Pros: We loved the beach view from our balcony, atmosphere and beautiful location of the hotel. The breakfast each morning was delicious and abundant. It was easy to take a beach stroll, and the hotel desk staff provided us with a map and information as to where to go, depending on what kind of beach area we wanted. The beach directly in front of the hotel is surfer friendly and decent for a stroll, but not for swimmers, at least during the red-flag conditions at our time there. Walking westward on the beach however, provides great views, some more shallow and calm wading areas, and even some coral and sea life sightings! We would definitely stay again - it is an affordable place to stay that is located a reasonable distance from El Yunque Rainforest, San Juan sights, and the ferry to Culebra island for a day trip.
Cons: The neighborhood was not the classiest, but we felt safe enough to walk the beach at night. We appreciated the gated parking and locked entry to the hotel as an extra assurance.
Pros: Multitude of activities.Staff very friendly and willing to take care of your needs. Great beach and amazing infinity pool.
Cons: Distance to walk to and from different places.
Pros: Gorgeous location with private island and water park access.
Cons: Since its connected to the conquistador hotel there is not much to do on the casitas side. Meaning long walk every time you want to experience some of the conquistadors amenities.
Pros: The private island was great
Cons: The cost is not worth it. For the price paid, many things did not meet expectations.
Pros: Las Casitas area was relatively new and very well maintained and very pretty!
Cons: Food prices were pretty high--like higher than Manhattan pricing for some items, which I found to be a bit exploitative.
Pros: Classy, well maintained.
Cons: Too many kids and the air conditioner vent put cold air right onto the bed. We got the room very cold all day and shut the a/c off at night. It got a bit stuffy but was better than being awake cold all night. Staff said all casitas are set up the same.
Pros: Staff was amazing and very flexible.
Pros: Full of fun. You can just spend your time is this resort.
Cons: Bed could be bigger.
Pros: Great experience. Loved every second of it. More of a relaxed style 4 star place, which is great for a laid back Caribbean vacation. Not a ritzy five star stiff hotel, where we'd need to dress up to go the pool.
Pros: The service is fabulous and Thierry private island is amazing
Pros: Facilities, lobby, and staff
Cons: Check in Registration take more time than expected (about 20 mins), the Tv was out of service due to No Signal alarm, the ice machine was a little bit far and the room service for ice take about 25 mins.
Pros: The location is amazing. My room was spacious, clean and comfortable. My view was nothing short of spectacular. I loved the private balcony. The in-room coffee was delicious. The food I ordered from room service was consistently outstanding.
Cons: Most of the staff were very friendly  from room service). However, some were less friendly and seemed bothered to have to help me. I think staff morale needs a boost.
Pros: They have a private island beach I was unable to use because their check in is at 4pm and the last ferry that goes to the island is at 4pm. I was supposed to be there only one day, but checked out immediately after I realized that the infinity pool is not at this location.
Cons: False advertisement. Horrible experience and they won't refund me my money even though I did not stay there. Horrible experience and every travel website will know of my experience.
Pros: Great service!!!! Everyone went out of their way to help! I went with my husband and loved it so much, that I am already searching for another booking with the entire family SOON!!!!
Pros: The views no matter were you were within the real state. Room was excellent. Palomino Island was outstanding, beautiful and majestic. Jet ski and horseback riding a great amenities during the stay.
Cons: Parking is a nightmare for visitors driving there on their own. Parking lighting may be even considered dangerous for first timers. Reported an incident at the front desk and told me that the concierge would take care of it in the morning, not even a call. Three days later I reminded them about the issue and nothing. At check out, I reminded them for the third time and the lady took care of it in seconds. Service is a 3/5.
Pros: Definitely need some updates.
Cons: Palomino island is very nice
Cons: Dated palomino beach area.
Mildew smell in elevator
Pros: The location was great, the views were great and palomino island was pretty cool.
Cons: everything was overpriced and low quality. Let me clairfy:
1. Ate at two of the resort restaurants and paid 200 bucks for frozen fish while we were right on the Caribbean.
2. The resort itself was not well maintained (closed/vacant buildings, closed/vacant pathways, aging ferries etc.)
3. The "convenience" store which sold various groceries was comically overpriced. 25 bucks for a bottle of 5 dollar yellowtail, come on. I ended up driving 5 minutes to the local CVS and spending 5 bucks on a six pack.
