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Actually I only can complimet this hotel,-personally to me, everything was perfect from the minute when i was taken and driven to hotel..Wonderful enviroment, relaxing atmosphere, briliant and helpful staff, luxorious dinners at reastaurant and richness of breakfest. I simply had the best possible time during my short vacation!
Very enjoyable 3 days spent in the region. Hotel was a little difficult to find even using GPS which was not quite accurate. However vista and views worth the effort. Breakfasts well catered for including gluten and dairy food intolerances. Best in this regard in the entire trip. Friendly front office staff. Walk to train downhill easy but return after full day a little tiring. Did not get chance tobtry out "emotional showers" in spa complex.
Great service and best cost / benefit.
Incredibly friendly and accommodating staff. We were blown away by how they bent over backwards to accommodate us, especially with the shuttle rides. Good alternative to staying in cinque terre...just a 6 minute train ride to Monterossa.
This was a little gem and the star of our month in Italy. We stayed in many hotels but this was the best and superb value for money. Big clean rooms most with balconies, small walk to train station so easy to do Cinque Terre, parking, wifi and pool with awesome "emotional shower" and sauna etc. Great after a long walk. Bfast was also superb - didn't want to leave! Only warning is that if you want to walk from Levanto to hotel you have to go up a few steps as up a little, but normally you are there for the walks and views anyway!
We initially booked for two nights and enjoyed it so much we stayed for five. The room and bathroom were boht large and well appointed with a large balcony that looked over the town. Levanto is the next stop from Cinque Terre with all the train connections etc. and the hotel is a 10 min walk from the train station. Our GPS got completely confused trying to find the hotel once we got to Levanto, but a quick phone call and the hotel staff gave us easy directions. The GPS was trying to use roads that are walking tracks - something up with the maps, even putting in the longitude and lattitude did not help.
the location was very central to city centre and train station The room was very small and no storage facility in the bathroom ie: shelving for toilet bags etc.
very modern facilities lack of wireless in rooms
Excellent staff, service and meals Nothing
Privacy Very small (I'm talking about my shoulders touching the sides of the shower at all times no matter what direction I turned kind of small). Though it was a cheaper hotel for the area, it was simply too small to use well. Mainly just the bathroom though... The bedroom was small, but workable.
Great Location, Great staff who were very helpful. Breakfast was wonderful. The location is great for a visit to the Cinque Terre however the city of Levanto is nice as well to visit. Room was nice and had a privat balcony. I would definately stay here again.
Yes the Lady in reception was extremely helpful and pleasant No Air Conditions is a disaster for any time in July / Aug. Also no parking available beside the hotel.
It was within a short walk to the train station which connected to Cinque Centa The room was very small, there were no case facilities, the cramped conditions make only a very short stay possible. Parking is on the street, which although safe made unloading & loading a car very difficult as the street was on a hill with the hotel at the bottom
Hotel staff and services It would be nice to use the roof on the hotel for relaxing
The breakfast was delicious and had good variety, particularly including fresh fruit, eggs and good coffee. Staff were friendly and helpful. The rooms did not have any electrical sockets, which made it difficult to charge mobile phones, cameras etc. Secondly, the insulation is not particularly good so we had a lot of noise late at night due from the streets and nearby elevator.
The breakfasts were fantastic Everything was great don't change anything loved the wiFi free
Nice hotel, very peaceful, wonderful scenery. No restaurant!!! We had a room for us and one for our children so were charged double by the hotel transport when only one person was paying double the bill!!
The breakfast was excellent and the staff very helpful
The location and the friendliness of the staff
Beautiful view. Lovely place with friendly family service. It's a little tricky to find.
The two brothers from Rome and the gentleman from Rapallo at the desk couldn't have been friendlier or more helpful. Rooms were very clean, breakfasts good and views and property very pleasing. It was great to have a garage as well. Mattress was rock hard.
View from hotel was spectacular. Staff was very friendly and helpful (we didn't speak the native language).
Run by accounting, water not hot enough no tissues not 4 star 3.5
Large comfortable room, friendly staff, good breakfast Quite a long way up the hill, but pleasant view when you get there.
Fantastic location Wonderful views Very clean and spacious Friendly staff Shuttle service to local beach and town only five euro return No restuarant
Excellent hotel, very good service, nice and helpful staff, lovely terrace with fantastic view :-)
The staff were great . The restaurant was excellent, very good value for the money. Hotel is located 15 minutes from the main station to take the train to go to the 5 Terre which is very convenient (cheap taxi shuttle is organised as well)
Nice short drive to Levanto. Next to hotel is an excellent restaurant.
