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The room was a nice size, with plenty of space for the kitchenette and bathroom. We had a 'studio with spa bath' and it had two beds- a queen and a twin, plus a couch. It was clean. The place was pretty outdated, even compared to other NZ hotels we were at on our trip. Mattress was old. It was also about 2 km (1.3 mi) from the center of town.
Really friendly welcome. Nice touch with fresh milk being made available
We found the motel very clean and comfortable. The staff were freindly and helpful. Good location.
The room is clean and spacious. No hot water after my husband had spa so the rest of us have to cancel our shower. This is even after we waited for 30 min still no hot water. I ended up taking cold shower as I didn't know. I have to soak in the spa bath to stay warm after the cold shower.
Excellent. The staff was very helpful. None whatsoever
Friendly and helpful staff, good local knowledge of places to go and things to do, room was clean and tidy although basic and had laundry facilities which were much needed. Excellent views of the montains when the cloud is not down. It was a little further than expecte from the centre of town - 15 mins walk and the street was quite dark returning late at night. Walls of the units were thin and the plumbing allowed us to hear when neighbours were having a shower or using running water.
the location, with a view of Mts Cook & Tasman (cloud permitting) the noise from the nearby heliport. the wireless internet reception in our room was poor and unreliable.
The last 3 rooms ( 23 to 26) have views of Mt Cook. The day of arrival was in Winter. The room was freezing cold and after 12 hours it was still cool. This hotel has cheap 40 dollar convection n heater ( no fan) only.
The view - well it would have been fantastic if it wer'nt for the torrential rain and low clouds covering the mountains. the hotel was nice, well presented and comfy. The shower - as soon as you went near the hot water the pressure went south - hated the miserable shower with no pressure - had to run around to get wet which is not fun in winter. The heater was not powerul enough to heat a cold room in the middle of winter - it struggled to warm the room. We had a power failure in the middle of the night due to the weather so we woke up to a cold room but this was no fault of the hotels.
strange smell in the room