Hotels near San Juan Isla Grande airport

Hotels near San Juan Isla Grande airport

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Isla Grande (SIG) - San Juan, Puerto Rico
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Best hotels near San Juan Isla Grande airport

Cleanliness
9.9
Comfort
9.6
Location
9.9
Services
9.6
Staff
9.9
Overall 9.7 Excellent
Based on 97 reviews
Cleanliness
9.9
Comfort
9.6
Location
9.9
Services
9.6
Staff
9.9

Excellent 10.0
Pros: Beautiful breakfast every single morning! always delicious and always a different menu. Fabulous location in Old San Juan, where everything is close enough to walk.
Cons: There was nothing to dislike!
Excellent 10.0
Pros: The breakfast is amazing and the staff are very nice.
Excellent 8.0
Pros: Location in old town was wonderful and, for the most part, quiet (there's a bar/restaurant around the corner. If you have a room that faces the street it would be noisy). It's away from the more touristy and cruise ship areas down the hill. Beautiful traditional courtyard. Great breakfasts, good coffee, cold water and ice, and gracious hosts who made helpful suggestions. Like the fact that they are really trying to be carbon neutral. Plugs and USB ports right next to the bed. Oreo the dog is a cutie.
Cons: Our room was very small and didn't have a window. Don't like lack of fresh air, so we left our door open when we were there (if goes out to a gated breezeway). No place to sit other than the bed or a bench next to the armoire. You could sit out in the courtyard, but there wasn't much of a breeze. They offered to change our room for one with a window for the second night, but since we were only there 2 nights we just stayed.
Excellent 10.0
Pros: Hosts were kind and attentive and helped with recommendations on restaurants and helped with transportation to the airport- food was amazing
Cons: They are very green- which is good - we would have liked a tv Travertine floors in bathroom were beautiful- but very slippery if your feet were wet
Excellent 10.0
Pros: The property was beautiful and in a great location. The owners and staff could not be more friendly. The breakfast was amazing as well.
Excellent 10.0
Pros: Eddie and Tisha are exceptional hosts. Their “home” is very authentic Old Town San Juan and we could walk to the attractions we wanted to see. They arranged a driver to meet us at the airport and take us to Casa Sol. Our room had comfortable beds and pillows. We started our day with a delicious fresh cooked breakfast and we were able to chat with other guests in the courtyard. Highly recommend Casa Sol for relaxation and sightseeing.
Casa Sol Bed and Breakfast - San Juan
Rated #1
9.7
Excellent 9.7
Based on 97 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.5
Location
9.5
Services
9.4
Staff
9.4
Overall 9.3 Excellent
Based on 589 reviews
Cleanliness
9.5
Comfort
9.5
Location
9.5
Services
9.4
Staff
9.4

Excellent 10.0
Pros: Service
Cons: No
Excellent 10.0
Pros: Friendly helpful staff everywhere. Great attention to detail and everyone goes above and beyond. Clean beautiful building. Pools, bars, restaurants were all amazing. We didn’t have a negative experience once while we were here
Cons: Nothing
Excellent 8.0
Pros: Very clean and very helpful staff. Also loved the private beach with great staff.
Cons: A bit crowded on the weekend and in a very touristy neighborhood, but that's in exchange for a good location by the beach...worth it!
Excellent 10.0
Cons: Housekeeping
Excellent 10.0
Pros: Room was beautiful. Large suite, ocean front with 2 balconies.
Cons: They add a $103 hotel service charge on for each day. This is incredibly high. They say it is for water bottles, housekeeping etc.
Excellent 10.0
Pros: The staff was friendly, attentive and overly accommodating. Best hotel experience in all my years of travel. The amenities at this hotel are second to none, absolutely the best of the best.
Excellent 10.0
Pros: My whole family loved the customer service it's excellent. Food in the hotel is little pricey but you get queen treated. The door man was always there for any questions. It was perfect!!!
Excellent 8.0
Cons: No services at the hotel, no food. Very dificult to find a staff.
Excellent 10.0
Pros: Everything
Cons: Only one small issue is the window in my room didn't open. It was only 1 out of 4 so it wasn't a big deal. 1 plate of pancakes cost $15. Food is good, but over priced.
Excellent 10.0
Pros: They make you feel special.
Excellent 10.0
Pros: This hotel was beyond amazing. My only regret is that we only did one day. The room was palatial. PHENOMENAL ROOM.
Cons: The fee at the end for resort tax. It seemed like a hidden fee.
Excellent 10.0
Pros: The service was absolutely was incredible from when you meet the bellman offering wayer, why you wait or water in the car when you leave send Hotel Employee to gind y o u something, need anything they provide it..wow on eye opener on customer se
Cons: No,
Condado Vanderbilt Hotel - San Juan
Rated #2
9.3
Excellent 9.3
Based on 589 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.2
Staff
9.3
Overall 9.1 Excellent
Based on 587 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.2
Staff
9.3

