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Very good location for the steam festival
efficient and friendly english fluent reception staff, room clean and well maintained good value for a city stay.
staff and brekfast was wery good. as supplement - when the bar has cloosed - it could be a good ide to set up an automat for warm drinks (coffe, the and others)
I was very pleased with the possibility of a one bedroom suite since our two smaller children travelled with us. The hotel was a bit worndown, but overall ok at the price. The staff only spoke german and I prefer English.
Room too hot.
Parking facilities Bad beds - expensive breakfast
Close to downtown and to the Harbor Refrigirator did not work, Breakfast, 14 euros per person is insane when just around the corner you get it for under 6 euro buffets. Rooms where small if I had known there was Etap hotel just down the street for half the price I would have stayed there.
I would have preferred free parking
I appreciated the friendly atmosphere, professionality of the staff,location of the hotel, quality of food. Nothing, only I had to leave soon. :-)
Breakfast was bad,- juice was warm.
Its proximity to the shopping centre and to the sea and the approach of the waitresses When you come out of the lift on the first floor its a bit dusty and rugs on the passage could be replace with tiles.
The location was very convenient. The buffet breakfast, which was included in the price, was good and plentiful.
central location but still quiet. nice breakfast. The furnitures in the room are very uncomfortable and oldfashion.
God service - kind staff
The rooms badly need to be refurbished. They are dating from the late 1970's/early 1980s and look very tired. The carpet was old and stained, the TV didn't have a remote control...I would expect that for 92 euros a night. The shower was an old fashioned hot/cold mixer, impossible to get the right balance. The staff were fine, but the room was horrible and probably the worst I have stayed in for along time. Outrageous to charge 92 euros for rooms in this state. Having travelled around scandinanvia and stayed in places that are much cheaper and better presented.
Stayed here before. Close to city enter. Payed parking at 50 mtrs. Small room this time. No internet then through hotspot of T-Mobile (rather expensive)
There was a garage. Hard to get almost any information in english. We also bookes double room and got a twin room, beds separated by a drawer.
Position near to the city It was a no-frills room compared to other hotels costing the same in Germany
Location is perfect, very central, in earshot of the bells of the St Nikolai Church. Close to shopping, museum, the central bus station, and relatively quiet. The breakfast buffet is excellent. The staff was helpful, friendly and very accommodating. The decor and furniture of the room were lacking in style and minimum requirements. The mattress had no cover on it - you were basically facing an uncovered boxspring set with a thin cover mattress that was wrapped in a sheet. The round coffee table was draped in a clean white runner that trailed off both ends, a poor style choice. The tacky armchair had seen better years.
Very pleased. Old European style hotel with nice comfortable rooms....outstanding selection at breakfast...very nice front desk personel...good internet connection and very resonable rate when booked on a discount site Nothing except it just irks me to have to pay for a hotel parking spot...but that's just my personal "thing"
everything was ok
Very good breakfast and serviceminded personall.
Very nice and friendly. All ok.
We don't speak German and the staff were unfriendly and unhelpful. Our room was not serviced during our stay and all the toiletries/paper/tissues were empty.
three best things are together: location, staff, clean no
Reasonable size room Still could smell stale smoking oder
I liked being in the very centre of town, as well as the good breakfast and friendly service. I was less enthusiastic about the very tiny shower room where I hurt my arm on the door handle because of lack of space for turning around..
free parking, good breakfast, cleanliness, free internet smoke in the corridoor got through into the room and lots of car noise
The possibility to park the car directly behind the hotel and to keep it there also after the cheking out, the central position in town, the room was large mand pleasant The breakfast was without croissant
Spacious room and bath/toilet. Varied and delicious breakfast. Family-feel to decorating and hotel staff. Toilet leaked. Street noise at night with window open even on the 3rd floor.
friendly personell at the reception. the room was very small. My booking had not come through booking.com. After a stressfull period they were able to place me in a new (very very small) room. The breakfast was marginal.
Free parking, and near town center Could have coffemaker in the room
much space for relaxation, lobby's with coffee e.o., good rooms, good staff.
Good location, easy to get to, nice breakfast, friendly/helpful staff. Internet connection dropped out frequently.
Clean and nice bathroom -
Very clean and comfortable. Complete breakfast, fine service.
The location was great; close to everything we wanted to see. The breakfast was excellent.Staff were outstanding; welcoming and helpful.. Had there been a hairdryer and a shelf in the shower, the room would have been excellent!
really close to town, nice service staff, good parking possibility the street side rooms can be a little bit loud and light came in on the early morning as the windows were only covered by a sun blind
Nice rooms with good space, newly renovated bathroom, stylish. Excellent parking facility at no charge. Maybe at bit to simple breakfast.
While the Hotel am Rathaus is far from a design hotel, it is nice to see a house that has in large parts kept its 1960s charm and simplicity, undisturbed by needless remodelings. That does not mean it looks old or worn; on the contrary, everything is kept tidy and in very good condition and looks like new. Bathrooms are modern, though, as is the flat-screen TV set and other technical facilities. Staff is extremely friendly. Location directly at the beginning of the city's shopping area is excellent. Car parking is convenient and cheap. Water pressure from the shower was less than desirable.
Location and friendly staff. Cleanliness andf fair standard. Good parking possibilities with garage.
Clean, fresh & calm.
Nice location, friendly staff, good room facilities.
Well situated at walking distance to the old part of the city.Very hospitable and helpful staff
Garage for the car.
Wery cordial and helpful staff. Nothing.
Unusully friendly and helpfull staff. Also, considering the price very, very good value for money Breakfast only until 9.30
Location of the hotel downtown was very good with parking available Sunday the hotel was locked up from 2 to 6pm. with no one at the reception.