|""Amazing staff, outstanding service.""||(in 61 reviews)|
|""Very friendly staff, beautiful room, excellent service.""||(in 10 reviews)|
|"Elegant hotel in a great location."||(in 35 reviews)|
|"The bathtubs without shower curtain"||(in 2 reviews)|
|""Poor service, very poor breakfast!""||(in 9 reviews)|
|"Hotel overpriced for room standard."||(in 1 review)|
|staff were excellent||in 134 reviews|
|fantastic location||in 119 reviews|
|beautiful hotel||in 101 reviews|
|breakfast was very poor||in 49 reviews|
|excellent service||in 47 reviews|
|five star||in 23 reviews|
|excellent nothing||in 22 reviews|
|situated right in the heart||in 15 reviews|
|beautiful room||in 13 reviews|
|center of florence||in 11 reviews|
|main attractions||in 7 reviews|
|shower curtain||in 7 reviews|
|junior suite||in 5 reviews|
|exploring florence||in 2 reviews|
|sympathetic renovation||in 2 reviews|
Beautiful Hotel, Perfect Location, Noise Problem
This is a beautiful, classic hotel, sumptuously appointed, but not over the top. The rooms are comfortable and clean. The staff is wonderful. The breakfasts are elegant. (Best croissants of our trip!) The location is perfect, close to everything. Wonderful in almost all respects, BUT . . .
The hotel has a problem with noise, especially on the Via del Pescioni side. We were on the second floor, and disturbed during the night by revelers in the street, but especially by the very loud noises of service vehicles starting about 6 am. The hotel must be aware of this, because they provided ear plugs (!) by the bedside. (We should have had the wits to read this ominous sign.) They moved us to a room on the other side for our second night. Avoid rooms overlooking the street! Also, there is no coffee machine in the rooms.
Service, Staff, and Serenity
The staff at Helvetia Bristol could not have been warmer and more accommodating during my four night stay. Their warm welcomes and spot-on suggestions were greatly appreciated. I love this hotel and will definitely return. It is a historic boutique hotel (don't expect large rooms). The location cannot be beat in central Florence.
The rooms are small and in need of a little love (new carpet).
Perfect location, perfect service
The location is perfect. 10-15 minute walk to everything, but quiet location. Service like one does not find anymore. Worth the money.
Cappuccino. Staff was understanding.
The rooms next to the street are noisy because of the late night bars and at this time of year you can't have AC in the rooms because one system works the entire building. If you are hot or uncomfortable you have to open a window which just lets the noise in. Street cleaners, and trash service comes by at 5am which is nuts! Breakfast was blah...Single room was a closet and horrible shower. Im in shape and didn't fit in the shower.
Staff and location
Breakfast buffet and some rooms noisy
Helvetia & Bristol Firenze - Starhotels Collezione is set in Florence and is close to local sightseeing spots, including Florence Cathedral, Ponte Vecchio and Palazzo Vecchio. Surrounded by local bars and restaurants, it is a short walk from Firenze Santa Maria Novella Railway Station.
A wide range of premium services are available for guests of Helvetia & Bristol Firenze - Starhotels Collezione, like a concierge, babysitting/child services and a car rental desk. Complimentary wireless internet is available for those guests who want to stay connected while travelling. It also provides superb facilities for meetings and events.
There are 67 rooms at the hotel, each offering all the necessities to ensure a comfortable stay.
Guests of the hotel can dine at the contemporary restaurant and finish the evening with a drink at the charming bar.
This Tornabuoni hotel is located in an area popular with tourists and is in close proximity to Uffizi Gallery. Guests can also visit David and Palazzo Pitti.
based on 399 reviews
Policies vary by room type and provider.
Helvetia & Bristol Firenze - Starhotels Collezione is located at Via Dei Pescioni 2 in Centro Storico, 0.1 miles from the center of Florence. Battistero di San Giovanni is the closest landmark to Helvetia & Bristol Firenze - Starhotels Collezione.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Helvetia & Bristol Firenze - Starhotels Collezione.
Yes, Helvetia & Bristol Firenze - Starhotels Collezione offers free Wi-Fi.
No, Helvetia & Bristol Firenze - Starhotels Collezione does not offer free parking.
No, Helvetia & Bristol Firenze - Starhotels Collezione does not offer free airport shuttle service.
Helvetia & Bristol Firenze - Starhotels Collezione is 3.5 miles from Florence Peretola. Helvetia & Bristol Firenze - Starhotels Collezione is 38.3 miles from San Dalmazio San Domino Island.
Yes, Helvetia & Bristol Firenze - Starhotels Collezione is a pet-friendly hotel.
No, Helvetia & Bristol Firenze - Starhotels Collezione does not have a pool onsite.