Excellent 10.0
Pros: Great location, even better staff, you are able to use the amenities of their sister hotel the Marriott resort and casino which is even more gorgeous. AC Marriott was just refinished and updated so it was beautiful inside.
Cons: None
Excellent 8.0
Pros: I liked the penthouse, and the room
Cons: How we have to pay for parking on top of the fee
Excellent 8.0
Pros: close to beach, restaurants, shopping, and attractions. Rooftop poor is excellent.
Cons: Room could be bigger
Excellent 10.0
Pros: Lovely hotel, excellent customer service skills of every team member! Ambiance very inviting! Spotless all the time even after it had rained!! Comfortable beds, linen and towels sparkling white not that dull gray or yellowish color you get @ some hotels.
Cons: Guests staying more than 3 days need more closet space specially when guests are traveling for social/family events that include formal evenings. Loved the hotel!!!!!
Excellent 8.0
Pros: The room was great size and the hotel was very clean. Great penthouse pool.
Cons: The view from our hotel room was less than appealing (Burger King drive thru). There were not many seats at the pool and the hotel was packed with guests. The location was so so. We were very upset they discontinued their pass to the Marriott on the beach
Excellent 9.0
Pros: The pool
Cons: The prices
Excellent 10.0
Pros: Close to the beach and close to a lot of restaurants.Staff was so professional and friendly.
Cons: No
Excellent 10.0
Pros: Excellent facilities Amazing helpful staff.
Excellent 10.0
Pros: The modern decor and amenities.
Cons: The room was lacking storage for clothing.
Good 7.0
Cons: Only cleaned rooms every 5 days
Excellent 8.0
Pros: very clean and friendly staff, hotel not far from beach and several places to eat and relax with walking distance.
Cons: housekeepers not on their toes, for got to leave coffee and waters several days.
Excellent 9.4
Cons: Great location near breakfast places and nightlife.
AC Hotel by Marriott San Juan Condado - San Juan
Rated #3
9.1
Excellent 9.1
Based on 587 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.1
Staff
9.2
Overall 9.1 Excellent
Based on 314 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.1
Staff
9.2

Okay 5.0
Cons: the air did not work properly in my room and despite repeated requests over 2 days, it was not fixed nor was I moved to a room with working air although I was assured many times I would be.
Excellent 9.7
Pros: Excellent location, perfect boutique beach hotel, hip, clean rooms. The staff is the highlight though, not bothersome but ready and interested in talking to you and have great advice on what to do for your stay.
Cons: I've got no complaints. The traffic around rush hour can be slow so be aware.
Excellent 8.0
Pros: The place was very clean. The rooms are big and its amazing as they have the ocean and pool view. Bed is comfortable
Good 7.1
Pros: pool
Cons: no beach
Serafina Beach Hotel - San Juan
Rated #4
9.1
Excellent 9.1
Based on 314 reviews
Details
Reviews

