There is nobody at night in the reception, I had a key problem and couldn't access to my room. I had to find an other hotel to stay for the night. In the morning I came back, they appolagized several times and pay my money back that I payed for the other hotel.
The big space of the room.
Every things were good in your hotel.The best thing is so much quite . nothing
Excellent location - close to the rail station and city center. Decent and ample breakfasts. Quiet despite being close to the station. There was too much smoke from the bar area, which polluted a lot of the surrounding lobby and dining area. The cleaning of the bathroom was not as careful as it should have been. The wash cloths were not replaced after the first day.
Perfect location in about 100meters from Olten train station no free wifi connection.1 week costs 45CHF
The hotel is very very nice. The rooms are very comfortable and really value for money. The staff is very friendly and look after your needs. I can really recommend this excellent hotel.
One could not say the facilities are acceptable in term of space, cleanlessness etc... ...but when we arrived, our reservation had not been took in account, which forced us to an hour of argument with the uncompetent doorwoman who could not speak english, and an awful manager who hanged up the phone because we were "calling too late". Finally an helpful gentleman who could speak german with both of them helped us out of this situation and agreed to let us get the last room avalaible. Before booking in this hotel, one should also know "close to the station" means facing it, which also means you will hear trains quite loudly all night. Flight away, fellows...
super location, easy access to train station and down town.The room was very comfortable and quiet.
Close to the station and therefore easy access to Zurich or Berne or anything inbetween.
good rooms, very clean rooms, a good breakfast No reception at nights
The welcome was very warm and interested. The breakfast was very disappointing, we had to go to a nearby catetaria/konditorei and we had there a very litle breakfast.
The welcoming attitude of the hotel staff, the cosy/relaxed atmosphere in the common areas.
Good location and very friendly staffs. Nothing special, but room space is relatively narrow.
Good parking area. High speed free wi-fi. Easy access to/from all road directions. Hotel may be good for those who likes oriental accent. Actually this is Ming Dao Hotel & Restaurant (don't try to find entrance to Zur post hotel). Room spacious enough but bathroom rather small. No air conditioner in the room. BBQ area right below the windows. Breakfast is outside the hotel just hundred meters along the street in the small private cafe.
Beautiful historic hotel, convenient location, large clean rooms, staff very helpful, exceptional buffet breakfast No air conditioning, also often uncomfortably warm inside hotel, smokers are allowed to congregate near the front door or on disgnated balconies and there are times when their cigarette smoke invades this supposedly non-smoking hotel, can be noisy when events are held downtstairs (I.E. wedding), many rooms look onto a nearby building so there is not much of a view
The internal layout of the hotel is charming. Breakfast or dinner in the atrium area is special.
Very quiet. The staff were very friendly and always ready to help. Nothing whatsoever.
I did not like anything!! I did not like the fact that they didi not change bedsheet during my stay there for 6 nights!!!!!!!!!!!! also the hotel staff was not polite at all!! when the breakfast was almost finished they did not bother to refill the trays!!
Family run hotel built around a Victorian style atrium and combines old world elegance with modern bedrooms. Baden is a lovely old town by the River Limmat but every thing is expensive for the UK visitor.
The sunny and cosy terras when the weather was good. Also friendliness of the staff. The construction works opposite the hotel waked me up very early (but than this is not the fault of the hotel....)
An old hotel situated below the castle with a relatively modern extension. Our room on the top floor of the latter was clean and comfortable with plenty of space and ample storage. The restaurant is especially comfortable with booth seating or a large outdoor terrace. A sunday morning brass band concert added to the charm. Rather cramped garage parking is free for guests. A pity that a modern ugly development in front of the hotel detracts from the charm of this otherwise beautiful town. The buffet breakfast was noisy and disturbing as in many other hotels, but an in-room continental breakfast is offered for the lovers of served breakfasts. We take this next time.
Clean room. Minibar. Wired Internet in room (only for left wing on the building). Pool. Good breakfast. Parking facilities. I love the loyalty program! (1 free night per every 10 nights). Nice staff I'm reception and restaurant. Nothing.
very nice and comfortable.
Good restaurant, nice place in the city, closed to the castle
Excellent service, very friendly staff, very good internet connectivity. N/A
Character hotel in a smaller Swiss village, pleasant feel, nice outdoor patio and good food. It's a pretty setting at the foot of a castle.
The room was clean and comfortable for my 2 nights stay. I wouldn't stay more than that though. The breakfast looks a little bit poor and could include better presentation. However, it's very difficult to get something better for a fair price in Aarau.
Excellent hotel, good value for money, very friendly and helpfull staff. Small note for families with young children: Not really equipped for families with small children, more a business hotel (e.g. no babychair available).
