Fajardo Hotels

Let's start from the beginning: the view from this hotel is amazing. But, that's it. The hotel decor is very outdated (I've visited this hotel many times and it's looking old and decayed). The location is very far from anything else, so you need a car to move around. The food is average and VERY expensive. Also, don't expect local food inside the hotel. Your best bet is going out to local restaurants and kiosks. There's not much to do after sunset. Palomino Island is nice to visit and the ferry trip (free to guests) is not long. But the ferry runs from 9am until 3pm (to the island) and the hotel doesn't have a beach. Didn't try the pool because it's usually very crowded. You have to pay extra for the water park. The service everywhere in the hotel is very slow (check-in, at the restaurants, etc). At least everyone was very friendly and helpful. Overall, it's ok, but not worth the money you pay. FYI: we saw a huge cockroach at the restaurant near the lobby (by the bar area). Gross.

Get a snack and take the shuttle bus, the resort is an hour away from the airport. The rooms are nice, a little outdated, but clean and the bed is comfortable. The whole resort is remarkably clean for its size but the service is lacking. Very few friendly servers at the pools, restaurants, and bars. I often felt I rushed or was a bother. The restaurant prices are high for average quality. The best part of the trip was the chartered boat to go snorkeling for the day. Our captain, Roberto, was super friendly and knowledgeable. Wish we met him on our first day instead of our last day. This is a great place to get away but not if you want to see PR as you will definitely have to rent a car if you want to venture outside of the resort. 

Beach

the view of the ocean from the room, the food in all the restaurants was excellent , felt very welcomed . everyone was very happy to please us.

I was sorry they closed the casino. And I would like for them to have parties and band for the guests.

The studio apartment was in excellent conditions. The view the staff. I dont have anything negative to say I will be visiting again next month.

Clean and comfortable.

Surrounded by less desirable area. Hotel itself seemed quite safe and well maintained.

On site free parking. Very good breakfast in on-site restaurant.

it is built on a hill, very interesting

the TV is too small

If you really need to stay in Fajardo, this inn is a good choice for you. Why don't you live in San Juan? It's just half hour drive.

The staff is very friendly and accommodating.

Our first room smelled strongly of mold, had a noisy bathroom fan that had to be on to have light, a shower with absolutely no water pressure (because I think the water was going into the wall, hence the mold) and an air conditioner that wouldn't cycle so we had to just turn it off for the room to warm above 65 degrees. After discussing with the front desk, they moved us to a room in a better location that didn't smell of mold, had decent water pressure in the shower, but it's air conditioner had the same issue. The room didn't feel clean but we made the most of it because we had to. The property's foliage is all old and sparse, just sort of pathetic. We were at this property in 2011 and thought highly of that experience. It's gone downhill. I've heard that if you have "red level" that it's a different experience. We didn't have that opportunity because we purchased last minute through kayak.

The view.

Road to the hotel is the pits. Road is not paved, full of big holes. Room is poorly lit with only on small wattage bulb in the middle of a 10 ft ceiling. Stairway is not lit....dangerous at night.

The view is great, but the place is overpriced. Having lived off the grid in Hawaii I am well aware of off grid living. Living off grid does not have to mean Spartan living. The owner needs to upgrade his electrical generation system if this is the best he can provide. At the prices he charges, he should be able to do that in a hurry

Great view.

No hot water in the showers, uncomfortable bed. Pool is drained and unusable.

Great staff, free continental breakfast, and right on the beach. The rooms aren't fancy, but it's great for the price.

This hotel was wonderful. The staff was friendly and helpful, the breakfast was plentiful and delicious, and the proximity to the ocean was perfect.

If anything, it would have been nice to have a small mini-fridge to keep drinks and leftovers. It was hard to find places to get bottles or cans of soda/water/gatorade etc. after the office closed.

The hotel is beautiful and the rooms are spacious, clean and comfortable. The estate is gorgeous and includes beautiful pools and a fantastic 2 mile beach. The service at the pool was a bit slow and needs to be improved. The room service menu was somewhat limited and should include a few more options. However, overall this is a place I'd visit again.

We enjoyed 5 nights in this lovely hotel. Everything that you read about the prices is true. The food is very expensive and not really exceptional, but good. The grounds are beautiful and well maintained. The beach is really private and great for long walks. The staff is friendly and helpful. It is really secluded, so having a car is helpful.