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Convenient access from airport, helpful staff, good breakfast in hotel, free WiFi in rooms The TV didn't work, the phone was not easy to use, and the WIFI occasionally did not work
Poor shuttle for the airport
Quality of breakfast is good.The room for 3 people was big. Our request was attended.. The negative point: Too little staff on sunday night to attend the reception and dinners
The welcome and helpfulness of the receptionist was excellent. The local restaurent she recommended was a treat- virtually the only thing open on a Sunday night. Airport transfers were excellent. This is probably the nearest hotel to the Basel airport several kms away. Highly recommended for a one night airport stay. No
closed to the international airport, clean and comfortable
The excellent functionality and simlicity of the room and the hotel.
The location is about 4km to the airport. The hotel is in a silent area. The shower and the toilet makes you feel like you are in a trailer and It is the smallest toilet shower (next to eachother) facility that I have ever seen in a hotel. You can barely move inside. The beds are very thin. I think they are not in standart size.
The location of the hotel when you are on your way to a permanent place and its too long for one day - the staff and the breakfast I would like the room to be better / restored
it is very clean,,the hotel staff is excellent and the price, too, -the rooms are too small but we feelt very good
Free WiFi, Good breakfast
Authentic French hotel
nothing i actually never imagined that this kind of hhotels existed
The hotel itself has other address then is written on websites (our navigation szstem did not found it well).
room smelled tobacco cleanliness was not very good
Hotel was very close to the motorway. Staff were very helpful in directing us to a good Pizza restaurant in nearby village (it being a Sunday evening quite a few restaurants in the area were closed).
The hotel room
The convenience to the euroairport and the free shuttle service. The food was of good quality and reasonably priced. The rooms were clean and of comfortable size. Nice helpful English speaking reception staff. I would always use this hotel for my overnight stay and have used it once before. I have no negative views on this Hotel
The staff were very friendly and always willing to help.
The hotel shuttle was quick to pick me up at airport with an English speaker. Hotel was a good value for the money particularly since the shuttle is free if you just need a place to stay for one night. Bed comfortable but more blankets are needed in cold months. The web site does not state that they are located in France. When I received confirmation I immediately had to cancel my reservation thinking that I had book the wrong Captain Hotel. Then I had to call Booking.com and they explained and re-instated it. The tv emitted a bright blue light that wouldn't shut off and became very bright as it got darker. Room was very cold upon arrival and took too long to heat up. Dark halls until you find light switches.
Reception staff were very helpful
Friendly staff, easy of reach from the airport Acustic isolation (you can hear the airplanes), but it is not too serious, since there are no flight during the night
Friendly staff, airport shuttle it was difficult to contact the hotel once we arrived at the airport
Very convenient for its location (5 min drive to the Euroairport) and free airport shuttle. Furthermore, it's clean, friendly and comfortable - very good value for money.
the hotel was very comfortable, rooms a little small but nevertheless quite satisfactory
nice staff, clean and nice room, good breakfastm starts at 4,00am - very flexible for travellers.
Free parking and shuttle service to/from airport, offering much better deal than official airport car park especially for trips over a week with an early departure.
The location of the hotel really worked for us. Please see my previous review as it applies again.
Warm, clean, spacious apartment located just a few minutes from the city center by tram or bus (the saint louis station is only 200 meters from the hotel). Great Price-Quality relation! 80€ (plus tax) for 1apartment per night (2 people sleep in the bedroom and 2 in the livingroom) Don't forget the city tax! Four people, one bathroom!
As I do business in Basel, this hotel is very close to publik transport to Basel Swiss. none
The Citea Saint Louis is very convenient for Basel, with connections to the Basel tram system less than 100m away. It is very basic but clean, so if you are simply looking for a base from which to explore the city or do business, then this is an option worth considering. While the accommodation is intended to be basic, it was a little too basic for me. I soulless blank box, in anonymous surroundings. The pool is pretty useless; a dipping pool rather than a swimming pool. A bleak experience for the solo traveller, brightened only by the friendly, intelligent and helpful staff.
Value for Money. Front desk staff spoke good English. Nice parking facilities. Short drive to the EuroAirport. Simple and nice interiors. If you are planning to visit Basel or travel via Euro Airport, this is a very good place to stopover/stay. I recommend this hotel. I had my doubts on the cleanliness of the flooring (light carpet). Would be nice if the hotel management cleans the room flooring using carpet cleaners. But note, this would be a problem only if you have infant (As in my case) who likes to crawl and walk around and then might pick up the dirt from the floor. Otherwise this is not a big deal for others.
the location of the hotel worked well for us There were lots of things we didn't not like about the hotel. The apartment we rented provides a very tight space if you use it for 4 people like us. The kitchen is less than basic (no toaster) and the bathroom doesn't provide enough space to put things. You have to ask for a hairdryer. The baby cot we were provided didn't come with any bedding and the hotel doesn't have any central heating. Our rooms were heated by electric radiators and you had option sauna or freeze - no happy medium. When asking for 2 extra blankets only one sheet could be provided. WiFi didn't work either - and help with staff's poor English not available. For a brand new hotel interior and decor looked rather tatty and we had to pay an extra fee for staff tidying room
An excellent hotel. We booked 3 rooms which were very well appointed and comfortable. We only needed an overnight stop but I can see that this is an ideally placed hotel for visiting Basel especially if you are a family. Well priced for a couple or family but rather expensive for us as we were 3 lady travellers. Don't be put off by the exterior the rooms are very pleasant.
