Pros (+) Room was fine
Cons (-) When I got there they had no record of my reservation ,I had to call customer service to deal with it.45 minutes till it was figured out
3 stars
Merit Hotel & Suites
8200 Franklin Avenue, Fort McMurray, AB T9H 2H9, Canada
Fort McMurray, Canada
See location+1 780 714 9444Photos of Merit Hotel & Suites
Overview
Guests at the Merit Hotel & Suites enjoy comfort, style and a friendly and helpful staff. Our downtown hotel is a welcoming home away from home. Whether travelling for business or pleasure, one night or a longer-term stay, all of our rooms offer the convenience of a mini-fridge and a work space with ergonomic chair. Our award-winning hotel provides free plated breakfast, Wi-Fi, and local calls, onsite restaurant, Casa Ilustrado, open for all three meals, and free heated underground parking. Enjoy one of our themed suites with a separate living room, two televisions, and kitchenette with microwave to make any occasion a special experience. These specialty suites also feature a fireplace and jetted tub. Enjoy a workout anytime in the 24-hour fitness centre. The Merit extended-stay suites are perfect for longer stays with the homey comforts of a separate King or two Queen bedroom, living room with sofa bed and built-in kitchen equipped with stove top, fridge, microwave, cooking utensils and granite countertops. Meeting and event space at the Merit can accommodate groups of up to 150 people.
Latest deals for Merit Hotel & Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Merit Hotel & Suites
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Kitchen
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Minibar
- Restaurant
- Bar/Lounge
Workspace
- Fax/photocopying
- Desk
Things to do
- Casino
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Merit Hotel & Suites
7.8
Good
103 verified ratings
Wonderful
32
Very good
18
Good
22
Okay
6
Fair
17
Mediocre
4
Poor
4
Summary of reviews
Guests say
Guests appreciated the excellent service and clean rooms at the hotel, with many highlighting the helpful staff. However, there were some concerns regarding the amenities, such as issues with room facilities and limited breakfast options. Overall, it seems to be a decent choice for those looking for value for money.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
87 reviews
8 out of 10
6 reviews
9.3 out of 10
2 reviews
6 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a fantastic breakfast with different options every day, including a variety of proteins and a nice selection of items. Some guests have mentioned that the breakfast could be warmer and that more fresh fruits could be added.
Is the hotel's parking convenient?
Yes, the hotel provides excellent heated indoor parking, which many guests have found to be very convenient and safe.
How is the cleanliness of the hotel?
The hotel is very clean, and guests have appreciated the daily housekeeping and the efforts made by the staff to ensure a clean environment.
What are the staff like at the hotel?
The staff at the hotel are friendly, accommodating, and provide excellent service. Some guests have mentioned that the staff went above and beyond to ensure a great experience.
When is the best time to visit the hotel?
The hotel experiences high season in October and low season in November. It's important to note that the hotel's location is very convenient for various purposes, such as attending events or accessing downtown, making it a favorable choice throughout the year.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Upgrade to a Room with a Kitchen
If you require a full kitchen, it's advisable to confirm the availability directly with the hotel to avoid disappointment upon arrival.
Enjoy the Hot Breakfast
Guests appreciated the variety of hot breakfast options provided each morning, making it a highlight of the stay.
Request Fresh Fruits for Breakfast
Some guests suggested adding more fresh fruits to the breakfast options, so consider requesting this at the front desk for a healthier start to the day.
Check for Pool Availability
If the pool is an important amenity for your stay, it's recommended to verify its availability directly with the hotel, as some guests were disappointed by conflicting information.
Address Noise Concerns
Light sleepers may want to inquire about potential noise disturbances, as a few guests mentioned issues with noise levels during their stay.
Confirm Room Amenities
If specific room features are important, such as a kitchenette or a full kitchen, it's advisable to double-check the room amenities with the hotel before arrival to ensure the room meets your needs.
Promptly Address Maintenance Issues
If you encounter any maintenance issues during your stay, promptly informing the front desk can lead to quick resolutions, as guests noted that the staff were responsive to service and complaint requests.
Opt for Underground Parking
Guests appreciated the convenience and safety of the underground parking, making it a recommended choice for those traveling with vehicles.
Consider Alternative Dining Options
While the hotel offers a restaurant, some guests found the nearby dining options convenient and worth exploring for a variety of choices.
Verify Water Temperature
If hot water is essential for your stay, it's advisable to check the water temperature upon arrival, as a few guests experienced delays in getting hot water in their rooms.
Location
8200 Franklin Avenue, Fort McMurray, AB T9H 2H9
What's nearby
- Heritage Park0.4 mi
- MacDonald Island Park2 mi
- Oil Sands Discovery Centre3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Merit Hotel & Suites
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $98 |
Average price (weekend night) | $99 |
When to book a room at Merit Hotel & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Merit Hotel & Suites
FAQs when booking at Merit Hotel & Suites
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Closest
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See most recommended stays in Fort McMurrayGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Fort Mcmurray |
Distance to airport | 6.3 mi |
Everything you need to know for your stay in Fort McMurray
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