4. Valet took at least 30 minutes to get your car.
5. Weird credit card/prepaid room charge of 100 dollars/night that we probably wouldn't have spent had we not had the money prepaid.
6. Drinks were weak and expensive
7. Staff was marginal at best w/ the exception of the bell boys.
8. Coqui water park is 20 bucks/person for 2-3 water slides
9. The only reason to stay on the resort is because it was so difficult to get off the resort. (from our room we had to get on the fenicular (sp?), walk a mile, get on an elevator, and walk another mile, then wait for 30 min for the valet to maybe get our car.
10. The fenicular (sp?) had a security guard inside whose presence was unnecessary. Being situated in the middle of the track, half the time we had to get on going in the wrong direction to go to where we wanted AND there was no way to just walk/take the stairs from the marina to the main resort area that we could find.
11. Free hotel wifi was nonfunctional.
The list goes on, but to summarize, overall the resort had a thin veneer of luxury which was quickly unmasked by simply walking through the campus. I will not recommend anybody stays here longer than the day that is required to check out palomino and palominito islands and furthermore believe that this should be demoted to a 2 or 3 star resort as it doesn't come close to any 4 star resorts I have been to in the world.
Pros: El parque acuático para los ninos fabuloso y yo lo disfrute también la excursión a Palominito en Jet sky fabuloso
Pros: Palomino island, water park, pools
Cons: Many hidden fees including $22 to park daily, $37 miscellaneous resort fee (not disclosed upfront), limited foods options especially with kids
Pros: Our family of six stayed comfortably in their room. Close to the Bio bay and el Yunque rainforest. Staff was extremely helpful with all our needs. The pool area looked awesome, but our time didn't allow us to swim at the sweet pool. Great stay for us on the east side of the island.
Cons: Room is nice and staff is welcoming.The view from the hotel is good
Pros: the staff was super helpful and knowledgable in suggesting places to eat and things to do.
Cons: everything was dated. the comforters and bed sheets were really old. although i bet they were clean, they felt dirty. we did not feel comfortable sleeping.
Pros: Staff was very friendly and helpful. Facilities were extremely clean and we felt secure.
Pros: The staff was very helpful and courteous which was nice since we checked in around midnight after the bio bay kayak tour. It's a good location to the bio bay and ferry to Culebra/Vieques which is why I picked it.
Cons: Floors in the room were clean but had this slick residue on them which made it sticky under bare feet. The bed was decent but only came with a sheet and the bed cover (no duvet or blanket underneath).
Pros: Nice pool good food great staff
Pros: pool was great, room was well appointed, in house restaurants had good food
Cons: pool wristbands, not enough pillows
Pros: beautiful pools
Cons: the internet was not available in the room, only in the lobby area
Pros: We were so happy here. It was exactly what we needed after a long couple of days driving around the island. It is peaceful and safe, and you can hear the sounds of the jungle all around you. Everyone there was so friendly, down to the dogs.
Cons: Breakfast was barely a snack! It was more of a social event than an actual meal, so I wish we had been fed properly since we expected not to have to buy that meal.
Pros: Fantastic location in the forest with incredible views; extremely helpful owner (we had some special needs because of our schedule, and the owner did everything to help us, our big thanks to him).
Ceiba Country Inn is a great choice for a stay in Ceiba. Guests can take a dip in the outdoor pool, and free perks include self parking and continental breakfast daily between 8 AM and 9 AM.
Rainforest & Ocean View Inn at Carabali puts you within a 10-minute drive of Luquillo Beach and offers an airport shuttle (available on request) for USD 29.00 per person. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Cava del Terroir, which serves Mediterranean cuisine and is open for dinner. Rooms feature bonuses like sofa beds and microwaves, along with minibars and down comforters.
We had a great time at Moonlight Bay Hostel. It was clean, the mattresses were comfortable and we slept well each night. It was a great place to stay, especially for the price and we'll be definitely be back.
Pros: The location was excellent. It was a few steps from the ferry to Culebra and Vieques. The rooftop patio was also great to hang out on.
I would only recommend this hostel to people who want to go to Culebra or Vieques in the morning. Otherwise don't go. It's unclean, unfriendly and unhelpful. The most helpful person we met at the hostel doesn't even work there.
Pros: The location to the Fajardo Ferry which goes to Culebra and Vieques.
Cons: The weird staff, lack of anything to eat in the area.
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