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Although very close to the interstate this hotel was very quiet. (At least our room was) Everything was in working order. Beds were okay.It is close to many things. The bed next to the bathroom is too close to the wall. The frame was sticking out. Thankfully it was noticed before someone banged up against it.
Room was clean but small. Breakfast area very small. Crazy posted as you entered scared me to death. The rooms were to small
Location, clean, comfortable... Moldy bathroom door with terrible water stains, and the shower curtain didn't fit 1/4 water on floor after shower:( k
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Location Air conditioner was excessively noisy. Room did not smell fresh
Computer was broken and we were unable to check in. We spent over 40 min waiting and decided to go elsewhere.
The towels will like new and fluffy. Everything was great.
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The breakfast was really nice - many choices and everything well organized. Price was competitive for Casper, but would have preferred exact same room, but w/ 2 beds There was enough space in the room to have 2, but because I chose the 1 queen bed option (I think it was $20,00 less than the 2 bed option.), we just had 1 bd.
Clean room with laundry facilities in the motel. Mediocre breakfast choices.
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I go to Casper for business about once a month & I usually stay at one of the bigger chains - mostly for the points. But due to a convention, those were booked. my Mom & Dad tried the Comfort Inn the last time they were traveling through Wyo & said it was nice. I reluctantly booked it. My snobby attitude could not have been more wrong! It was nice, new & really comfortable! I slept like a baby!! Thanks!
Pool, balconys and breakfast. Nothing
Very clean, and multiple hottubs The bed was uncomfortable. Was sore for two day because bthe bed was way too soft. Other then that this hotel is awesome
Very nice resort-like accommodations! Better than expected... Very nice surprise to see multiple spas, each with decorative stone like privacy. The spas were great to relax out the tiredness of traveling. Excellent rooms. Very refreshing!
Great Character, convenient locations, comfortable rooms. The layout is really great, we had 2 first floor rooms next to each other and could meet on the pool side exit where there were tables for us to share and visit. Keurig in the rooms was a great.
The hotel really is amazing! The breakfast is the same everyday but it still has several items to choose from. My family loved the hot tub and pool areas and feeding the fish. We would stay here again and would recommend it to friends and family. The pull out sofa beds are literally wrapped in a huge piece of plastic-not a mattress cover-it was loud and made the bed hot. Also housekeeping did not give us more shampoo and conditioner after the first night-something little but something I expect.
We have stayed in Casper numerous times on our from Montana and this is the best hotel we have stayed in. The front desk staff were a little rude.
The breakfast and the service at breakfast.
The hotel was very clean and fresh, the staff was very friendly, the bed was comfortable and the shower was great! The only thing that needs some work is the breakfast food. The breakfast food could be better and another walfle maker would be great as the line was very long.
Anyone with small kids know the value of room to move in a hotel breakfast area. This place has it!
The hotel is for sure 'dated'. The room was in need of repairs. Vent in bathroom did not work and the heat made a very annoying noise when it kicked on. The pillows were just terrible. The breakfast buffet looked so bad we just went somewhere else to eat.
Price was the only redeeming quality about this hotel. It is an absolute dump. Online reviews about cleanliness were absolutely true. The hotel was dirty and dingy as were the rooms. The room needed a major dusting and the shower and tiles had mold. I would never return to this hotel in the future. IT IS NOT A 3 STAR by any stretch!
While the hotel is pretty outdated beds/bedding are comfortable. The whole place was pretty clean. Staff was very friendly. Fun pool/restaurant area. I'd stay here again for sure. Some of the card readers to get into the building were unreliable or very wobbly.
Quiet. Furnishings, carpet dingy. Breakfast dried out and not tasty.
Had a pool and clean Cold stupid cold in the hall
Close to everything. Cobwebs in the corner of the bathroom. No tub just a shower as well. Door to the bathroom look like a first grader cut the bottom off with a saw.
Nothing It just did not meet the Star Level of a 3! Maybe a 2...
Quality of bedding very cheap Small room Small tv Med clean I would consider this a 2 star Price was high for the room
The overall ambiance was very nice. The decor, lighting, and just general sense of calm was very nice. I was shocked that my '3 star' hotel had not been renovated in quite a long time leaving the carpet in my room stained and rather gross. The room was small as well. The breakfast buffet didn't have very many options for what I would expect as well.
The breakfast was outstanding! No..
Located right on the river
The hotel was in Casper. The staff, the temperature of the freezing swimming pool, our room keys not working and the generally the way the hotel operated.
Everything seemed fine and clean. The staff was very nice. very hard beds
The price was good The first room smelled like smoke. The second room they moved us to smelled like nasty chemicals. Not a great place to stay.
The room was clean and truly smoke free. I wish that they would have a better comforter set on the bed.
Lady that worked in kitchen was great!!
The staff The room was filthy (carpet was dirty, room was non smoking, but you could cut the smoke smell with a knife. Limited eating facilities in the are. Too many pets on premises. The walls between rooms were paper thin.
Friendly staff Dirty. Smelled like smoke
I felt for the money it work out for us very well. . The Breakfast was excellent with a lot of choices. it was clean and comfortable. I would stay there again. The location and the parking
Great front desk help along with great advice on where to get a good beer and burger. Thinner walls allowed a little noise but for great price rooms were clean and decent.
