Guest reviews of Hotel Hermes
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "Terrific location."9.8 "98% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
8.7 "Great service."9.4 "94% found the
staff to be very friendly ." 10.0 "100% thought theservice was very professional ." 10.0 "Management was excellent , said 100%." -
5.5 "Internet is average."5.8 "58% thought the
wifi quality was ok ." -
5.3 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." -
4.9 "Breakfast is below average."
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3.9 "Rooms are not good."2.4 "76%
complained about the bathroom ." 0.7 "93%criticized the small bathroom ." 3.6 "64% hadproblems with the shower ." 0.6 "94% thought they werepoorly maintained ." 1.8 "For 82%, therooms looked old ." 4.1 "59% said thebathroom was dirty ." -
3.8 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 4.4 "56%complained about the elevator ." 1.4 "86% thought thefacilities needed updating ."
Overall Rating
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9.3 "Terrific location."9.8 "98% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
8.4 "Great service."9.4 "94% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
5.8 "Internet is average."6.0 "60% thought the
wifi quality was ok ." -
5.6 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
4.9 "Breakfast is below average."
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4.1 "Rooms are not good."2.5 "75%
complained about the bathroom ." 4.8 "52% didn't like theuncomfortable beds ." 3.6 "64% hadproblems with the shower ." 1.1 "For 89%, therooms looked old ." 0.9 "91%criticized the small bathroom ." 0.8 "92% thought they werepoorly maintained ." 2.4 "76% foundproblems with the furniture ." 4.1 "59% said thebathroom was dirty ." -
4.0 "Bad amenities."4.0 "60% thought the
building wasn't nice ." 4.5 "55%complained about the elevator ." 1.6 "84% thought thefacilities needed updating ." -
2.9 "Horrible vibe."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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9.4 "Terrific location."9.8 "98% thought it was
easy to get to the train station ." -
8.8 "Great service."9.4 "94% found the
staff to be very friendly ." -
5.3 "Breakfast is mediocre."
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4.3 "Not very comfortable."4.7 "53% said
rooms were small ." 0.9 "91%criticized the small bathroom ." -
3.8 "Bad amenities."3.8 "62% thought the
building wasn't nice ." -
3.6 "Rooms are not good."2.4 "76%
complained about the bathroom ." 4.7 "53% saidrooms were small ." 0.9 "91%criticized the small bathroom ."
Overall Rating
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9.5 "Terrific location."9.8 "98% thought it was
easy to get to the train station ." -
8.8 "Great service."9.5 "95% found the
staff to be very friendly ." -
5.5 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
5.1 "Average comfort."5.5 "Only 55% said
rooms were big enough ." 5.4 "Beds were acceptable for 54%." -
4.7 "Breakfast is below average."
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4.4 "Rooms are not good."2.6 "74%
complained about the bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.7review from
The staff couldn't have been more informative and friendly. The shower was very small and uncomfortable.
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7.0review from
The hotel was great. We booked four nights and stayed for nine nights. It is an excellent spot right near the train station and a short walk to the main galleries, market and shopping areas. It is also a great base for all of the day trips in the Tuscany and Chianti region. The owner, a lady named Patricia gives you a ten minute introduction to the city and marks up a map showing all of the main sites, great retaurants and other interesting facts. We really enjoyed our stay and would definately stay again. The room was cleaned and towels replaced everyday. Breakfast was a typical continental breakfast but included a nice cappucino. No complaints
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7.0review from
It was a great location right in the heart of Florence. Also, the owner was very knowledgeable about what to see and do in the city. She gave us some great pointers as to where to go as well as a map for the adventure! I did feel like I was staying in my old dorm room back at college. However, the facilities were clean, even if they were shared.
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6.3review from
Good big bedroom, always kept clean. Friendliness and helpfulness of the owner. Breakfast area was very cramped. Breakfast itself was OK but lacked variety from day to day.
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8.0review from
Our hostess loves her city and gave us excellent recommendations for dinner in addition to a good walking tour. She speaks three languages--Italian, English, and Spanish--that I know of and possible more than those. The bed was comfortable; the bathrooms were clean; the towels were absorbent and were changed every day; the breakfast was delicious--sharing the small table required some juggling, but the food was filling. The water for the shower was warm; the room was spacious. I would stay here again and recommend it to a friend.
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6.3review from
Favourable location close to train station and city centre within walking distance of most of the attractions. No outlook from the room. Despite booking confirmation advising Visa would be accepted,no credit card facility was available
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4.4review from
No elevator.
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6.8review from
Very friendly staff and the recommendation of the local restaurants. I had really good meals in Florence. The construction on the footpath and road started very early at 7am so if you want to sleep in a bit later...well not a chance. Thursday and Friday night can be quite noisy on the street outside the hotel building.
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6.4review from
Close to the train station and a nice little supermarket (value for your money).
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2.8review from
Nothing.I Antecipate my check out Exc;uding this hotel from your wb site.I have to pay 93,00 euros to stay with my luggage for 5 hours
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6.7review from
The staff couldn't have been more informative and friendly. The shower was very small and uncomfortable.
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7.0review from
The hotel was great. We booked four nights and stayed for nine nights. It is an excellent spot right near the train station and a short walk to the main galleries, market and shopping areas. It is also a great base for all of the day trips in the Tuscany and Chianti region. The owner, a lady named Patricia gives you a ten minute introduction to the city and marks up a map showing all of the main sites, great retaurants and other interesting facts. We really enjoyed our stay and would definately stay again. The room was cleaned and towels replaced everyday. Breakfast was a typical continental breakfast but included a nice cappucino. No complaints
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7.0review from
It was a great location right in the heart of Florence. Also, the owner was very knowledgeable about what to see and do in the city. She gave us some great pointers as to where to go as well as a map for the adventure! I did feel like I was staying in my old dorm room back at college. However, the facilities were clean, even if they were shared.
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6.8review from
Very friendly staff and the recommendation of the local restaurants. I had really good meals in Florence. The construction on the footpath and road started very early at 7am so if you want to sleep in a bit later...well not a chance. Thursday and Friday night can be quite noisy on the street outside the hotel building.
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6.3review from
Good big bedroom, always kept clean. Friendliness and helpfulness of the owner. Breakfast area was very cramped. Breakfast itself was OK but lacked variety from day to day.
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6.3review from
Favourable location close to train station and city centre within walking distance of most of the attractions. No outlook from the room. Despite booking confirmation advising Visa would be accepted,no credit card facility was available
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4.4review from
No elevator.
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6.4review from
Close to the train station and a nice little supermarket (value for your money).
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2.8review from
Nothing.I Antecipate my check out Exc;uding this hotel from your wb site.I have to pay 93,00 euros to stay with my luggage for 5 hours
