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The staff in restaurant are nice and friend to children. This hotel is not valued the price paid. The reception staff is rude. When we arrived the hotel, the reception lady was talking on the phone inside the office and we waited for quite long time and rang the guest-bell on the table. After completing one phone, another phone came and,surprisingly, she continued to talk on this phone instead of checking us in. We were assigned a room with queen size bed but quite noisy because outside is constructing. We asked to change another room. We were assigned a room with two single beds, which is not convenient for us with a young child. We solved the issue by putting the two beds together. The configurement inside the room is only suitable to live for one person even though we paid Grandlit double room
Clean and friendly staff for whom nothing was too much trouble.
The hotel was very clean throughout, everything sparkled--excellent. The food was high quality. the hotel was easy to find and facilities were most satisfactory. no
I liked the location of the hotel, the hotel is kept well clean and well maintained. The room service was very prompt and the food was first class, the staff were very friendly, I thoroughly enjoyed my stay at the hotel. A great deal of money has been spent on the interior of the hotel, the rooms and facilities are furnished with quality furniture, pity the shower was not of the same standard.
Clean and good facility. bed had wheels and could not be locked, so it was unstable.
Good restaurant, well furnished rooms Odd lighting in rooms, laminate floor creaked and groaned though the night, lights made odd noises when cooling down. Lots and lots of external light coming through the curtains until the very early hours - hotel external lights.
Good service and restaurant. Air conditionner issue while I was staying, it was too warm in the room.
Friendly staff No tea coffe facility in room unless asked for
Very neat, spacious, nice furnished room and the friendliness of staff. No free Wireless Internet access. No lace curtain in my room.
I have mainly appreciated the comfort of the Standard single room, the cleanliness inside the room and also the "Buffet petit déjeuner". Carpet on the 4th floor could be better cleaned (some traces of dirt were still visible). If it is not possible to remove them, then it should be changed.
great location, great value for money
I booked a single room and ended up with a big room that cost at least twice the price for the price of the single one !
Friendliness of staff
Generally everything was to our satisfaction. We had to pay for the car park
convenient to train station; clean; good restaurant
The breakfast was great. The beds were comfortable. It's near the train so it would be easy to get places. It is a very spartan type of interior decor. It got a little noisy during the night from teenagers/young adults yelling around the building while out and about.
The room facilities and furnigure is quite old - for the prices
Location to station, Bacon for breakfast Dont stay here if you want a lie in. Monday - Friday there is major works taking place outside the hotel in rebuilding the railway station and banging and crashing starts promptly at 07.30. It is also a pure non smoking hotel. If you want a better Swiss Quality Hotel stay in Olten 10 minutes away by train.
Perfect location in about 100meters from Olten train station no free wifi connection.1 week costs 45CHF
Close to the station and therefore easy access to Zurich or Berne or anything inbetween.
super location, easy access to train station and down town.The room was very comfortable and quiet.
Excellent location - close to the rail station and city center. Decent and ample breakfasts. Quiet despite being close to the station. There was too much smoke from the bar area, which polluted a lot of the surrounding lobby and dining area. The cleaning of the bathroom was not as careful as it should have been. The wash cloths were not replaced after the first day.
One could not say the facilities are acceptable in term of space, cleanlessness etc... ...but when we arrived, our reservation had not been took in account, which forced us to an hour of argument with the uncompetent doorwoman who could not speak english, and an awful manager who hanged up the phone because we were "calling too late". Finally an helpful gentleman who could speak german with both of them helped us out of this situation and agreed to let us get the last room avalaible. Before booking in this hotel, one should also know "close to the station" means facing it, which also means you will hear trains quite loudly all night. Flight away, fellows...
Every things were good in your hotel.The best thing is so much quite . nothing
There is nobody at night in the reception, I had a key problem and couldn't access to my room. I had to find an other hotel to stay for the night. In the morning I came back, they appolagized several times and pay my money back that I payed for the other hotel.
The hotel is very very nice. The rooms are very comfortable and really value for money. The staff is very friendly and look after your needs. I can really recommend this excellent hotel.
good rooms, very clean rooms, a good breakfast No reception at nights
The big space of the room.
Good size room and bathroom. Handy to the town of Liestal and railway station. A good location to visit the countryside. Excellent breakfast. No
Central position, not far from the station, top floor east facing room very quiet, well equipped, good buffet breakfast, friendly multi-lingual staff pillow too soft
Excellent comfort, friendly staff, great breakfast, easy parking Pricy but fair
Quiet, convenient location Internet connectivity should be improved
Rooms are ok ! The uncooperative receptionist(e) .
The quiet and large room. The breakfast selection was excellent and the evening meal was the best meal I had during my 28 stay in Switzerland.
Modern hotel with good location and facilities for a short stay I was given a smokers room with smell of cigarette smoke.