Cleanliness
9.8
Comfort
9.7
Location
9.6
Services
9.6
Staff
9.6
Overall 9.6 Excellent
Based on 36 reviews
Cleanliness
9.8
Comfort
9.7
Location
9.6
Services
9.6
Staff
9.6

Excellent 10.0
Pros: Good location in the Condado area, unique layout of the room. Breakfast was very good.
Excellent 10.0
Pros: The place's well equipped, the rooms are big, well decorated and very welcoming. Everything was extremely clean, the staff is incredible, helpful, welcoming, very good people! I would recommend this place in a heartbeat to anyone that asks me where to stay in San Juan. Ps. The location its the best part! You don't even need a car to move around.
Excellent 10.0
Pros: The property was clean and well kept and in the BEST location. The staff was very friendly and helpful and even made breakfast for everyone each morning. The rooms are very cute and comfortable and this place has everything you could need for a vacation to San Juan! Blocks from the beach, condado is a very cute area with cool restaurants and places for drinks! I would recommend the wicked lily for drinks on the beach, serafina for some incredible Italian food, and unique cocktails at junglebird which is in La Placita De Sancture (a couple blocks of night life with bars and restaurants). Check out Old San Juan for at least a day and if you have time and like rum do a mixology class at the Bacardi factory!
Cons: Nothing!
Excellent 10.0
Pros: The decor, the colors, the honor-system bar, the swing on our terrace... I liked everything!
Cons: Nothing
Excellent 10.0
Pros: Definitely coming back
Cons: There was nothing not to like
Casa Los Cummins - San Juan
Rated #5
9.6
Excellent 9.6
Based on 36 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.9
Staff
9.1
Overall 8.9 Excellent
Based on 631 reviews
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.9
Staff
9.1

Excellent 10.0
Pros: Breakfast was amazing
Excellent 9.0
Pros: everything, from staff, facility, room, breakfast was outstanding, some areas were not the right to visit do to the covid, everything else no problem.
Cons: I can't say anything bad about the hotel, I enjoy the place very much, peaceful and clean great location.
Excellent 9.0
Pros: Location, accessible to restaurants, clean, friendly staff
Cons: Cost with all the taxes is a bit high but the facility and staff are great.
Excellent 9.7
Cons: Breakfast potatoes. I would like a more veggie friendly breakfast
Excellent 10.0
Pros: I was in 518 room the wifi power in that room is poor, the breakfast due the COVID-19 was pre-packed fruit salad that is acceptable but not the best. The apartment is very clean and the personnel service is good.
Cons: The wifi power is poor in the room.
Good 6.0
Cons: we didn't check-in until at 5.10 PM. We had to wait in the lobby. Even though we were offered drinks, but would rather got in the room on time
Excellent 10.0
Pros: Excellent hotel and service
Excellent 10.0
Pros: The hotel is located in the perfect area of San Juan. Only a 10 minute ride from the airport, Old San Juan, Condado Beach, and literally steps away from the San Juan Marina. There is a Longhorn and Olive Garden right next door to the hotel. The breakfast was great as well and the staff were amazing and helpful.
Good 6.0
Pros: Staff was fantastic
Cons: Our room smelled of mildew so bad. So bad that I got sick. I now have concerns of breathing in mold and the health of my unborn child. I'll be heading to the doctor upon my return home. Not very happy about that. The pool was also completed shades over.
Excellent 10.0
Pros: Very friendly staff, professional and courteous. They accommodated my husband and my baby in a room that would fit all of our needs, they even brought a little crib for our baby.
Cons: N/A
Excellent 10.0
Pros: Staff was nice, suite was huge, beds were super comfortable, bay view was excellent, great location.
Excellent 9.0
Pros: Quietness
Cons: No
Hyatt House San Juan - San Juan
Rated #6
8.9
Excellent 8.9
Based on 631 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.0
Overall 8.8 Excellent
Based on 908 reviews
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.0