Location - near to Basel Tram Not enough power points near the bed; no tea/coffee in room
skip breakfast and you find yourself a fine hotel
Close to swiss border. Easy to get around Parking situation was bad
Beautiful setting. Nice reception. Decent rooms. Centrally located in Alsace region and easy to get around this region by car with the map given to us at the hotel. Restaurant not open on Sunday night. The breakfast was a bit overpriced.
Everything was just perfect!
The hotel is family-run and has that feeling. It is also very dog-friendly. The breakfast and dinner provided were excellent and the rooms were clean and comfortable.
Warm and friendly atmosphere and the fact that it had a swimming pool.
friendliness, good restaurant, peaceful place, easy access to Basel bathroom: very basic, poor supplies (soap, etc.)
Spacious, clean room with free wireless internet. Nice quiet surroundings. Good food with generous portions. No buses available. Taxis to and from Basel were expensive.
Hotel is near the airport. Spacious rooms. Nice indoor pool
Friendliness of the staff, nice kitchen
Welcome and politeness of reception, spacious, clean and comfortable room, availability of well maintained pool, lovely views to rear of building and pleasant garden area, informality of facilities, excellent gourmet and well priced restaurants nearby. None, and we would happily stay again.
Very nice and helpfull staff. Lovely garden. The restaurant is especially recommendable! We had a loft-room which was very warm, also because there weren't any windows to open. On our request we were given a fan, but that was a bit noisy. The children's bed's weren't very comfortable. (The adults bed was fine).
Friendly, helpful staff. Good dinner and breakfast buffet for a reasonable price. Bus station just in front of hotel. Comfortable guestroom.
I arrived after 10PM in the station of St Louis. No Taxi was available, I called the Hotel and they came to pick me up!!!!!!!!!! Super People!!!!!!!
Good with internet access included in the room fee.
very friendly and accomadating staff-family owned and a lot of pride in ownership. very quiet and lovely location. great getaway place for anyone. the food was very good-lovely family style out of the way place.
The staff was very kind. It is a perfect place to have a rest of the urban life. The silence in the night is awesome, only you hear a little river. You can also rent bikes to ride surroundings. There are a perfect biekway to go somewhere. In the Hotel has a guide and you can photocopy the map that you want. The breakfast is very good. They don´t speak english but they try understand everything. It´s not a problem.
beautiful, unspoilt view of surrounding countryside from the window, peacefullness, no noise fromm outside..breakfast on the terrace signposting was not very good, a big sign in Lucelle would be useful...also it was not clear where the reception is and the main entrance to the hotel..
Very peaceful location, excellent restaurant and breakfast buffet. Room was spacious with a large terrace Nothing
I particularly liked the solitude. The food was good, service was excellent and the staff very friendly. The restaurant was not open on all nights, and being so out of the way, we had to search extensively for supper 2 nights.
Very comfortable & hospitable -excellent food.Very attractive countryside & Switzerland is only a stones throw away.
Hotel is outside in the countryside, no traffic at all. Hotel is in a nicely renovated old tower, rooms are clean, comfortable bed. There was no cupboard in the room, also no TV nor telephone. I put a question mark on the classification.
Very beautiful and warm hotel, lady in the hotel was wonderful and very helpful. The best bed mattresses!!!! Beautiful design and very quiet. Everything is perfect!
Very quiet, close to Switzerland and Alsace, romantic setting.
Wonderful room, nice decoration in style with the surrounding in this old manor. Extra ordinary beds really good. Very clean room and luxury towels. Bathroom in style but with modern comfort. Continental breakfast was very good and more than enough. Quit surrounding really in the middle of nowhere. Only the walls between the rooms do need more sound insulation. Restaurant is not really a restaurant it is o.k. for the first day but lot of good restaurants in the neighborhood. Staff is willing to help you finding restaurant Sound insulation between the walls of the room.
(a) Close to the trainstation (3minutes), (b) internet free of charge.
We stayed just for one night and we have no complaints from the hotel. Very convenient if you have a morning flight from Basel-Mulhouse airport.
Exelent help and local input from the lady on reception, bus times, restaurants etc. Great bus service No 11 from just by hotel to airport. We could not get the wi fi going on my PC, it worked at every other hotel on my 5 stop trip, but not here.
Location and kind receptionst.
It was very convenient for Basle (which was the reason for our visit but in terms of value for money was much better then the Basle hotels I checked. very nice and very good value for money. No Not really. It was only an overnight stay but for our purposes it was perfect.
Recently renovated, the hotel is bright and clean. Everything freshly painted in bright(ish) colours. Breakfast was fair, but not overpriced.Staff were very friendly and helpful. You'll need to speak some French... Not really
it is 3min walk from Saint Louis Train station. The location is great if you travel there. Very convenient to go to Basel.
Close to airport
There is no air conditioner. The room is very hot in summertime, just be ready.
accessibility to the city was good. food was also good.
There is a fridge, kitchen.large room.close to the tram stop.Staff was very kind
Hotel was clean and offered room at excellent price. If you want a palace pay more money. Bar staff did not want to serve us a drink at 11pm