nothing was too much trouble. Our room was spacious, clean and very comfortable and the food was delicious. We would highly recommend this hotel to anyone who is looking for a relaxing place to stay. We will definitely stay here again when we are next in Germany. N/A
Beautiful Castle in the middle of a vineyard. The hotel staff was great and the people of Edesheim are extremely kind and friendly!
We received an upgrade to the beautiful tower suite, which has a fantastic view over the region in all 4 directions. The entire castle is nicely decorated and is very quiet, in a marvellous region. We definitely come back!
very large room (suite) in the annex, with access to a large garden area. Quiet location in a busy village. Good location relative to the wine route. the garden directly outside the window was a jungle of creepers, not cut back for a year. Strange when the vineyard was so well kept.
It was so relaxing and we also found many restaurants nearby that were great...except hotel was still the best. Wine tasting galor within walking distance! They need to put more effort it the grounds upkeep!
The breakfast was excellent and the coffee superb! Our room, although not in the main "castle" was lovely and large. Signeage to find the hotel was difficult and only visible from one side of the road. The room could have done with an airconditioner. The room wasn't cleaned for 2 days!
We have been there before, beautiful hotel in the wine region. The venue is beautiful and attracks a lot of events. We couldn't access the premises before 18h and were advised to park outside. The kitchen was closed on Sunday without proper upfront notice. The menu was far from the normal standard. Check if there's anything special going on before you book, to prevent from a disappointment which should not be neccesary if the staff would address this properly.
Agreeable surroundings, interesting building. Nice room and breakfast Arrived at 9pm and restaurant was closed already. No lifts to 3rd floor
The heat was not working in our room, so it was cold, especially the floor... however, the blanket/comforters were amazingly warm so we dealt with it ... the hotel is so quaint and everything is lovely about staying there... it feels like an escape to an adorable cottage. needed heat in the room
The rooms were extremely clean and comfortable, they had modern facilities and the restaurant was fantastic! the stairwell on the third floor was a little difficult due to missing handrail
Large "american style" beds, each room had a balcony, great resteraunt, staff very friendly and helpful. Showers a bit small, but not unusual for Europe.
Great location Comfort Price
The location, the staff, being able to bring our dog with. The room was furnished with old U.S. Military furniture that was probably sold at a Defense Reutilization Management Office (DRMO) auction. The U.S. Air Force property lables were still inside the drawers.
Great hotel for kids, the breakfast is excellent, and the staff are friendly and helpful.
Not bad but a little bit expensive for such quality. Free parking. Need to be renovated.
everything was terrific nice people thanks
The breakfast buffet was very nice with a good selection of breads, fruits, cereals, eggs, drinks, etc. Good for families with children. Walk to hotel room was very far from parking and had to go up many steps in narrow places. Walkway to hotel room was smoke-filled and room was not smoke free. Not pleasant. Room was full of extra beds with rough bedding. Beds were far too soft to sleep comfortably - with absolutely no support. Room had extra furniture and refrigerators in it like it was a storage room of some sort. Internet Wi-Fi not available in room... only in hotel lobby. Compared to every other city/town in Germany I visited, the price was too high for room & service received.
Due to vehicle breakdown in Austria we were delayed for 24 hours but the hotel were happy to change our booking when I phoned them at 4:30pm on 21 August. Also when we finally arrived on 22 August, they were happy to provide hot meals in the restaurant even though it was only 15 minutes before it was due to close. I don't think an English 3 star hotel would have treated us so well. The only problem was being woken at 5:30am by a large transport jet landing at the nearby US airbase! However, there is not much the hotel can do about that!
very warm welcome at the breakfast table; ideal for passing through from austria to belgium. sat tv didn't work properly.
Great stopover stay , lovely old world architecture , warm family atmosphere , good value , highly recommended
The first impression wasn't great...but everything was excellent. It's a kind of place everybody want to be there. Lovely and cozy.... My husband and I stayed only one night there and we fell in love with the "Villa Delange." Someday I want to be there with my kids again. Karen and John (the owners) were very nice and kind and two lovely twin boys were so adorable. It was the best hotel in my life.
The family atmosphere in a small village
We found the hotel well beyond our expectations. The room we were given was charming and full of character.The owners were very friendly and work very hard to make sure your stay is as comfortable as possible.
Brilliant, a superb surprise, hotel was tucked away and tricky to find without sat-nav but great surroundings set in village location with choice of good restaurants. Staff friendly and helpful. We stayed one night as we were in transit but would have liked to have stayed longer.