Excellent 8.0
Pros: The staff was great they was super helpful. They try their best to helps in this horrible Crisis Coronavirus.
Cons: The Breakfast it wasn’t good at all sorry.
Excellent 10.0
Pros: Great location, really nice rooms good staff
Excellent 9.2
Pros: The pool and lobby
Excellent 9.0
Pros: The staff were absolutely excellent. I had a personal health emergency and they responded with care and compassion. We also like the location
Cons: Noise of the tractor trailer trucks coming and going from the marina nearby.
Excellent 10.0
Pros: Everything was clean friendly staff. A good selection for breakfast.
Cons: Having to validate my parking ticket every time I went in and out.
Excellent 9.0
Pros: Room and Gym
Cons: Value of breakfast, it is on the high side
Excellent 9.0
Pros: The staff was very friendly and helpful.
Cons: The bathroom was not very clean and beds need to be a little bit more comfortable.
Good 6.0
Pros: Staff and location
Cons: Rooms can be better maintained.
Excellent 10.0
Pros: Loved this hotel. Its was clean and in a great location. The breakfast buffet is included and delicious. The staff is professional and friendly. The pool is kid friendly, my kids had a blast. I will definitely recommend this hotel.
Excellent 10.0
Pros: Lovely hotel and staff were exceptional
Good 6.0
Cons: This hotel is showing its age.
Excellent 10.0
Pros: El personal muy competente y amable la limpieza de la habitación y sus arrededores la piscina todo muy bien. Gracias
Hyatt Place San Juan/City Center - San Juan
Rated #7
8.8
Excellent 8.8
Based on 908 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.6
Location
8.7
Services
8.3
Staff
9.1
Overall 8.6 Excellent
Based on 293 reviews
Cleanliness
9.0
Comfort
8.6
Location
8.7
Services
8.3
Staff
9.1

