Pros (+) The location is quite near the airport and it is low cost. Breakfast was fine.
Cons (-) The condition of the hotel needs more than just a coat of paint.
2 stars
Ramada by Wyndham Cleveland Airport West
22115 Brookpark Road, Fairview Park, OH 44126, United States
Fairview Park, OH
See location+1 440 734 4500Photos of Ramada by Wyndham Cleveland Airport West
Overview
Refresh at this Ramada Cleveland Airport West hotel conveniently located near Cleveland Hopkins International Airport, Cleveland Browns Stadium, downtown Cleveland, and the Rock and Roll Hall of Fame. After an exciting day, relax at this hotel with complimentary wireless Internet access, complimentary breakfast, airport shuttle, ample parking, fitness center, laundry and dry cleaning services, and business center with fax and copy services. Guest room amenities include coffee-maker, hairdryer and complimentary newspaper. Suites and smoke-free rooms are also available. There is no charge for children 17 and under with an adult. Pets are welcome at this hotel.
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Amenities at Ramada by Wyndham Cleveland Airport West
- Fitness center
- Restaurant
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Restaurant
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
General
- Family rooms
- Seating area
- Soundproofing
- Telephone
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- TV
Bedroom
- Alarm clock
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Ramada by Wyndham Cleveland Airport West
5.1
Fair
992 verified ratings
Wonderful
125
Very good
87
Good
104
Okay
98
Fair
119
Mediocre
77
Poor
382
Summary of reviews
Guests say
Guests consistently reported issues with cleanliness, mentioning stained linens, dirty rooms, and overall filthiness. Service complaints included unhelpful staff and a lack of promised amenities like breakfast. However, many appreciated the hotel's convenient location near the airport and the friendly staff in some instances.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
5.6 out of 10
667 reviews
4.1 out of 10
185 reviews
5.9 out of 10
20 reviews
3.6 out of 10
9 reviews
All reviews
Pros (+) It was easy to get to the airport quickly. It served it's purpose.
Cons (-) It's old, a little run down. The parking lot wasn't cleared of snow, lots of ice and partially cleared spaces. Ramada used to be synonymous with Marriot. Not tthis one!
Pros (+) Night staff on 08-18-2016
Cons (-) Floors creaking, could hear every step taken above our room. Bar ceowd until 1:30am, Dirty. Paint fumes, Smoke smell. We had to change rooms 2 times.
Pros (+) Nice staff who do the best to deal with this poorly appointed facility
Cons (-) Too many issues to detai. l I took pictures to send to CEO. Please note I very seldom leave a negative review for any thing. But for $80 this hotel deserved being called out for the mutiple issues. Simply shocked.
Cons (-) DO NOT STAY HERE!!! Walked into the room and there was a terrible smell! The room had not been swept, the sink was filthy, the shower had hair in it and the curtain was covered in mold, pulled the covers back on the bed and there was hair in the bed! Walked back to the lobby ten minutes after checking in and they refused to give me my money back!
Pros (+) Rooms were clean and the bed was comfy, close to the airport but pretty far from downtown. Good enough for the price
Cons (-) No indoor pool and staff at the front desk wasn't very friendly or attentive.
Pros (+) Shuttle service
Cons (-) Very shabby,and in need of repair and upgrade. No elevator for second floor guests, which was VERY hard for an older guest with luggage. I would not recommend staying here.
Pros (+) The girls at the front desk were nice.
Cons (-) When we arrived, the room wasn't clean, then when it was there was clothes left hanging in bathroom that wasn't ours & said something to girl she apologized, but not once did the manager contact me or anything. Also, asked for an extra pillow & she said we will send one up & never got it. Back in the day, Ramada was a high quality hotel & now it's no where close to that.
Pros (+) Nothing
Cons (-) Horrible place to stay. Fitness center with equipment that did not work. Room with missing shower head and had to use another room to take a shower. Rude front desk staff. Very unprofessional appearance. Stay AWAY from this place. Would give it a 0 star if I could
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast included service?
The breakfast included service offers a variety of options, including small muffins, bagels, and orange juice. However, some guests have mentioned that the breakfast may not meet their expectations.
Are the hotel's beds comfortable?
Yes, the hotel's beds are very comfortable, as mentioned by several guests in their reviews.
Is the hotel currently undergoing any renovations?
Yes, the hotel is currently under construction, but guests have mentioned that the completed areas are beautiful. However, some guests have experienced inconveniences due to the ongoing renovations.
What are the parking options available at the hotel?
The hotel offers parking facilities, including long-term parking for an additional charge, and a shuttle service for transportation to the airport. However, some guests have experienced issues with the hotel's van service and parking arrangements.
How is the cleanliness of the hotel?
The hotel is generally very clean, and guests have appreciated the cleanliness of the rooms and amenities. However, some guests have reported specific cleanliness issues, such as dirty floors, towels, and rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Renovations
Some guests reported that the hotel is currently undergoing renovations, so it may be beneficial to inquire about the status of room renovations before booking.
Verify Breakfast Availability
Several guests mentioned issues with the breakfast, such as limited options and unmet expectations. It's advisable to confirm the current breakfast offerings with the hotel before your stay.
Check for Smoking Odors
A few guests noted persistent smoke smells in non-smoking rooms. It's recommended to request a room away from smoking areas and to confirm the room's odor upon check-in.
Inquire About Airport Shuttle Fees
Despite the mention of an airport shuttle, guests were surprised by additional charges. It's wise to clarify any shuttle fees in advance to avoid unexpected expenses.
Confirm Room Cleanliness
Some guests encountered cleanliness issues, including dirty floors and uncleaned rooms. It's advisable to inspect the room upon arrival and promptly report any concerns to the staff.
Assess Customer Service
Several guests expressed dissatisfaction with the customer service, citing issues with communication and professionalism. Prioritize clear communication and confirmations with the staff for a smoother experience.
Consider Nearby Attractions
The hotel's proximity to attractions like NASA Glenn Research Center and Westgate Mall was appreciated by guests. Take advantage of these nearby places for added convenience during your stay.
Pet-Friendly Policy
The hotel allows pets with possible charges, as mentioned in the amenities. If traveling with pets, it's recommended to inquire about the specific pet policy and associated fees in advance.
Check for High-Touch Surface Disinfection
While the hotel's enhanced cleaning measures were noted, some guests reported concerns about high-touch surface disinfection. It's advisable to carry personal disinfecting wipes for added peace of mind.
Verify Room Status
As some guests encountered rooms that were not fully renovated or properly cleaned, it's advisable to confirm the status of the assigned room and request an alternative if necessary.
Location
22115 Brookpark Road, Fairview Park, OH 44126
What's nearby
- NASA Glenn Research Center0.6 mi
- Westgate Mall2.8 mi
- Westgate2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ramada by Wyndham Cleveland Airport West
Low season | November |
|---|---|
High season | April |
Average price (weeknight) | $78 |
Average price (weekend night) | $77 |
When to book a room at Ramada by Wyndham Cleveland Airport West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Fairview ParkGood to know
Value for money | 6.4 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Cleveland Hopkins Intl |
Distance to airport | 1.1 mi |
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