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The front counter was very friendly and made the stay fantastic. The rooms were very cozy, and the location could not be better. Highly recommened! The WIFI is intermittent and parking is very difficult if the hotel is busy if your hire car is large - we recommend parking in the side street.
Easy to find and central to Franz Josef attractions Friendly service and all the facilities clean and available. Not a luxury hotel but good basic accommodation
Our room was comfortable, a good size and well appointed. The location of the motel was ideal for exploring the Franz Josef glacier
This hotel was a great location easily accessible to all the activities. The DVD player and selections at the front office was a nice touch. Being able to make food in the room was helpful.
It was perfect for the price. Convenient location, the rooms were a good size and clean.
Excellent service and very good room. Breakfast good for price.
It is convenient to the Glaciers. The room is very small.
We stayed in the room with bath and shower. It is very basic but clean. It is one step up from camping. It did have a refrigerator. The room was small. There was no ice available to either use or purchase on site. They, along with many places in NZ should invest in screens for their windows and doors.
Great location and mountain views. Bathroom was a bit small and could do with upgrading.
Staff friendly, helpful and courteous. Location close to the glacier was excellent for views of beautiful scenery both at sunset and sunrise.
IMHO, hotel is a very overpriced - i paid 170NZD for the room, while in Queenstown i paid just 250NZD for two bedroom/bathroom apartments at Oak Shores with lakeview! Here for company of three i had to book two rooms so i end up paying 340NZD. I would say that this hotel needs serious bathroom upgrade - everything is very old and outdated. Overpriced and rooms need upgrade
localization Bathroom. Bad shower, the bathroom was flooded.
the view of glacier from bedroom window No spa facilities,restaurant on site not open, reception on site not open, no internet on site - could be due to time of year of stay.
Staff were helpfull in agreeing that price quoted on line was unrealistic relative to the facilities in the hotel. Hotel facilities and appearance are dated and badly need refurbishment.
Hotel situated in a great location near to the glacier with lots of good restaurants within metres. Hotel room very well equipped and very warm which was welcoming as it was freezing when we arrived. Hotel staff were so friendly and helpful too. Definitely stay there again when visiting the area.
Probably biggest hotel in frank josef. Right in the centre of town. Comfertable rooms. Good view of Glacier from some rooms.
Good clean motel-Knowledgable and helpful staff-Good location.
Only 5 channels on the TV, Small bathroom,
The ease of parking and the closeness to all the essential amenities of Franz Josef.
The Motel had a good location where it was quiet, and only a short walk to the village facilities. Staff were very friendly and helpful. Room was spacious and well appointed.
Extraordinarily friendly and welcoming owners. Very comfortable simple but very well laid out and appointed rooms.
Very clean and well located. Very helpful and friendly owners, nothing was a problem at all. Maybe a sheer curtain or blind would allow a bit more privacy when the curtains are open.
Studio unit very comfortable with all facilities. Very convenient to all activities particularly the Spa right opposite No
Very nice unit, fairly new, great location in town. Couple running/owning the property very friendly and helpful. Just felt very comfortable being there. Heater kept kicking on and off all night, isn't real effective.
Owned and run by a couple with excellent attitude to serve. We reached at 12 midnight after a 7 hr drive and arrangements made by them to ensure that our rooms were ready, heated etc were great. We just stepped in and all formalities happened next day. We were with 2 kids aged 8 & 4 and found the place very comfortable to stay.
Room was clean and well laid out. Staff was helpful. Close to shops and restaurants.