Excellent 10.0
Pros: Staff were professional and very helpful throughout our stay. Clean and a great location. Hotel had a great view of the ocean and parts of the city. Transportation was easy to grab to go to Old San Juan. It's our second time here and we will definitely be back soon.
Cons: N/A
Good 7.1
Pros: Location was close to eating Joints and grocery store
Cons: Old property and needs some more maintenance or renovation
Excellent 10.0
Pros: This was an unplanned stay but a very pleasant surprise while visiting family in Puerto Rico and finding this place by luck on short notice. The location was great within walking distance to Condado and Old San Juan. Also the staff was very friendly and seems to genuinely care care about their guests.
Cons: For some reason the water from the shower was just warm and not hot but I was able overlook that because it was so hot in San Juan and the rooms were nice and clean. This is often nor the case in San Juan.
Excellent 9.1
Pros: Close to cruise ships and not far from airport, old town, paseo caribe, good restaurants, great rooftop terrace, helpful staff, neat cafe, exceptionally spacious room, excellent wifi, very clean,
Excellent 9.0
Pros: very well located, walking distance of upscale bar and restaurants
Cons: small hotel, no point rewards
Good 6.8
Pros: Size of room
Excellent 8.0
Pros: The location of the hotel
Cons: There’s no good quality of the power and facilities to get sport
Excellent 8.2
Pros: Room size was good and the redone bathroom was beautiful! Also LOVED the rooftop deck. It was our favorite thing about our stay because it was very quiet with good views of the city and harbor and lovely seating arrangements. We also enjoyed walking the neighborhood. There are lots of restaurants close by and even a grocery store where we picked up a few things. And we walked to a lovely little park right on the water's edge.
Cons: I thought our room had a strange odor, but my husband thought it was fine. If we had been staying more than one night I would have complained and asked to change rooms but decided it wasn't worth the hassle. Also our shower curtain had mildew on it, which I realize is difficult to avoid with the humidity in San Juan, but housekeeping needs to stay on top of this.
Excellent 8.0
Pros: Roof view and area was great
Cons: slow elevator
Good 7.0
Pros: The staff
Cons: I called front desk because my safe wasn’t working from the first night and they said they would send someone to fix it and never did , Super under staffed. One person on shift at all times
Good 6.2
Pros: I like that is in a good area , not bad at all. Some convenience places to eat and buy simple things. Close walking to some local and hotel beaches. The hotel staff are very friendly and helped me out in every question or need I had. They solved the problem when I first arrive due to they gave me a room that had very bad smell of humidity. I was happy they found one Avalos room. This a small hotel that I recommend for a couple or just Adult Solo trip. Not for a family. Hallways in every floor need ventilation, it feels dry and some smell not bad but to a closed space smell. but in overall rate is a good hotel towards excellent for the price, WIFI Very good and having signal everywhere in the hotel. Quiet enough for resting. Bathroom nice and big, shower very good pressure. I would use this hotel for my solo trip but for the overall, I would suggest not to pay more than a $90.0 per night.
Cons: I don't watch TV but I heard people complaint about problems with TV, until I had the experience my TV lost signal. I did not request to get it fixed because I expent my time outside the hotel. Bath tube drain clogged while showering so water was filling up above your feet. Parking not recommended... Very tiny space for all cars and every time you want to use the car same person at the front desk had to move and re park the other cars, while some one is waiting at the front desk until this person finish to accommodate the cars again. Don't get me wrong... They were always helpful, friendly and always willing to help you. Bad quality of customer service in the restaurant in front the hotel... and pricy.. But better go to other areas. Curtains in the room are too smal of the size of the window..so light comes through all night and doesn't keep the room dark. No door tags for RESTING /DO NOT DISTURB.. So cleaning service (very nice) they have to knock out your door. Price. I believe the rate is little high for what is worth. Find a better discount in the Internet even so the hotel is not Chain hotel company. Good luck.
Excellent 10.0
Pros: Hotel protocols and staff were very well implemented. Room was very clean and taken care of very appropriately. Walking distance from super market and fast food places
Cons: hotel was not serving coffee (i understood reason).
Good 6.3
Pros: we found it ideal location for airport and our trip on cruise. its in the old part of san juan which is packed with plenty to see and do
Cons: there was nothing to find complaint about.
Good 7.3
Pros: The excellent staff with professional and human service.
Good 6.7
Pros: Clean, comfortable, nice staff. Within walking distance to grocery store and pharmacy.
Cons: Breakfast was rather skimpy. What they had was good but they did run out and some guests had to wait while they replenished the supply.
Good 6.0
Pros: Even though my stay at the Hotel was very short ( we stayed as a group) I find the staff was very considerate of our accommodation needs and very helpfull.
Cons: Continental breakfast could include Coffee/Tea/hot Chocolate milk and scramble eggs and toast.
Okay 5.7
Pros: I like very much the way the staff received us. Making us feel welcome.They were also helpful in giving information about transportation etc.
Excellent 8.0
Pros: staff was very helpful, older hotel but very clean, very close to sites
Cons: $review.cons
Good 6.7
Pros: Staff were friendly and accomodating. Hotel showed its age a bit but was clean and functional. Reasonable amenities for the price (small fitness centre, internet, rooftop deck...all free). Good value for the money.
Cons: $review.cons
Okay 4.0
Pros: Location was good. The bus stop was right opposite which made it very easy for us to commute to old san juan.
Cons: there were bed bugs in the room i stayed and got bitten badly. The sheets have to be cleaner. The bath tub was a little diirty. Hygiene and cleanliness have to be improved.
Good 6.6
Pros: quiet and clean. I shared a large room with double beds with my husband, my daughter and her husband and we had plenty of room. no bumping into each other. I would definitely stay at this hotel again for the price.
Cons: make sure the filters in your air conditioners are changed frequently. I got sick immediately after my daughter turned on the air. It has happened to me before because of air conditioners.
Good 6.4
Pros: staff was able to speak good english which is important, staff was also, able to give good directions to locations in the area
Cons: Phones in all rooms were not working
Hotel Miramar - San Juan
Rated #8
8.6
Excellent 8.6
Based on 293 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Location
8.5
Services
8.4
Staff
9.2
Overall 8.5 Excellent
Based on 287 reviews
Cleanliness
9.0
Comfort
8.8
Location
8.5
Services
8.4
Staff
9.2

