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The hotel is located very close to Chattanooga, TN and some of the great scenic areas around the city (Ruby Falls and Rock City). The room was a descent size and very clean. The staff was also very helpful and nice. There were a few issues with the room...the hotel is next to a bowling alley or skating rink and there were a lot of kids in the area. I was somewhat fearful that my car would be vandalized or damaged but all was alright. Another issue I faced was a half naked, drunk patron outside the room that kept moaning. I called the hotel staff and they were extremely helpful in contacting the police.
Our reservation was for a non-smoking room and we were given a smoking room with no option to change. We couldn't sleep due to the smell and we took it with us into the car.
We didn't expect too much for the price - but was very pleased. Clean, well maintained and freindly. Breakfase and free internet. Very good Mexican restaurant just down the street! Great!
Clean. No smells. Great air. Reasonable beds. Fridge and microwave really nice people. Breakfast simple but nice. We will go again if we go to Chattanooga
nice clean hotel, friendly staff
We stayed at this hotel b/c of the great price. The front desk staff was friendly, however the room was dirty. The carpet was so nasty that after only 5 minutes of being in the room, our feet / socks were black from the grime. We were very unhappy since we were traveling with a toddler and we had to try to keep him off the floor. Had to scrub the tub before we could give our child a bath. Also there is very limited parking and we had trouble finding a place to park.
This is the worst motel we have ever stayed at...not clean, did not have spare toilet paper, no kleenex in tissue holder...beds worn out..shower needed cleaning...overall it has turned me away from staying at any Super 8 motel again..and we were Super 8 card holders.....
i stayed here twice so far had no problems had a great time getting ready to go back there again nice peaceful stay there every time
Decent for what I paid, but staff was rude and unhelpful.
Cheap rate for the hotel however next time I will book at a hotel with indoor pool.
Be careful if you are approaching this hotel from I-24 (from the north), it is sitting in a curve and you will completely miss the entrance if you don't exactly where you are going. Upon arrival, the front desk clerk was nice and was aware that I had several family members staying there, and gave me the room numbers of all of them. Upon checking into the room, we found that the housekeeping staff had overused some type of air freshner, and the room was almost sickening from the sweet smell. The room was nice, clean, and of the average size with two queen beds. Front desk clerk will call and check if everything is fine about 5 minutes after you check-in. Our microwave did not work, and would sound an alert every minute, but we just unplugged it. The bathroom is on the small side and you just about had to stand in the tub to close the door. The pillows were thin, but one could compensate by folding the pillow over. Parking was just outside the door, and filled up quickly. Pool is really small, and is between the hotel and busy Lafayette Road, so if you are afraid of being seen in your swim suit, you will probably not visit the pool. We had no problems with the location and location was a main reason we chose this property, but it could be hard to exit the property and go north towards Chattanooga during the morning and afternoon rush hour. If you are traveling to Battlefield Parkway, south, or to Chickamauga Battlefield National Military Park, location is not a problem. Breakfast was a average continental variety. Front desk during checkout was quick and added some humor to the morning. I would certianly stay again.
Wonderful stay. Accomodations were delightful. Will stay again.
then they had the netve to dismantle the stairs while we were trying to drag ourselves out of there. We had your rude staff. Horrible policy of forcing the client to come to the front desk for everything. The general unsafe broken natural of the hotel
person at desk was friendly and helpful. Did not make up for the rest roaches in the room, also smelled moldy. Sheets were dirty and not changed from previous stay. Wish I read the other reviews before staying here, this place was terrible
reasonable price this motel had been refurbished . there were places that the refurbishing could have been better.
The hotel has an indoor pool. The hot waffles, which are included in the free breakfast, are good. The hotel is close to many restaurants and the mall. The king-size bed was comfortable. Fridge/microwave/coffee pot in the room were a plus. Location is awkward as the hotel is boxed in by many other hotels making it hard to find. No elevator to 2nd floor; only stairs. Staff would not give extra towels at front desk unless we traded our dirty towels; said people were taking multiple showers. ?
staff professional polite accommodating hotel management might need to consider extra bug spray or changing terminator companies bugs were visible at late hour other than that very satisified with stay
It was cheap! Plenty!! People hanging out in the parking lot. I think they were residents of the hotel and not just guests. There was a Band-Aid stuck to the back of the door. It was old and needed renovating. The pillows were so thin and offered no support.
The bathroom was clean. The room and entire floor smelled of smoke although it was supposed to be non smoking, two of the lights didn't work, the outlets were all loose and worn out. Our devices wouldn't stay plugged in. Also, half the curtain panels were missing.
Location No elevator
This guest did not leave comments about this hotel.
There was never any mention of check in time... so we had to come back 'later', asked for no smoking --- got a no smoking room but had to walk through a smoked in zone to get there. Otherwise it was fine
This guest did not leave comments about this hotel.