Perfect for travellers in need of a stopover. Has a good, late-opening restaurant, good internet connection, clean and close to the motorway but also quiet.
nice spacious rooms with beautiful view on the golf court
2 pm is too late for the checkin. They didn't let me checkin at 1:45 pm this is very rigid... please a little bit more flexibility.
very clean and quiet Terrible breakfast with no choices almost
I have booked 2 rooms through the Booking.com. When I checkd out, Hotel receptionist told me cost for 2 rooms have already paied by my credit card which I used as for only guarantee to book the room. I think This process is illegal. I had to pay the cost for my guest by the card, even he wanted to pay by himselfs.
Free parking and limited noise in the room. The room was clean and bright. The structure is new and the furnishing is modern and funktional. The bathroom is very nice The breakfast could start an hour before (at 6 or 6:30) but it was rich and good
A bit of tourist information could be useful (folders, maps...)
No bath instead of the shower
nice ambiance for local flavor in historic town off beaten path. town is great place to see middle ages architecture and roman sites. food was very good hotel needs a little refurbishing although it tries to maintain its historic character.
Staff helpful to foreign visitor. Room seemed a bit sterile in decor.
Nice big rooms, and clean. Didnt worth so much money for such a location. It is in a small village between Zurich and Basel where you cannot find anywhere to eat except from the hotel.We arrived Sunday afternoon and there was anybody in the village and except of that the receptionist didnt speak any English. But the worst was that it is near to the train station and every 5 minutes a train was passing by, and every half an hour the bell of a near by church was ringing. It was horiible to wake up from 5.30 in the morning beacuse of that. Thats why we dont believe that it worth so much money.
Availability of a gym / exercise room. My room was made up every day even though I put the do not disturb sign on my door when I left for the day.
people was kind noisy, without airconditioner, expensive for value, I do not like recommand this hotel
Location and very comfortable rooms
Kindness of people, comfort,
Good service and restaurant. Air conditionner issue while I was staying, it was too warm in the room.
The staff in restaurant are nice and friend to children. This hotel is not valued the price paid. The reception staff is rude. When we arrived the hotel, the reception lady was talking on the phone inside the office and we waited for quite long time and rang the guest-bell on the table. After completing one phone, another phone came and,surprisingly, she continued to talk on this phone instead of checking us in. We were assigned a room with queen size bed but quite noisy because outside is constructing. We asked to change another room. We were assigned a room with two single beds, which is not convenient for us with a young child. We solved the issue by putting the two beds together. The configurement inside the room is only suitable to live for one person even though we paid Grandlit double room
The hotel was very clean throughout, everything sparkled--excellent. The food was high quality. the hotel was easy to find and facilities were most satisfactory. no
Clean and good facility. bed had wheels and could not be locked, so it was unstable.
Clean and friendly staff for whom nothing was too much trouble.
I liked the location of the hotel, the hotel is kept well clean and well maintained. The room service was very prompt and the food was first class, the staff were very friendly, I thoroughly enjoyed my stay at the hotel. A great deal of money has been spent on the interior of the hotel, the rooms and facilities are furnished with quality furniture, pity the shower was not of the same standard.
Good restaurant, well furnished rooms Odd lighting in rooms, laminate floor creaked and groaned though the night, lights made odd noises when cooling down. Lots and lots of external light coming through the curtains until the very early hours - hotel external lights.
Friendly staff No tea coffe facility in room unless asked for
Georgeous location on the Rhein River - Very good dining room - Easy walking distance to the train and and all of the old town - A wonderful place to spend a relaxing couple of days. The 10 AM checkout time is too early
Location on river
location, view, restaurant - good wine & meal selection "bürgerliche Küche", staff professional and friendly, parking garage nearby, Swisscom hotspot in the whole hotel small room but nice view, a bit aged bathroom, expensive web usage - should be for free or much more affordable,
View, welcome, bar/restaurant. Bathroom a little small and rather outdated.
During my stay at the Schiff am Rhein i like romance,shopping,spa,river...
The location at the river Rhein is great. The bed was comfortable and I slept well. I did not have time to enjoy the breakfast in the restaurant with a great view of the river. The bathroom was small and rather dark, but everything was functioning. The balcony was not so well maintained. There was a warning not to open the door to the balcony in the evening because of insects due to dryness (?). There is a major construction going on in the middle of the river which might cause some noise during working hours.
The restaurant was very good Though comfortable it was a bit too basic for money!
Courtesy of staff, comfort of room, ancient building, easy access, good breakfast, very high ratio quality/price
The friendliest of welcomes and a very good restaurant and excellent service.
Friendly and pleasant staff. Good sized family room.
Friendly and welcoming, excellent dinner in the hotel restaurant. N/A
The staff was very nice, and they could also speak some italian. The rooms were perfect and well equipped. There was just one blunkett in a double room.
The hotel was very clean and tidy, the room a good size and the breakfast provided lots of choice. The location is convenient, just off the motorway and a good stopover if crossing Switzerland. Not really a complaint, but when we arrived there were no staff present at all, just an open door with a table where the room keys were laid out and a piece of paper listing guests names to tick when they arrived - a little disconcerting!
