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Amenities
| General | 24 hour front desk, Air-conditioned, Complimentary breakfast, Designated smoking area, Express check out, Hot tub, Laundry facilities, No smoking, Non-smoking rooms available, Parking (free), Pool (indoor), Safe, Wheelchair accessible |
| Activities | Fitness center |
| Services | Business center, Concierge service, Laundry service, Meeting/Banquet facilities |
| Internet | Internet, WiFi (free) |
| Policy | Pets not allowed |
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Overall Rating - Excellent
Analyzed 189 reviews across the web
Also good to know about the hotel:
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Excellent 10.0
May 28 2014
Posted by Marty
Breakfast was outstanding! Got stuck on the elevator but the staff was very nice. They even said our rooms would be reimbursed for the inconvenience. Breakfast was outstanding! Got stuck on the elevator but the staff was very nice. They even said our rooms would be reimbursed for the inconvenience. |
Poor 2.0
May 28 2014
Posted by Natasha
The staff was very nice and helpful They charged my credit card for a room I already paid for 2 months before still fighting them and my bank trying to get the money put back in my account The staff was very nice and helpful They charged my credit card for a room I already paid for 2 months before still fighting them and my bank trying to get the money put back in my account |
Excellent 9.0
May 27 2014
Posted by Verified Hotel Guest
All the staff I encountered were friendly and asking what they could do to help make my stay better. Very quick to respond to issues. The elevator went out at nite and they immediately had someone there to fix it. Nothing Breakfast was a great variety with everyday having different entrees, usually 2 or 3 and then the basics of waffles, fresh fruit, cereal etc. You would easily pay $15 or more for all the food we ate at breakfast.All the staff I encountered were friendly and asking what they could do to help make my stay better. Very quick to respond to issues. The elevator went out at nite and they immediately had someone there to fix it. Nothing Breakfast was a great variety with everyday having different entrees, usually 2 or 3 and then the basics of waffles, fresh fruit, cereal etc. You would easily pay $15 or more for all the food we ate at breakfast. |
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Good 7.0
Jan 11 2014
Posted by Richard
Size of room, comfort of bed, breakfast Noise--poorly insulated Small basic bathroom For the price and rating, the room was spare with basic decor and minimal amenities. Other somewhat better choices in the same location.Size of room, comfort of bed, breakfast Noise--poorly insulated Small basic bathroom For the price and rating, the room was spare with basic decor and minimal amenities. Other somewhat better choices in the same location. |
Poor 2.0
Dec 26 2013
Posted by Lynda
Location and the breakfast was great The staff member that checked us in was abrupt and somewhat rude. Our heat didn't work and she made it sound inconvenient I was calling to get it resolved. She also was irritated when we asked for more towels, we only had 2 towels in a 2 double room. Also, the hot tub was very dirty, so we asked for a net, she was rude and commented that she didn't believe it was dirty. She made up clean it, and when I showed her all I got, she said, 'oh.' Also, she notice the either soggy food or vomit at the side of the hot tub and walked right by, never came back to clean it up. I have a picture. Upon returning to the room, we discovered the TV picture was too dark to watch. I called the front desk twice to no answer. By then it was midnight and we just went to bed.Location and the breakfast was great The staff member that checked us in was abrupt and somewhat rude. Our heat didn't work and she made it sound inconvenient I was calling to get it resolved. She also was irritated when we asked for more towels, we only had 2 towels in a 2 double room. Also, the hot tub was very dirty, so we asked for a net, she was rude and commented that she didn't believe it was dirty. She made up clean it, and when I showed her all I got, she said, 'oh.' Also, she notice the either soggy food or vomit at the side of the hot tub and walked right by, never came back to clean it up. I have a picture. Upon returning to the room, we discovered the TV picture was too dark to watch. I called the front desk twice to no answer. By then it was midnight and we just went to bed. |
Good 8.0
Aug 23 2013
Posted by T
room was clean and nicely equipped, breakfast was a nice bonus Although it was nice to have breakfast included in the room charge, some of the main dish items were not all that appetizing; specifically the turkey sausage, and cheese omelette. Oatmeal was bland. room was clean and nicely equipped, breakfast was a nice bonus Although it was nice to have breakfast included in the room charge, some of the main dish items were not all that appetizing; specifically the turkey sausage, and cheese omelette. Oatmeal was bland. |
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Excellent 10.0
Aug 18 2013
Posted by Janet
very clean no outdoor swimming pool very good review. Close to shops, restaurants, etc. Friendly staff, breakfasts were excellentvery clean no outdoor swimming pool very good review. Close to shops, restaurants, etc. Friendly staff, breakfasts were excellent |
Good 8.0
Aug 3 2013
Posted by Becky
I love Hampton's. Comfortable beds,spacious rooms, free breakfast stayed two nights and when the maids came in to clean all they did was make the bed. we had a couple of rooms and were not happy with the maids but other than that everything was good. Nice hotel in a good location.I love Hampton's. Comfortable beds,spacious rooms, free breakfast stayed two nights and when the maids came in to clean all they did was make the bed. we had a couple of rooms and were not happy with the maids but other than that everything was good. Nice hotel in a good location. |
Mediocre 4.0
Jul 30 2013
Posted by Kurt
The hotel was reasonably accessible to Estes Park and Cheyenne WY. and the best thing was it was available during the dates I needed it. The hotel overbooked and did not have a room available the first night(7-24). The third night(7-26) my room was not cleaned. I would not stay here again and definitely would not recommend it to anyone.The hotel was reasonably accessible to Estes Park and Cheyenne WY. and the best thing was it was available during the dates I needed it. The hotel overbooked and did not have a room available the first night(7-24). The third night(7-26) my room was not cleaned. I would not stay here again and definitely would not recommend it to anyone. |
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