Hotel Cerretani Firenze MGallery by Sofitel

The location was superb. Staff helpful. Room was adequate-- clean if a bit small. Breakfast was good--variety and quality. There was a noticeably unpleasant odor in the lobby, Fortunately, it did not carry up to the rooms, or we would have had to find other accommodations. The breakfast was good, but the manner of greeting and seating guests was disorganized. The coffee was horrible--tasted instant and burned and was seldom really hot. This is especially disappointing given that Italy has such wonderful coffees elsewhere.

Location is excellent, just a couple blocks from the train station and also a couple bloks from the Duomo. The facilities could very well use an update.

Location, Room Comfort, Excellent Sound Proofing even though looking onto a busy road, helpful staff.

The location of the hotel is good, the room is nice and comfortable, the breakfast was good. More TV programmes in English especially on News would certainly be welcome.

location and cleanliness the size of the room - for the 1st night I stayed in 209 - very small, no place to move around. however, starting with the 2nd night I've been given a much better room on the 4th floor.