Lovely location beside a running stream. Fresh air and great base for Cinque Terre holiday. Room had a musty, moldy smell from bathroom which we mentioned to staff for future travellers.
Quiet, peaceful location, not far from the sea. Excellent adjoining restaurant with multilingual maitre d'. The hotel name could be displayed more visibly from the road. We went straight past it and had to ask 3 times before we eventually found it.
We had a "junior suite" which was large, well designed interior with a terrace overlooking the mountains. The facillities are excellent and sometimes need explination: so hypermodern (minimum and maximum roomtemperature are computercontrolled from frontdesk, in the room is the manual thermostate).The restaurant is close by, so you can fully enjoy the marvellous wine collection. We suggested to the owner to put noice absorbers under the chairs because of the beautifully tiled floors. It will improve the comfort.
the design, attentiveness of the owners, quiet and pleasant place, about 4 km from levanto where there's a local train to cinque terre. only pay tv
The owners and staff were very friendly and helpful, the rooms are immaculately fitted out and prepared, the breakfast is great, there is a free shuttle to and from Levanto each day to the rail or boat terminus(you can also buy your Cinque Terre Pass at the hotel to avoid the crowds at the railway station). Free car parking on site. The associated restaurant next door serves perfect Italian food and wine with great service (and menu advice) at reasonable prices. One of the best experiences of our Italian holiday.
A very nice and new hotel with very friendly and helpful staff. Around 10-15mins drive to train station for visiting Cinque Terre is OK for visitors travelling with cars.
The staff were fantastic (husband & wife team) and very welcoming. The hotel is new and the rooms are spacious and very chic - breakfast was nice and the restaurant next door (run by the husband and owned by the wife's father) was excellent. The hotel setting is very tranquil and peaceful yet close to Cinque Terre and Levanto.
the position in the forest very quiet and very comfortable room.
The view from the balcony is fantastic especially at sunset some of the should be available recreational facilities are either closed or not functioning properly during the period. rooms are too small. TV screen is a 14 inch and is very uncomfortable to watch. Towels are not approriately sized.no beach towels are available. room cleaning is not available. Access to the hotel is very difficult( narrow roads). It is too dangerous to walk to any of the nearby towns due to the lack of walking trails which compels you to use the car and face the associated severe parking shoratages in all those towns.
perfect location, great nature
The property is pretty and close to the sea. The price was ok compared to other hotels in the Cinque Terre. The staff at the office were not pleasant at all! (contrary to our other experiences in Italy). They did not have ANY information about the weather, or boat/ferry services in/around the Cinque Terre!
The location and views are great. The property is old and in no way 4 star unless you are using a 10 star system!
calm, very good view and refreshing air insufficient equipment and old furniture.
The view. The lack of promised internet access, heat only available during certain hours, no hand soap supplied, un comfortable sofa.
The view of the water was fabulous. The accomodations were very good and the resort ammenities were good too. The distance to the nearest town was 20 min. by foot over a rough trail. The lack of public transportation (bus or train) made us rely upon taxis and La Francesca staff to get to/from town.
Stunning views and relaxed atmosphere within a short drive to the Levanto train station (Cinque Terre). Villas show their age but who cares in such a beautiful location. We (2 couples) booked for 2 nights but stayed for 3 and would have liked to stay longer.
The village is situated on the coast, in a real pine forest.The sea view is breathtaking. Excellent food & wine at the restaurant. The village is 4 km far from Levanto on the up&down coast road-you can't walk on it. There's no bus, you have to take a taxi that costs 20 euro, to get to the train station. The sanitary's were from the '70, not suitable for a 4star residence.
Gorgeous view of the mediterrian. Staff was very responsive when we had a problem with the hot water and all was fixed.
very comfy area- nice and quiet.
Beautiful facility. Quiet. Good food in restaurant. Allessandra is a gem--she helps with everything.
The hotel was efficent and clean. The restaurant was very good and the best part of the hotel. The room could use some paint, but otherwise was good for the value. Also, the town the hotel is located in is very small and quite with little else other than the hotel so plan for that.
Everything, except dinner problems (but despite this, food in this hotel restaurant was excellent) Dinner problems - if you have no reservation on saturdays evening - this hotel will not give you food at all and you will be supposed to find another place for dinner. So, be smart - if you want to have the dinner in this hotel restaurant - make reservation! ;)
excellent breakfast, 5 star quality Overpriced in our opinion, room not spacious, only a roof window.
Very clean, very good breakast and very nice staff
Perfect position, great swimming pool and good breakfast, if compared to an average Italian hotel of the same category. Some nice "special attention" to international visitors (Skype, foreign languages spoken, tourist info available in the hotel)
Very Good location, lovely swimming pool, perfect to go to Cinque terre - train station and beach 5 minutes walk.