Excellent service, very friendly staff, very good internet connectivity. N/A
Good restaurant, nice place in the city, closed to the castle
An old hotel situated below the castle with a relatively modern extension. Our room on the top floor of the latter was clean and comfortable with plenty of space and ample storage. The restaurant is especially comfortable with booth seating or a large outdoor terrace. A sunday morning brass band concert added to the charm. Rather cramped garage parking is free for guests. A pity that a modern ugly development in front of the hotel detracts from the charm of this otherwise beautiful town. The buffet breakfast was noisy and disturbing as in many other hotels, but an in-room continental breakfast is offered for the lovers of served breakfasts. We take this next time.
Clean room. Minibar. Wired Internet in room (only for left wing on the building). Pool. Good breakfast. Parking facilities. I love the loyalty program! (1 free night per every 10 nights). Nice staff I'm reception and restaurant. Nothing.
very nice and comfortable.
The sunny and cosy terras when the weather was good. Also friendliness of the staff. The construction works opposite the hotel waked me up very early (but than this is not the fault of the hotel....)
Character hotel in a smaller Swiss village, pleasant feel, nice outdoor patio and good food. It's a pretty setting at the foot of a castle.
Hotel staff. Breckfast and restaurant are very good. External noise due to civil works just outside the hotel. Car parking is too expensive.
Clean, very nice and spacefull rooms, nice and helpfull staff and pleasant restaurant downstairs. I loved the breakfast outside. Good value for money.
The excellent service I received from all levels of staff.
Very impressed that a fan was available as the weather was very hot. Most hotels in Switzerland that are not air conditioned do not have fans available. It was a 'life saver,' thank you very much. I also liked free internet access - this is crucial.
Nice and easy to use, Friendly atmosphere
Large room. modern facility. Hard to find. out-of -the way
big room but very pure furniture, corridor smell
accessible to the train station no aircondition. It was very hot in the summer.
Nice staff, clean and spaceful room, I can only recomend this hotel.
Walking distance from the Grand Casino Baden and Therms Baths
The suite/apartment was most generous in size, the kitchen fully equipped, and the heating very effective. For my 8-day business related stay it was perfect, making for a comfortable stay.
helpful staff, loverly room
Decent bar attached - Lemon Tree. Free wi-fi in lobby. No hot drink making facilities in room
Very helpful staff. The time table of termal pool working is very flexible: from 6.30 untill 22.00 Just one defect - most of personal speak only german, and don't have menu in english and french. But personal from reception speak enlish well.
convenient direct access to spa grounds,designed for spa loving people, smaller rooms, somewhat "basic" breakfast
The comfort of the rooms The Air condition units are instaled but are not operational
the location of hotel was really bad
Very good breakfast - Bircher Museli - and wide choice. Free drink on arrival. Panoramic restaurant and good food. Spa attached.
Thermal baths, fitness, gym ... inclusive in hotel price
Hotel facilities None
Thermal bath is perfect Internet access is poor. Wireless internet access should be available and the fee should be included.
free entrace to the spa. good breakfast mouquette little old
We loved the spa and thermal pool very much. We also liked the facilities at the Park Hotel such as the gymnasium, the saltwater pool, the sauna and the bicycles for hire. I particularly liked being able to send my relatives and friends an e-mail message and to read our local news since we had a sudden change of Prime Minister in our absence. The gardens and outside areas were really great. We would have liked a much better map of the place. We eventually were able to get a wonderful map of the district and the village from the Information Centre in the village and thought they would be very useful for you to have copies of. The map you had was impossible to read. Since my friend is strictly vegetarian the food on offer at dinner or lunch was just not suitable. Breakfast was fine as there was always things that she could eat. We had to eat out or even purchase some things and eat in our room as there was not enough food and choices for her. We felt there should have been some notices asking guests to be mindful of other people trying to sleep. Having a loud drunken argument outside & giggling women after midnight was ba
All is OK! It's my favorite hotel in this region.
Only the scenery and the surroundings The hotel was relatively old and has not been renewed, so there was no comfort,plus there was no service after 21.00 e.x.something to eat except for soups.
The facilites were remote and calm and peaceful
Good facilities (spa, room). Nothing
Quiet, good facilities being able to use the nearby pool and gym. Only English TV channel was CNN - but that's because we English are not very good at speaking other languages.
The location, the staff, the room (spacious and light)
The prompt service from the Hotel staff
I can recommend this hotel to persons who prefer quiet rest and relaxation. Good combination of comfortable hotel and termal spring gives a very nice impression.
Spacious room - great balcony and windows that opened - fresh air - good bed and sheets - refrigerator and coffee maker. Bathroom very small - not big enough for two. Common areas extremely dated - looked like the 70's but was actually built in 1987. Needs updating badly.