Poor 1.0
Cons: Travel plans were changed due to Covid-19, out of our control. Reservation was non-refundable.
Excellent 8.0
Pros: The staff was friendly and hotel location is good
Cons: Small rooms with no view
Good 7.9
Pros: Staff was very nice, everything was clean and in order.
Cons: You get a coffee shop voucher instead of breakfast. What you get there for that voucher is a joke. Don't count on breakfast at all. The room was really small with no extra facilities like kettle, fridge or safe.
Excellent 10.0
Pros: The room had nice decor and was very spacious
Cons: Breakfast was just ok
El San Geronimo Hotel - San Juan
Rated #9
8.5
Excellent 8.5
Based on 287 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Location
8.5
Services
8.3
Staff
9.1
Overall 8.5 Excellent
Based on 136 reviews
Cleanliness
8.8
Comfort
8.6
Location
8.5
Services
8.3
Staff
9.1

Good 6.0
Cons: Could use complimentary breakfast coffee and snacks are overpriced.
Excellent 10.0
Pros: Very courteous staff. Great location within walking distance to some great restaurants and coffee shops and Condado and Escambron beaches. I felt very safe walking alone to these places. Very clean hotel.
Cons: Only setback was shower only had lukewarm water. Not able to take hot showers.
Okay 5.0
Pros: The location to the airport
Cons: Very unfriendly male staff said there is only complimentary breakfast if its something that was purchased in the package when you book your room. His response to me makes no sense. It can not be complimentary if you have to purchase it.
Okay 5.0
Pros: The size of the room
Cons: The hotel is not located in Condado and is not a 4 star hotel at all; I would Give it 2.5 stars. The tub drained slow; the carpet was ripped, there is only one elevator, only valet parking available.
Excellent 10.0
Pros: Excellent customer service
Excellent 10.0
Cons: No parking other than pricey valet. No wifi outside the bedroom or lobby area.
Excellent 10.0
Pros: team members and cleanliness
Cons: na
Excellent 10.0
Cons: Tiny room
Excellent 10.0
Pros: Restaurant looks very good, location is fine. food is not good
Cons: i hate breakfast three. I ordered eggs Benedict and it was not good, souse was not testy, bacon was over cooked. never will eat breakfast there
Excellent 10.0
Cons: Parking lot you need to be paid extra for parking lot
Excellent 8.5
Pros: Great location and great dining facility.
Excellent 10.0
Pros: The staff was super friendly and helpful!
Courtyard by Marriott San Juan Miramar - San Juan
Rated #10
8.5
Excellent 8.5
Based on 136 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.6
Staff
9.0
Overall 8.3 Excellent
Based on 702 reviews
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.6
Staff
9.0