Spacious and nicely furnished room. Good restaurant. Staff very helpful in planning trips to Cinque Terre. Convenient localisation - close to train station, easy access from motorway.
Very friendly staff. Free Internet.
The hotel was very clean and the room was a good size for value. Breakfast was not provided as was indicated on this site.
Spotlessly clean, engaging staff, excellent continental breakfast
Fantastic hotel. So glad we chose to stay here rather than in one of the Cinque Terre villages. Levanto has so much to offer in terms of dining and shopping and having the ability to drive in and park for free was definitely a plus. Parking is a really short walk, no more than 10 minutes. The staff were very helpful and friendly and breakfast was great too. I would definitely stay again.
Hotel Garden is nicely located close to the beach and the hiking trails. We hiked from Levanto to Monterosso and back (approx. 25 km.). Very beautiful. The breakfast was superb and the staff were very accommodating and helpful. Parking was free but it was a 20 minute walk back to the hotel.
Hotel garden had well appointed large rooms which were value for money. The staff were very helpful and the breakfast served was excellent including lovely coffees. The hotel was well placed for the beach and the towns facilities. Lift didnt go to hotel reception floor
clean, value, great breakfast, free parking, friendly clerk who helped with bags no elevator, bit difficult to find
Near the beach, friendly, English speaking staff, Clean room. A/c controls were difficult to figure out, so hot or cold.
Everything was perfect. I would highly reccommend it to friends . Great staff who spoke excellent English made it even more enjoyable. Two minutes walk to the beach with the best power shower in Italy to come back to. Plenty of good restaurrants within easy walking diatance to the hotel and the villages of the Cinque Terres at your doorstep. Great value for money !
I experienced the hotel to have a very familiar and enjoyable atmosphere with clean, modern rooms and a rich breakfast.
Ease of registration, very helpful staff. The computer with internet, in the lobby, was very useful to help us with the rest of our trip. We had a great stay and the advice we asked for was accurate.
hotel staff was very nice very loud!! lots of street noise until after midnight and starting about 6:00a.m. and lots of noise from the hotel maids starting about 7:30 a.m.
Friendly staff, nice view, ok breakfast, nice surroundings Very rough road to the hotel, I almost destroyed the car
Nice setting with grass and olive tree around hotel, clean rooms, chilfriendly pool, good kitchen. The access road to the hotell is extremely bad! 2K gravel road where you almost need a 4wd to get up! The distance to Levanto is to long, with the bad road the hotell is vetter fort lokal walks than excursions to the Cinque Terre! In our room only twoout of four beds had bedlamps, when asked they could not organize anything temporary-so reading in bed was not possible!
The rooms were big There was a lot I did not like: The way to approach is a dirt road of a few kilometers, quiet dangerous, specially at night. Nobody answered at reception, when we called to get directions on how to arrive. The rooms were freezing when we arrived. We stayed two nights. In the middle of the first night I woke up freezing. Apparantly they switched off the heating. I was upset in the morning and they promised it will be OK. When we got back on the second day in the afternoon the rooms were freezing again. Its not a 1star hotel, its a 3 star hotel and we paid for 2 rooms 220Euro per night. Not recommended at all.
The friendly and welcoming attituded of the owners, their willingness to help in every way and the modern facilities of this brand new hotel. Right by the sea and close to the train stations and the Cinque-Terre. We would have liked to stay longer.
Rooms were very clean and comfortable and stff were friendly and very helpful. great seaside position in the right season.
New rooms and friendly staff. They forced us to take our car out of the parking lot (located in the train station). It was very hard and time consuming to find a paying parking spot in Deiva Marina
Location near beach and train to cinque terra The hotel is very diffiuclt to find. The street it is supposed to be on does not exist.
Perfect location, situated right on the beach. Helpful staff and off street parking! Very good stay
Good location, good friendly service I found the bed very hard.
The more than helpful staff made this stay one of the best we have had on the trip. The location was great, the included breakfast was good. Nothing bad to say!
We liked the Church bells which rang the hour, the delicious breakfasts and the friendly and helpfull staff
Nice staff, clean, good breakfast wi-fi only at the entrance
Good location, friendly staff. Expensive for small family hotel.
convenient location to everything inc. train station and downtown very small elevator
Very helpful staff. Excellant breakfast. Good location in town. Fairly close to the train station. Small bathrooms with very small showers stalls.
comfort and convenience
The hotel has a very good placement, in the center of the town, near to everything. There were nothing we did not like
We would book this hotel again. We arrived by train at ll pm and per email reqest we were met at the train station by a driver who took us to hotel. Even though it was walkable (10 min), so great to have that service at that time of night. There was even a little bar across the street that was open. We loved this hotel. Opened the shuttered window in the am to a view of the sea. It was wonderful. Breakfast was super. Desk service was of the greatest quality. They gave us maps and directions. The room was large & comfortable. We'll be back! There was nothing we didn't like about this hotel.
staff and help very good!! room was great!! location very nice and peacful would highly recommend hotel loved the breakfast and the court yard Great!!!!!!!!!!!!!!!