Very clean, convenient location. restaurant is overpriced. Staff don't speak english, french. Only german.
Very pleasant staff, immaculately clean throughout, and a wide menu choice of food in the two restaurants. Good venue for a nightstop en route through Switzerland, as convenient for the nearby motorways Good value for money taking into account the high cost of all Swiss hotels. However, the spotlessly clean rooms and bathrooms are small, and without individual bedside lights, which seems odd!
It at well managed hotel, all works good. No bad points to report.
Quiet, convenient location Internet connectivity should be improved
Central position, not far from the station, top floor east facing room very quiet, well equipped, good buffet breakfast, friendly multi-lingual staff pillow too soft
The quiet and large room. The breakfast selection was excellent and the evening meal was the best meal I had during my 28 stay in Switzerland.
Modern hotel with good location and facilities for a short stay I was given a smokers room with smell of cigarette smoke.
Good size room and bathroom. Handy to the town of Liestal and railway station. A good location to visit the countryside. Excellent breakfast. No
Excellent comfort, friendly staff, great breakfast, easy parking Pricy but fair
Rooms are ok ! The uncooperative receptionist(e) .
I booked a single room and ended up with a big room that cost at least twice the price for the price of the single one !
The breakfast was great. The beds were comfortable. It's near the train so it would be easy to get places. It is a very spartan type of interior decor. It got a little noisy during the night from teenagers/young adults yelling around the building while out and about.
convenient to train station; clean; good restaurant
Generally everything was to our satisfaction. We had to pay for the car park
great location, great value for money
Location to station, Bacon for breakfast Dont stay here if you want a lie in. Monday - Friday there is major works taking place outside the hotel in rebuilding the railway station and banging and crashing starts promptly at 07.30. It is also a pure non smoking hotel. If you want a better Swiss Quality Hotel stay in Olten 10 minutes away by train.
The room facilities and furnigure is quite old - for the prices
I have mainly appreciated the comfort of the Standard single room, the cleanliness inside the room and also the "Buffet petit déjeuner". Carpet on the 4th floor could be better cleaned (some traces of dirt were still visible). If it is not possible to remove them, then it should be changed.
Very neat, spacious, nice furnished room and the friendliness of staff. No free Wireless Internet access. No lace curtain in my room.
Friendliness of staff
helpful staff, loverly room
The suite/apartment was most generous in size, the kitchen fully equipped, and the heating very effective. For my 8-day business related stay it was perfect, making for a comfortable stay.
Decent bar attached - Lemon Tree. Free wi-fi in lobby. No hot drink making facilities in room
Walking distance from the Grand Casino Baden and Therms Baths
accessible to the train station no aircondition. It was very hot in the summer.
The excellent service I received from all levels of staff.
Large room. modern facility. Hard to find. out-of -the way
Clean, very nice and spacefull rooms, nice and helpfull staff and pleasant restaurant downstairs. I loved the breakfast outside. Good value for money.
Very impressed that a fan was available as the weather was very hot. Most hotels in Switzerland that are not air conditioned do not have fans available. It was a 'life saver,' thank you very much. I also liked free internet access - this is crucial.
Nice staff, clean and spaceful room, I can only recomend this hotel.
Hotel staff. Breckfast and restaurant are very good. External noise due to civil works just outside the hotel. Car parking is too expensive.
Nice and easy to use, Friendly atmosphere
big room but very pure furniture, corridor smell
Hotel facilities None
convenient direct access to spa grounds,designed for spa loving people, smaller rooms, somewhat "basic" breakfast
Thermal bath is perfect Internet access is poor. Wireless internet access should be available and the fee should be included.
The comfort of the rooms The Air condition units are instaled but are not operational
the location of hotel was really bad
Very good breakfast - Bircher Museli - and wide choice. Free drink on arrival. Panoramic restaurant and good food. Spa attached.
free entrace to the spa. good breakfast mouquette little old
Very helpful staff. The time table of termal pool working is very flexible: from 6.30 untill 22.00 Just one defect - most of personal speak only german, and don't have menu in english and french. But personal from reception speak enlish well.
Thermal baths, fitness, gym ... inclusive in hotel price
My reservation was exactly as I wanted. My special request at the restaurant was gladly accepted. Everybody seemed to be in a happy mood all the time.
Perfect hotel when underway to Italy!
They serve very good food and wine.
The beds were very comfortable, staff really helpful and the food superb
Excellent food, except for breakfast; otherwise the hotal was basic
Perfect location for an overnight stop en-route back from Italy to UK. Rooms have been upgraded since our last visit and reflect a good standard of comfort. The restaurant is excellent albeit quite expensive. Breakfast also very acceptable.
This hotel is giving you a "home feeling". Excellent restaurant service with a good wine list.