Excellent 10.0
Pros: Áreas vey clean ,they most be oriented for certain ages thou
Cons: No
Excellent 8.0
Pros: The beach are was great for swimming and snorkeling.
Cons: They need a better game room for the kids. In the basement is not ideal.
Excellent 10.0
Pros: The amazing views & location.
Excellent 9.0
Pros: Excellent hotel and wonderful amenities.
Cons: The smell of marijuana coming from the adjoining room.
Mediocre 3.0
Pros: Location is great, beach is great.
Cons: Mouldy smelling extremely overpriced room... overall not impressed
Excellent 10.0
Pros: Service was exceptional. I especially liked the texting option to the front desk (24/7) for any questions - they respond very quickly. Very impressed.
Cons: We booked a busy day of touring the old city and ordered room service breakfast, the night before, to help us get a quick start. The food arrived too late for us to enjoy and we had to leave without our breakfast. They did, however, take it off our bill.
Good 6.3
Pros: The view from the pool was beautiful.
Cons: The view from The room was bad it was a low floor that overlooked the roof of the lower floors instead of the ocean. I might have expected this but I was paying over $500 for the night. I also found that others paid less than $200 a night. I will never use booking.com again if it is non refundable.
Excellent 9.0
Pros: The vibe
Cons: Small rooms, we had a view of the roof. This wasn’t so great
Excellent 9.0
Pros: The ocean view and the set-up of the room. The friendly service was excellent and the ability to text my request to the front desk was amazingly convenient.
Cons: There was no microwave in the room and I had to keep walking from the top floor to the ground floor to use it. The fridge was too small.
Good 6.7
Pros: Location, pool area, beach and plenty of surrounding places to explore.
Cons: The room. !! Thought I had paid for a beach view, (USD 1700+) turns out it was a room in the BEACH WING. which was very dated and shabby, worn carpets, dirty bathroom, very old furniture and in need of a lick of paint. Was offered a new room, but this meant having to hang around, until someone had vacated. After travelling 15 hours from the U.K and only having 2 full days before going on cruise.didnt want to waste any time. On check out, not even an apology or a goodwill discount
Okay 5.4
Pros: Clean welcoming Reception staff
Cons: More like a Holiday Camp..... LOTS of children, No Beach nearby so you have to make use of the hotel facilities which are crowded not a very nice part of town, no outside restaurants unless you walk 40 mins into San Juan or 20 mins into Condado Hotel has 3 restaurants which are quite pricey as you would expect for being where it is and the limited places to go outside the hotel advertises use of the Spa facilities (Sauna, Whirlpool and Steam room) for guests ...but they don’t mention there is a $25 charge until you get there Very Money making and expensive extras !
Excellent 10.0
Pros: Great location!
Good 6.3
Pros: Please write at least 15 words
Good 6.0
Pros: Service was friendly. Rooms clean. Restaurants on site. Pool and hot tubs great. overall great!
Good 7.0
Pros: Very nice tropical garden , the best impretion was from big hammocks , located in the garden near the beach. Yoga lesson was actual . The bed- exelent!
Good 7.4
Pros: the location, the rooms (although the hotel is really big) and the pool
Cons: the service, is too slow. Also the beach was dirty
Good 7.6
Pros: perfect tropic garden and animals
Good 6.4
Pros: Instalaciones, limpieza, ubicación. Magnifico entorno junto a una playa privada. Preciosas piscinas y zonas de relax junto al mar. Cama king.
Cons: $review.cons
Excellent 8.0
Pros: I enyojed all the resort...
Cons: No, everything was excellent...
Excellent 8.0
Pros: The hotel had very nice views of the ocean and was very close to Old San Juan
Cons: $review.cons
Good 7.2
Pros: the facilites were excellent as was the service.
Cons: more sport clothing stores
Good 7.2
Pros: Our view of the pool and ocean were great. It really is a pretty hotel. I loved the beautiful grounds with pond and animals. The hammocks were relaxing. I would definitely stay here again. We were able to rent a car right at the hotel. It was easy to find and we had a good time staying there. They even kept our luggage until we left for our crusie and let us hang out at the pool.
Cons: $review.cons
Caribe Hilton - San Juan
Rated #11
8.3
Excellent 8.3
Based on 702 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.2
Location
8.4
Services
7.8
Staff
9.0
Overall 8.3 Excellent
Based on 352 reviews
Cleanliness
8.7
Comfort
8.2
Location
8.4
Services
7.8
Staff
9.0