Excellent location for visiting Le Cinque Terre. Use the train to visit any of the five villages. The walk from RioMaggiore is the gentlest introduction to the coastal path. The staff at Residence Kris were very friedly and helpful, thoroughly recommended.
The staff was excellent. They were pleasant and helpful. The room was comfortable and clean. The beach was nice and very near. Hotel was easy to find from the rain station. easy access to Cinque Terre.
This hotel is a treasure. It's location, in the lovely little seaside village/resort of Deiva Marina, is perfect for beach holidays or for visits to the Cinque Terre as it is only two train stations north of Monterosso. The hotel is situated in a quiet little street with a beautuful alfresco seating area at the front.Our room had all the modern facilities, a small kitchenette for self catering and a balcony with views towards the village and mountains.The staff were very friendly, helpful and we enjoyed chatting with them. Breakfast was huge and delicious with freshly cooked eggs. The train station is only 200 metres away and there are a number of restaurants in the town. We would definitely return to this hotel as it was one of the most relaxing that we stayed at on our trip throughout Italy.
facililties in room very good, staff very friendly
It was situated in a quiet village and not near any noisy roads or late night bars (if there are such things in Deiva Marina). There was free use of the internet. Staff were helpful when asked how we should get to places such as Portofino or what restaurants were available to use. The ice cream cabinet trapped us on our way past! There was no power point in the kitchen that could be used with a small travel electric kettle. A power point would also have been useful for using a camera battery recharger. A small micro wave would have been good
The staff was always very friendly and helpful with any questions we had -- which were many! The room was spotlessly clean, and kitchenette was helpful. Evening dining room and outdoor lounge availability. Loved the big French doors to the balcony! Minor complaint ----- flat pillows........
The hotel was clean and quiet, 5 min to rail station. the staff was very friendly and helpful.
staff extremely helpful-free parking-nice room-quiet.
We had a wonderful time. The hotel was excellent value for money. Extremely clean, modern, very friendly. The beach was on the doorstep and it was fabulously easy to get to by train from pisa. The trains station in Deiva Marina was a short stroll away and the services ran very regularly, including late into the night for cinque terre towns. The town itself is a little sleepy, but this was super relaxing and we used the bars and restaurants in monterosso when we wanted something a bit livelier. Train from Pisa for two of us was just under 15 euros one way, it costs about twice as much if you use the eurocity train between pisa and la spezia, and is only about 15 to 20 mins quicker. i would recommend checking train times on trennitalia site.
extremely clean and comfortable; comparatively spacious for a European hotel - close to train and town - bathroom was spotless - quiet area but close to everything you needed - big breakfasts
Overeall a good comfortable hotel where everything was just right - good clean room, nice breakfast, great staff and excellent location to explore Cinque Terre region.
The hotel was very very clean! 1. There were no shelf to put on our bath bag, and we had to put all our things out of the bathroom. 2. No air or fan (ventilation) in the bathroom 3. They put only 1 shampoo + 1 bath gel for 2 people for the whole day - there was not enough
The friendly and helpful staff, plus the clean modern room.
Brand new hotel, just renovated and opened a week ago when we were there. Nice cosy rooms with big enough bathroom and balcony. Great breakfast in outside terrace. Located egually close to railway station and beach (Levanto is pretty small place). Hotel staff very friendly and helpful.
The staff were extremely pleasant and helpful. The option of a hot breakfast was unusual and appreciated. All fittings and facilities were of very good quality. One of the best showers we had in Europe.
The staff were fantastic and the hotel felt brand new and very clean. The location is great only 400 metres from a beautiful beach. Their restaurant nearby was also excellent. Try the tuna.
Clean, spacious and good breakfast
Location - for access to Cinque Terre It was a good hotel and the staff were excellent but possibly a little pricey for the standard. I did not do a detailed comparison to other hotels in the area though, just to other hotels we used during the trip.
It was brand new, so our booking was one of their very first (and there were no reviews on your site at the time). The standard is far higher than three star and the rooms, decoration etc are very cool Italian design. There is easy parking, the breakfast was excellent and the staff extremely welcoming. A real discovery in this lovely town, many thanks!