Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." 9.2 "City centre within easy reach , said 92%." -
7.6 "Good service."9.7 "97% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." -
5.0 "Food is average."
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4.4 "Breakfast is below average."
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4.0 "Value below average."3.3 "67% thought it was
overpriced ." -
3.4 "Internet is poor."3.5 "65% said the
wifi quality was bad ." 3.3 "67% thought it wasoverpriced ." -
3.3 "Bad amenities."3.3 "67% thought the
building wasn't nice ." 3.9 "61%complained about the elevator ." 0.0 "100% thought thefacilities needed updating ." -
2.6 "Quite uncomfortable."2.0 "
Air conditioning was criticized by 80%." 4.5 "55% saidrooms were small ." 1.0 "90% didn't like theuncomfortable beds ." 3.0 "70%criticized the small bathroom ." 1.1 "89% thought it wastoo noisy ."
Overall Rating
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9.5 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "100%liked the proximity to sightseeing ." 9.4 "City centre within easy reach , said 94%." -
7.5 "Good service."9.8 "98% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." -
4.0 "Breakfast is below average."
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3.5 "Value below average."
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3.4 "Bad amenities."3.4 "66% thought the
building wasn't nice ." 3.8 "62%complained about the elevator ." -
3.3 "Internet is poor."3.6 "64% said the
wifi quality was bad ." -
2.8 "Quite uncomfortable."4.8 "52% said
rooms were small ." 2.1 "Air conditioning was criticized by 79%." 1.3 "87% didn't like theuncomfortable beds ." 3.2 "68%criticized the small bathroom ."
Overall Rating
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9.6 "Terrific location."
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7.8 "Good service."
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3.4 "Bad amenities."3.4 "66% thought the
building wasn't nice ." 3.9 "61%complained about the elevator ." -
2.4 "Quite uncomfortable."
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2.3 "Awful rooms."2.3 "77%
complained about the bathroom ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.2review from
Location near train station and Il Duomo 83 stairs to my room, though it had a view if a nearby lesser duomo.
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4.3review from
The location. Nearby to the train station and local major attractions. The breakfast was awful. There was also no lift and we were located on the top floor - with nearly 100 stairs with heavy luggage. The room also seemed to be infested with mosiqitoes, even with windows closed. The room also had an odour.
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6.7review from
Friendly people, reasonable price. Very clean towels! We had a pleasant stay. Could be cleaner, particularly hall/stair carpeting
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5.2review from
The center of the city is close to the hotel. The breakfast.
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2.4review from
Only the location The mosquitos!!!! The hotel room was infested with these pests - we all three got covered with bites and were miserable!!!! When I mentioned this to the front desk they told me they had a plug in device we could use. By then we had killed a million of them on the walls. General service at this hotel was poor in terms of front desk. We were not made to feel welcome. The only good thing was housekeeping - they kept the room clean.
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6.0review from
It was good staff and services. There was no lift for up stairs.
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6.0review from
location the hotel doesn't have elevator.
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4.8review from
Very basic hotel and listed as 3 star but I would say it is 2 star. The breakfast was exceptionally basic (they had bread and croissants but none of it fresh). The breakfast room was more like a hostel.
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6.0review from
Close to main railway station, coach pick-up points and main attractions
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4.3review from
The location. Nearby to the train station and local major attractions. The breakfast was awful. There was also no lift and we were located on the top floor - with nearly 100 stairs with heavy luggage. The room also seemed to be infested with mosiqitoes, even with windows closed. The room also had an odour.
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5.2review from
The center of the city is close to the hotel. The breakfast.
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2.4review from
Only the location The mosquitos!!!! The hotel room was infested with these pests - we all three got covered with bites and were miserable!!!! When I mentioned this to the front desk they told me they had a plug in device we could use. By then we had killed a million of them on the walls. General service at this hotel was poor in terms of front desk. We were not made to feel welcome. The only good thing was housekeeping - they kept the room clean.
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6.0review from
It was good staff and services. There was no lift for up stairs.
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6.0review from
location the hotel doesn't have elevator.
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4.8review from
Very basic hotel and listed as 3 star but I would say it is 2 star. The breakfast was exceptionally basic (they had bread and croissants but none of it fresh). The breakfast room was more like a hostel.
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6.0review from
Close to main railway station, coach pick-up points and main attractions