My room was clean, comfortable, and very attractive. Loved the shower! It was so great after a day of traveling! The staff was nice, parking was good. Beds were excellent! We did not do breakfast at the hotel. I would have preferred a contental breakfast, but there was only a bistro in the lobby....to purchase breakfast.
Clean, friendly, comfortable and a reasonable value for your money. The Bistro / Bar was only OK stocked and the staff was limited somewhat in what they could prepare for your "after a hard days travel cocktail". Again, nothing that would send you away screaming. While the new Denny's was open next door for a real meal it would have been nice to have had something available in the morning complimentary. Nothing big just the usual fare you find in other establishments of the same caliber.
We arrived late so the young lady was a little unfriendly but the rooms were great.
It was clean with lots of extras-teas and hot chocolate, four bath towels without having to ask, a lovely seating area in the lobby, and a great breakfast!
Large room, friendly staff, and good breakfast.
The breakfasts were amazing and there were a lot of amenities: free wifi, free bottled water, and a free snack bag. The breakfasts changed everyday and were very great. They had a wide variety of food. I would rate this hotel much higher. The carpet was wild colors, but that is very small.
room was very nice, clean, and staff was good. Excellent breakfast. Our room was right above the entrance and I could hear people coming in during the late evening. The room was a handicap room and needed shower chair.
The complimentary hot breakfast was really good. A great selection and the quality was terrific. Not a thing. I highly recommend this hotel!
The breakfast was the best ever and they even cooked bacon just because our daughter asked for it, extremely nice front desk help. We will stay her again The pull out couch bed was extremely thin and uncomfortable. They need to replace the mattresses as our daughter found it impossible to sleep.
Rooms were clean and priced right No complaints, considering the price.
Staff was friendly and efficient Hotel is busy due to oilfield crews. Normal noise, disruptions and behavior accompany these types of people. Room smelled of smoke. Price was very high due to the influx of oilfield workers and the ability of the hotels to charge much higher rates. Best advice that I can give is to keep driving and avoid these areas below Buffalo, Wyoming past Wheatland, Wyoming or prepare to pay twice as much for a fair to mediocre hotel room. If you absolutely HAVE to get stuck there, you had better book early or you may find yourself sleeping in your car!
Clean and comfortable No shampoo,1 washcloth for 2 people. Was told that the only way the prices could be kept low was ro charge guests for wi-fi and if I wanted it free I should have stayed at the Hilton.
I did like anything it smelt like melee in the room and rotten Eggs and there was mold stains in the room it was horrible
Location No breakfast bar
Not a thing Key cards did not work. I had to go back to the desk three times. They tried to overcharge me by $35. The room was gross. The bathroom was even more disgusting. There was a TV from the 1980s. In fact everything was way out of date. In a scummy location. Grossed out never coming back.
Location and price Old and run down. Smelled bad
The pictures online are not what the hotel was. I guess they are remodeling so they used pictures of the new parts of the hotel but said nothing about the remodel on the website. Our room looked like it was out of the seventies and it smelled like that too. The spa was closed the entire time we were there and the pool was freezing cold. The receptionist was rude. And I figured being such a nice hotel there would have been continental breakfast. I should have read the reviews.
I didn't Like it !! The roads were closed due to weather so I could not get there and I could not cancel my room and get a refund
This hotel is fully up to HI Express standards that are excellent. Convenient to a wide variety of restaurants, and other services. Everything worked perfectly.
Beds are super comfortable!
I did not know what to expect when I booked my reservation includung air fare and hotel, other than I had often stayed at Holiday Inn Express facilites in other cities and had, for the most part, been satisfied. But this location is a jewel. It is nearly new, in a very convenient location near the main highways, as well as with easy access to the city of Casper. It is a great hotel and would be perfect for all travelers! I'd definetly return.
The staff that I talked to on the phone about my pills was very helpful in trying to track down my pills and I am very grateful. I left two weeks of medicine in packs, unfortunately, I didn't realize it until 2 days later but there was no record of anyone finding them. There were no drugs that most drugies use mostly diabetic, blood pressure, & colesteral.
We went to casper to shop but didn't have any money left in the checking acct. after the holiday express double charged our credit card!! When we talked to the clerk she just said I can't do anything about it you'll have to call back monday. I told her we needed the money so we could go shopping as that is we were in casper for. She didn't even apologize or try to appease us in any way. We called back monday only to have the general manager, X tell us that we should contact our bank and that we just didn't understand how debit cards worked! She continued to try to say it was just the way debit cards worked. I have never had such a bad experience with a hotel EVER!! I still haven't been credited for the two extra charges! DON'T GO!!!! \n \n
The shower was great and the bed real comfy It was loud. I could hear people loudly talking outside and was worried something would happen to my car. People were yelling in the hall and pounding on doors.
Friendly staff. Good breakfast selection. Alarm click provided. Not enough towels,wash cloths, complementary shampoo or plug ins
This Hotel offered value for money on our way to Yellowstone NP. It was clean, comfortable,and had everything you might need like a fridge and decent TV. The bed was comfortable too!
Comfortable bed, good wifi, clean room, great value and quick check-in. Everything was fine for the price.