Staff was excellent. Hallway smelled like weed, I complained and they came up and sprayed air freshener. Non smoking rooms are literally right next door to smoking rooms so whenever you turn on the air or the vent in the bathroom the entire room fills with smoke.
location One step above crack motel. So bad we turned around and left.
Cheap convenient location Tiny bathrooms, one towel thin pillows. Heard everything from upstairs and around us
The staff that checked me in was really friendly and so was the staff who checked me out. The toilet had to be plunged every time we used it. The light above the sink wouldnt turn on or it took a while to turn on. And the tv kept shutting its self off after about 15 min of being on and it took 15 or so min to turn back on.
Good wifi connection. Staff was friendly to me. Sheets and bathroom were clean. Hallway carpeting was stained but you get what you pay for. Would book again if i was in the area and money was tight.
Non-smoking room smelled of smoke A/C was poor Help wasn't
Nothing Stopped here to stay one night passing through and it was awful. People screaming outside and fighting. The walls are so then we could hear out neighbors. The floors creak like someone was in your room when they were walking down the hall. It was just nasty. Pay a little more and go somewhere else
Price very competitive. Bathroom door was all chewed up, and tv remote did not work.
Clean room, pleasant and helpful staff, great deal pricewise. Nothing - it was all terrific!
This guest did not leave comments about this hotel.
The beds were comfortable. There was trash in our room that housekeeping had missed.
Paul at the front desk is the biggest asset to this hotel. He is horribly overworked and obviously under appreciated but with us he was amazing! He seems to be the ONLY one concerned about this place. Sheets, toilet and sink clean. Cigarette smell, musty, damp feeling carpet, dirty a/c filter that made us congested. black mold on shower ceiling. NO attention to cleaning details. Run down, unclean and shabby. A real missed opportunity for the owner for simple fixes! BAD housekeeping
Staff was nice. Location is fine. My room listed as non-smoking had not been non-smoking for long. It certainly needs more airing out.
Not many guests, so plenty parking. 'Free breakfast' a joke; ate elsewhere. Stained room carpet. Twice had to phone hotel to locate desk clerk, while standing at front desk. Wife has asthma; got non-smoking room, but adjoined a room full of smokers; changed rooms after arguing w/ clerk.
I thought the staff was very friendly over the phone! The sheets had hair still in it, the sheets were stained, the room had a lot of messes that hadn't been cleaned and a lot of things needed a good scrub down. Plus, the walls were super thin, so we had a screaming baby that kept us up most of the night.
The staff were great . I couldn't have had a better stay . Located close to the park No
Location The cleanliness of the room
Surprised how good mattresses were. We both have back problems.
Location. Floors needed cleaned badly! Housekeeping did not restock towels.
Not a thing did I not like
The price was low and the staff (owners probably) very kind and helpful. The internet worked fine and the TV was OK with 1 HBO and the normal Comcast stations. There was a functioning refrigerator and microwave. The room I had was large. The room is ill maintained. Only 2 light bulbs worked. The A/C smelled sickeningly very musty and maybe unhealthy. The carpet looked dirty and the bedspreads looked dirty or very old with cigarette burns evident. The mirror in the main room was askew and couldn't be straightened. The toilet tank had a slow leak from underneath which was fixed the same day. The front door had a deep gash.
Updated room...A/C worked great!..Clean Along with room rate, had to a $75 hold on my CC...
Very nice remodeled rooms. Floors were dirty
nothing no pillow cases until ask for never did receive all the pillow cases pool was ice cold the pool changing room was not only dirty but extremely dirty The fan in the room bathroom was overly to extremely noisy hairs on the sheets
Location was good. Internet was spotty. No breakfast, no blow dryer, no shampoo or conditioner in the room.
Updated recently Still updating parts of the hotel.
The staff was very friendly and went out of there way for us. Due to the bad weather we had to stay an extra day. Very good beds and nice clean room.
The maid was really helpful. For the location I understand the $---- a night price but the quality of the room damaged furniture, old fixtures, the smell and horrible parking I would have gladly paid more for another hotel. This did not meet my Choice hotel expectations.
Location near mall and resturants Advertised with hot tub and there was only heated pool but the hot tub had been removed. Met at rudely at reception. We were about an hour early and were told abruptly that we had to return after 2 pm
Very nice clean remodeled rooms, staff was helpful and friendly. Rooms had microwave, fridge, coffee maker. Renovations still in progress as of Sept 2016, no pool or breakfast.
Great location and decent breakfast selection. The indoor pool was not warm at all. It was too cold for my kids to enjoy which was a let down because we looked specifically for an indoor pool.
The room was as expected. The breakfast was worthless. Also the listing showed that the hotel had a hot tub. That was filled in along time ago with cement. We planned to use it after mtn biking in the cold all day. It was a primary reason for selecting this hotel.