Cons (-) Not worth the price. Run down
2 stars
Clarion Pointe Franklin - Nashville Area
Photos of Clarion Pointe Franklin - Nashville Area
Overview
Clarion Pointe Franklin - Nashville Area offers free WiFi, free parking, an outdoor pool, a fitness center, and free coffee. Guests rooms feature a refrigerator, microwave, coffee maker, a flat-screen TV, a hairdryer and an iron and ironing board. We are near Grand Ole Opry, the Johnny Cash Museum, Franklin Antique Mall, the Carter House, and CoolSprings Galleria. Plus, with every stay, you can earn points toward free nights, gift cards and more with our Choice Privileges Rewards program.
Latest deals for Clarion Pointe Franklin - Nashville Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Clarion Pointe Franklin - Nashville Area
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Conference rooms
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Radio
- TV
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Things to do
- Golf
General
- Family rooms
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Pool
- Outdoor pool
Reviews of Clarion Pointe Franklin - Nashville Area
7.8
Good
1224 verified ratings
Wonderful
413
Very good
190
Good
197
Okay
105
Fair
128
Mediocre
61
Poor
130
Summary of reviews
Guests say
Guests appreciated the great location, friendly staff, and good breakfast options. However, many expressed dissatisfaction with the cleanliness and condition of the rooms, mentioning issues like hair in sinks and ongoing remodeling. The value for price was noted positively, but some felt the hotel was run down and not worth the cost. Overall, while there were positives, significant improvements are needed in room maintenance and amenities.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Cons (-) There was absolutely no hot water in my room, on the second floor. Staff said it was due to the construction, and said they would notify the general manager. I asked him to have the manager call me, which never happened. The bathroom had not been properly cleaned, and had hair and dirt all over the floor. The first floor was so torn up due to construction, that I had to exit a side door and walk a...
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Pros (+) The proximity to my job was good - however everything else was dreadful. After sharing my experience there with the front desk - they did take two nights off of my stay which was appreciated. I would have changed hotels if I had more free time in the day to figure it out.
Cons (-) The water was an issue - never had a warm shower during the course of a week. The first night it was freezing cold and then was scalding and then freezing cold and scalding and freezing cold as the week progressed. Erratic - couldn't even get warm water from sink to wash my face with. I tried everything... letting it run, etc. nothing. Fridge in room froze all of the food I purchased for packing l...
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Pros (+) Price is why you would stay here
Cons (-) Insects in room, missed cleaning one day, lights were out, key did not work one evening - long walk with bags and dinner in hand.
Pros (+) Breakfast was good, Wifi, nice comfortable beds, Rooms were clean and smelled fresh
Cons (-) Next to a grave yard, House keeping didn't make our bed everyday (we stayed 4 days and they only made it once)
Pros (+) they were understaffed and dirty.
Cons (-) The manager watched the desk clerk answer non stop phones while trying to check in three different groups. He offered no help. There was a blood stain on the fold out mattress. The room smelled strongly of pool. The beds were like rocks. Woke at six am to the police banging on another guests door for 20 minutes. There was mold all over the bathroom. The place was filthy and breakfast was lame. Wil...
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Pros (+) Mattress
Cons (-) Breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's complimentary breakfast?
The hotel offers a complimentary breakfast with a variety of options such as cereal, hard boiled eggs, yogurt, and a waffle maker. However, some guests have mentioned that warm eggs, sausage/bacon, toast/bread, or muffins are not included.
Are there any concerns about the hotel's breakfast offerings?
Some guests have mentioned that the breakfast options are limited, and the breakfast area can be small, crowded, and messy. Additionally, a few guests have noted that the pull-out bed had an old mattress and was squeaky.
How is the hotel's cleanliness and customer service?
Guests have praised the hotel for its cleanliness and the friendliness of the staff. However, some have mentioned concerns about the limited breakfast choices and the need for more options.
What are guests saying about the quality of the beds?
Many guests have complimented the hotel for its comfortable and spacious beds, providing a great night's sleep. However, a few guests have mentioned that the pillows went flat fast and the curtains wouldn't stay closed.
Is there any feedback about the hotel's parking availability?
Some guests have noted that the parking lot was kind of weird, while others have appreciated the veteran parking space outside. However, no specific concerns were mentioned regarding the availability of parking.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Stairwells
Several guests mentioned that the stairwells had a noticeable smell of cat urine, so it may be best to request a room away from these areas.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be of low quality, so if you have specific preferences, it might be a good idea to bring your own.
Check the Room Amenities
While the hotel offers amenities such as an outdoor pool and laundry facilities, some guests found that certain rooms lacked expected features like a microwave, so it's advisable to confirm the in-room amenities before booking.
Plan Breakfast Timing
Guests recommended arriving early for breakfast as the seating area could get crowded, and some options might run out if you come later.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances from neighboring rooms and hallways, so it may be helpful to pack earplugs in case of any disruptions.
Inquire About Hot Water Consistency
Some guests experienced inconsistent hot water in their rooms, so it might be wise to check with the staff about this issue upon check-in.
Opt for Veteran Parking
If you're a veteran, consider utilizing the designated parking space outside the hotel, as mentioned by a guest who appreciated this feature.
Check for Room Smells
A few guests reported musty or unpleasant smells in their rooms, so it's advisable to check the room upon arrival and request a change if necessary.
Verify Breakfast Options
While the breakfast offerings were satisfactory for some, others found them limited, so it's recommended to verify the available options if breakfast is an important factor for your stay.
Confirm Room Requests
If you have specific preferences or requirements, it's advisable to confirm them directly with the hotel to ensure a comfortable stay.
Location
6210 Hospitality Drive, Franklin, TN 37067
What's nearby
- John Henry Carothers House1.3 mi
- McGavock Confederate Cemetery2.4 mi
- Fort Granger Park2.6 mi
- Franklin Antique Mall2.9 mi
- Mordecai Puryear House2.9 mi
- Alpheus Truett House3 mi
- Douglass-Reams House3.1 mi
- Maney-Sidway House3.2 mi
- Lotz House Museum3.2 mi
- Carter House3.2 mi
- CoolSprings Galleria3.3 mi
- Thomas Shute House3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Clarion Pointe Franklin - Nashville Area
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $83 |
Average price (weekend night) | $139 |
When to book a room at Clarion Pointe Franklin - Nashville Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Nashville Intl |
Distance to airport | 16.3 mi |
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