Excellent 8.0
Pros: Clean rooms
Good 7.0
Pros: Very friendly and nice staff. Complimentary shuttle to cruise ship! Overall good experience.
Cons: They didn’t clean our rooms even after asking twice, wish at least our trash could’ve been taken out and towels changed.
Excellent 9.0
Pros: Staff very attentive and patience; given the circumstance that the world is going through. The made sure that the facilities were very clean. I saw one off the cleaning staff cleaning the wall of the stairwell with Clorox. Yes, they were making sure thoroughly. My room has bunk beds as I was traveling with two nephews and myself. very hard to find accommodations for three with sepas bed. We’ll definitely go back! tank Dreams Miramar!
Excellent 8.0
Pros: Price was right for our stay for 2 nights. We loved sitting on the balcony at night to enjoy the sights and relax.
Cons: No hand towels but we just asked for more towels at the front desk so problem solved.
Good 7.0
Pros: shuttle to pier
Cons: Really bare bones - adequate but not great
Excellent 9.0
Pros: Location
Cons: Parking
Excellent 10.0
Pros: Near downtown and nicest San Juan restaurant!
Cons: Nothing—-all great!
Dreams Miramar - San Juan
Rated #12
8.3
Excellent 8.3
Based on 352 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.3
Overall 8.2 Excellent
Based on 981 reviews
Cleanliness
9.3
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.3

Excellent 10.0
Pros: Friendliness and helpfulness of every single staff member.
Cons: Noise traveled through room walls with people loudly talking past 1 am.
Excellent 10.0
Pros: Everything was excellent
Cons: I don’t have any comments,, because I pick this hotel and I liked to much
Excellent 10.0
Cons: The view
Excellent 9.0
Pros: Pool area
Excellent 9.7
Pros: staff there is the best KATERINA was amazing
Cons: loud nosises from other rooms I could hear everything
Excellent 10.0
Pros: Nice, upscale furniture. Quiet A/C. Nice view. Nice infinity pool, sun deck on roof. Wifi included in the resort fee. Walking distance to Olive Garden and Longhorn Steakhouse but no others other than the expensive in house restaurants.
Cons: Hot tub jets did not work. Small casino, no video poker.
Excellent 10.0
Pros: Location was very convenient to the cruiseport and airport.
Cons: No
Excellent 10.0
Pros: The staff was absolutely amazing! Our room was very nice.
Excellent 10.0
Pros: Empleados muy amables, habitación limpia
Okay 5.0
Cons: There are people s reaming all night next to our room we cant sleep all night
Excellent 10.0
Pros: Everything
Cons: Parking Fee
Excellent 10.0
Pros: Greeted with a smile and efficient check in by hotel employee. Our flight arrived late in the evening. I mentioned it would be nice to awake to a nice view. Hotel employee found us a bay view room and it was wonderful! Relaxing pool/views! All in all
Good 6.3
Pros: Staff was wonderful
Good 7.0
Pros: A good quality hotel conveniently located for the Pan American Cruise Pier which it over-looks on one side. they were over-booked in the superior room category which we had booked so upgraded us to a suite which was first class.
Cons: I wouldn't recommend the location for a long-term leisure break as you cannot easily walk to anywhere of interest, but it was great for what we wanted (pre-cruise stay)
Good 7.7
Pros: The space of the room, the comforting bed and especially the pillows, very very soft, love them.
Cons: I think if you are staying in the hotel, the parking rates should be subsidiary.
Sheraton Puerto Rico Hotel & Casino - San Juan
Rated #13
8.2
Excellent 8.2
Based on 981 reviews
Details
Reviews

Overall 7.5 Good
Based on 3 reviews
Okay 5.1
Pros: View from our room
Cons: No beach
Excellent 8.2
Pros: The hotel is comfortable - not exactly a luxury hotel but certainly adequate. The staff is very polite and helpful. I was there for work so I didn't get to use all the facilities so I can't really comment on them, but my stay was very pleasant.
Cons: I was charged an extra $100 or so tax (for a 3 night stay) in addition to the so-called "taxes" I was charged by Kayak. Whose fault is this? I assume Kayak is to be blamed here, since they do not mention that there are extra fees and taxes in addition to the price they charge. This is a deceptive practice.
Condado Lagoon Villas at Caribe Hilton - San Juan
Rated #14
7.5
Good 7.5
Based on 3 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews
Vistas De San Juan One Bedroom Apt - San Juan
Rated #15
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

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