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Very clean, comfortable and friendly, breakfast excellant. Bed and pillows abit hard!
Clean tidy and friendly
easy walking distance to the centre of town and the BIC
Very nice stay, nice little bar & a good location for the town center, theatres and bars etc.
very clean @very friendly hotel ,i would certainly go back again
Friendly and efficient staff
Excellent Service and great manager!! We had booked a large family room for 6 people, but were upgraded to 2 large separate rooms for the same price! English breakfast was lovely and the service was excellent!!! The manager was also very helpful, kind and informative! Great place and very central location :-)
The staff in the hotel were so friendly and helpful and the view from our room was to die for! The breakfasts were very good too. The room could do with a lick of paint and all the floorboards were very creaky, but it was clean and warm and the view made up for everything.
Everyone was very friendly, the rooms were of a very good standard and the food was amazing value for money. We really enoyed our stay here. From the outside the hotel looks nothing, but you can not fault service and rooms, although the bar could do with modernising a bit. Would definitely stay again. thanks.
My partner and I had a meal in the bar in the evening and it was fantastic, I would recommend the lamb shank followed by sticky toffee pudding, the taste and presentation was something else. If I had to give it a rating then it would be 10/10. The rooms are well laid out with even alarm clock as well as the normal tea/coffee stuff and TV. The beds are like home from home.
The bar area was lovely and my wife and I enjoyed relaxing with a drink whilst admiring the view of the sea The lack of Sky Sports in the bar. We had to go elsewhere to watch the football
Clean,comfy and very friendly Nothing
they were very helpful and rebooked are rooms for us
Good food and friendly staff Exterior very tired.
We got an excellent price for this hotel and were very pleased. Very friendly, attentive staff - never 'in your face' but always on hand, nice welcoming bar area. Room very comfortable.
very warm friendly hotel a great location with lovely sea views.food and drink good, rooms very good lift to upper floors too small
The room had recently been refurbished so was in excellent condition, the staff were extremely helpful and breakfast was delicious.
Service, food, location, surroundings
The staff were very friendly and nothing was a problem to them at all. no complaints whwt so ever and the bed i sleep in was very comfortable indeed.
Good all round hotel. although Dog friendly (we took ours), there was no evidence of previous doggy residents... cleanliness was v.good although hotel is obviously well used
Ideally situated for visiting family in Ferndown Very tatty appearance inside, especially corridors and room. General feeling of lack of cleanliness. Old TV with only four channels and the remote didn't work well. The shower curtain was too short and kept clinging to me n the shower (urgh!).
Very convenient location, right on the seafront. Nice rooms and the whole hotel was pleasantly decorated. Staff were not particularly friendly.
good service from breakfast and resturant staff en suite is tired needs attention to bath panel,shower head and bath felt dirty. room lights were so dim i felt like buying a torch.
Staff excellent, food excellent. Room good, what was even better was that they accepted our dog. Would have preferred ground floor room, unfortunately we were above the function room with a party that went on until 12am.with loud music. Would definately stay there again
It is close to ringwood where we have friends everything was satisfactory for us
It was comfortable and easy to find.
Very convenient for thew purpose of my visit. I will stay again