Pros (+) Good waffles. Clean sheets. Attentive housekeeping.
Cons (-) Front desk staff was not at desk and had to be called several times. No cookies in the afternoon as promised all three days. Undercooked bacon.
2 stars
Comfort Suites Fairview Heights
137 Ludwig Drive, Fairview Heights, IL 62208, United States
Fairview Heights, IL
See location+1 618 394 0202Photos of Comfort Suites Fairview Heights
Overview
Get more of the space you need to spread out, relax or work at the Comfort Suites hotel in Fairview Heights, IL. Situated in the heart of Southern Illinois, and just a short drive from St. Louis, our smoke-free hotel puts you close to where your business travel sends you. We offer free WiFi, free hot breakfast, a fitness center and indoor pool. You will look forward to spending time in your spacious guest suite, too. Each is equipped with a refrigerator, microwave, TV, coffee maker, convenient AC and USB outlets and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pets are Allowed.
Latest deals for Comfort Suites Fairview Heights
Amenities at Comfort Suites Fairview Heights
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Pay-per-view channels
- DVD player
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Bathroom
- Spa bath
- Hairdryer
- Shower
Services and conveniences
- Business center
- Safety deposit box
- 24hr front desk
Laundry
- Laundry facilities
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Workspace
- Desk
General
- Telephone
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites Fairview Heights
5.3
Fair
317 verified ratings
Wonderful
79
Very good
31
Good
26
Okay
28
Fair
31
Mediocre
23
Poor
99
Summary of reviews
Guests say
Guests appreciated the location and some aspects of the staff's friendliness, but many expressed dissatisfaction with the cleanliness of the rooms and facilities, as well as the service provided. Issues like unclean bathrooms, poor breakfast quality, and unhelpful staff were frequently mentioned, leading to an overall negative experience for several visitors.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.1 out of 10
199 reviews
4.6 out of 10
95 reviews
5.6 out of 10
2 reviews
5.8 out of 10
3 reviews
All reviews
Pros (+) Employees were friendly and helpful. Keep going.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a complimentary breakfast, a fitness center, and a heated indoor pool with hot tub and pool towels.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
When is the best time to visit the hotel?
The high season is in September, offering a great time to enjoy the hotel's amenities and nearby attractions.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are comfortable, providing a good night's sleep.
What can guests expect from the hotel's customer service?
Guests have praised the friendly and accommodating staff, ensuring a pleasant and welcoming stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Inspection
Some guests reported cleanliness issues, so it may be beneficial to request a room inspection upon check-in to ensure everything is in order.
Verify Room Type
Double-check that the room you reserved matches the one you are given at check-in, as some guests mentioned receiving a different room than the one they booked.
Check Elevator Status
Prior to booking, inquire about the status of the elevator, as a few guests experienced issues with it during their stay.
Confirm Air Conditioning
Ensure that the air conditioning in your room is functioning properly, as a few guests encountered issues with it during their stay.
Inquire About Breakfast Selection
If breakfast variety is important to you, consider inquiring about the selection beforehand, as some guests found the options limited.
Check for Bedbugs
Although mentioned by only a few guests, it may be wise to conduct a thorough check for bedbugs upon arrival.
Verify Pool Condition
If the pool is an important amenity for your stay, consider confirming its condition before booking, as some guests reported issues with the pool room being hot and steamy.
Coordinate Early Check-In
If arriving early, it might be helpful to coordinate an early check-in to avoid any inconvenience, as some guests mentioned issues with room readiness.
Address Maintenance Concerns
If you encounter any maintenance issues during your stay, promptly notify the staff, as some guests experienced problems with broken amenities and cleanliness.
Consider Alternative Dining
If you prefer a wider breakfast selection, consider exploring nearby dining options, as some guests found the breakfast options limited.
Location
137 Ludwig Drive, Fairview Heights, IL 62208
What's nearby
- St. Claire Square Mall0.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Fairview Heights
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $85 |
Average price (weekend night) | $147 |
When to book a room at Comfort Suites Fairview Heights
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Comfort Suites Fairview Heights
FAQs when booking at Comfort Suites Fairview Heights
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Fairview HeightsGood to know
Value for money | 6.6 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Belleville |
Distance to airport | 10.4 mi |