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Franklin Car Rentals

Wed 1/18 Pick-up
Thu 1/19 Drop-off
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Franklin car rental reviews and directory

Car rental reviews:
Okay (5.1, 10 reviews)
Car rental locations in Franklin:
2 locations
Locations in Franklin
1113 Murfreesboro Rd Ste 402
+1 615 599 3606
1682 Mallory Lane
+1 615 661 6017
  • 4.8
  • 5.4
  • 5.8
  • 4.4
  • 5.2
Recent reviews
10.0 Excellent
Nov 19 2016
Pros: Super easy pickup and drop off. The car was clean and as advertised. Was able to directly connect my phone to the audio system via USB, which was a major plus.
9.6 Excellent
Nov 23 2016
Great deal, great car, great!
Pros: The experience of conveniently renting a car
Cons: The pickup/dropoff site did not have a sign, so our agenda was delayed considerably as we drove aimlessly around the general vacinity. Finally, by some margin of chance, we decided to pull into an auto body repair shop, and surprise! There was a Hertz rental office in the very back hallway. It was nothing short of confusing.
2.0 Poor
Nov 26 2016
I left in an uber because they didn't have any car
Cons: They didn't have a car even though I had a reservation so I couldn't go home home to my family for thanksgiving. I sat home alone,
2.0 Poor
Nov 27 2016
Cancelled reservation when we landed!
Pros: Nothing, no rental.
Cons: I confirmed before we departed and upon landing received a call that our reservation had been cancelled because they rented out all their cars, although less than 3 hours before they confirmed our reservation.
6.4 Good
Dec 24 2016
Pros: First car given to me had a brake light out. Was not accounted for in report. Staff was not unfriendly, but clearly would rather be doing something else. Second car was fine, smelled like smoke, but otherwise clean and in working order.
2.0 Poor
Jan 2 2017
Kayak Car Rental Horrible Experience
Pros: Nothing!
Cons: Got to the airport only to find out that Kayak had called the booking at airport then booked with a company 10 min away from the airport and the location was closed when I landed!!!
5.6 Okay
Jan 4 2017
Terrible Service
Cons: No one from hertz was at the counter when I went to check in. I left something in the car and had to have a friend in the Nashville drive to Brentwood because the man didn't "have time" to go check the car to see if it was in there. The car was parked right outside his office. Terrible customer service.
8.8 Excellent
Oct 7 2016
Got what I needed.
Pros: I got an economy car on short notice for a short overnight trip.
Cons: For some reason, car places still can't seem to staff well enough. There was a guy on hold on the phone for the 15 minutes it took to get my car and why does it take 15 minutes? It seems that with today's technology I could at least start entering my info into a Kiosk when I arrive to shorten the amount of time it takes to get my car.
2.8 Mediocre
Apr 5 2016
Staff was barely even present
Pros: Absolutely nothing. The entire experience was unpleasant!
Cons: The lackluster gentlemen working the desk said "well this car hasn't been cleaned but you can have that" followed by "it's the only car we've got right now but there's a $20 a day upcharge from what you ordered and you'll have to pay that" Avoid these people at all costs
2.0 Poor
Jun 18 2016
Cons: Never rented the car
Car rental locations in Franklin:
1 location
Locations in Franklin
820 Crescent Centre Drive
+1 615 771 9070
Car rental locations in Franklin:
1 location
Locations in Franklin
820 Crescent Centre Drive
+1 615 771 4373
Car rental locations in Franklin:
6 locations
Locations in Franklin
1129 Murfreesboro Rd
+1 615 599 7137
1201 Lakeview Dr
+1 615 794 1000
210 Wilson Pike Cir
+1 615 661 6181
284 Mallory Station Rd
+1 615 724 1830
3975 Carothers Pkwy
+1 615 595 5580
625 Bakers Bridge Ave Ste 103
+1 615 778 9450
10 travelers who rented a car in Franklin gave the car agency they used an average rating of 5.1

Car Rental Locations in Franklin

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