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General atmosphere, location, cleanliness, trained staff... More info in English. Publications are mostly on German.
Die schöne Lage und das sehr freundliche Personal hat uns gefallen. Es hat im Moment dauernd engl. Gruppenreisende. Vorallem am Abend ist es dadurch beim Essen und in der Lobby sehr laut.
The friendliness and helpfulness from the staff and owners
The hotel is in a great location. The staff were very friendly overall, however the owner's wife seemed too serious, and her demeanour towards me at time were very hostile, after spilling coffee on the lounge sofa. Other than this, we had a fantstic time. The food was fantastic and not expensive at all. This hotel is a great find for anyone wanting a relaxing holiday in the Austrian countryside. We will be back..... Smoking allowed in the lounge area and lobby.
Great Hotel on a very picturesque mountain lake. Highly recommend requesting lake view room. Restaurant was very good, especially after long flight and drive from Munich. A short drive to Salzberg. Beds a little too firm for us.
I don't think I can find another one better than Landhotel Schutzenhof at surrounding area, it's amazing beautiful place, the hotel locate at best position beside the lake, the room is very comfortable, I will come back for longer stay. Highly recommend!
Access to the hotel's lakeside lido was a great plus, though a little further away than the 3 minutes it says perhaps! The staff were always helpful and the location is fantastic, right on the lake. The room was very comfortable and clean. We had a half-board deal which I wouldn't recommend as there were very limited menu choices and we had to sit in a set area with no view of the lake - we felt a bit like the poor relative!
Wonderful location, right on the lake and in the middle of the city at the same time. Restaurant - had a lot of national Austrian cuisine dishes for the dinner. When we arrived there was some water/wine and lots of fruit which was a nice touch on their behalf. Breakfast - fresh produce but limited choice The worst part for me was unfortunately service - it is family owned hotel so only rarely there was anybody at the reception atfer 10am, so if I needed help of had questions I had to look for the staf which i found stange. Most of the time when I had to deal with the staff - response was abrupt.
We were surprised at the quality of the room for the price, and the location was nice for a relaxing weekend. The garden behind the hotel looked inviting, but we didn't have time to use it. The lakefront provided a beautiful sunset. Not directly on the lake, but it was only a short walk to the water. The town was a little too quiet for a long stay.
Friendly and helpful staff, DVDs available for free rent, excellent location. The pillows could have been a bit bigger :)
The hotel situated in a beautiful area, close to the lake and mountains, ski area as well. The staff is very helpful and friendly. Excellent kitchen. I am surprised with their very rich Sunday breakfast. We stayed in a double room for a day and loved it. I see one reviewer complains about the noise from the street. I stayed on the street side in winter and heard nothing at night. Hotel has a small car parking lot. Parking very close to the hotel could be a problem although it is not a crowded area. However one can certainly find a place within the 100 meters.
At the breakfast, most of the tables were reserved. We were obliged to take seats at unpleasant place, though the restaurant was not crowded at all.
Very nice and comfortable rooms, friendly staff, own lakeside beach (5 min walk)
Was a nice stay , room are clean and staff are friendly , area are good and easy to move around to the city and place of interest We have the room facing the main road , sound prove are not well , over the night can hear the vehical sound very clear
to relax, to take a sauna, to take a lot of photos, to see countryside no
Excellent breakfast buffet included in room price. While they were able to accommodate us, they did not have a record of my reservation through booking.com
Kind atmosphere and nice location Lack of refridgerator
nice staff, nice wellness area, wonderful breakfast the room was too warm (for my tastes)!
The decor was fabulous! Staff was so helpful. We needed help to get back to Munich when the border was closed to Germany from Austria. They all helped us find an alternate route to get home. They checked trains and buses and provided us with maps and information to cross the border in a stressful time. They spoke English quite well which gave us peace of mind we could trust their understanding of our needs. So glad we booked with them. The room didn't have a surface to set our suitcase on.
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
Close to train station Wifi signal was weak
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
The hotel is close to the train station.
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
The friendly and helpful staff and the clean environment was a big plus. Lack of service with luggage resulted in my husband injuring his foot with the heavy trolley. There should be some help with luggage, if necessary.
comfortable beds,clean room, good service. hotel on good transport routes across the city. also within walking distance of most sights. we felt the breakfast was rather poor for this class hotel.
Location; cleanliness. Very comfortable
The location, the people and the overall atmosphere for the price was great.
the staff were very helpful, the location is excellent, the breakfast was good, the room was comfortable and clean
location and helpfull staff room very small no air condition
The staffs were very friendly and helpful.
Location excellent with great value for money. Staff very helpful. Just situation outside the old town area with very pleasant and interesting walks. Wifi was a challenge with no access in rooms, however public access points reliable.
Near the bus stand, easy to find. Nice hotel staffs n knows the ins n out of the city. No Internet connection in room. No kettle in room.
centrally located, very nice and helpful staff. Tour companies come to hotel and transport to the tours. Good breakfast too. all rooms are non smoking and no provisions made for smokers.
The views from our room were stunning
hotel fantastic newly refurbished excellent value not much to do around it
Peace and Quiet. Swimming Pool. Very helpful Staff
Beautiful dual aspect lakeside room. Peaceful location close to village centre. For a 4 star hotel the restaurant menu was reasonably priced and good quality.
location room services
the table at my birthday It was almost impossiblr to get a parking placee as a guest because it was used by many not staying at the hotel. The a la carte menus was not enough varieted. We were missing a good steak... The waither neglected us as we did not chose an Austrian wine for dinner, had to wait 0-15 minutes to get our wine...
sauna and pool
respectful staff,nice food, and amazing lake view. pets should not be allowed.
The room was tastefully decorated and we had a beautiful view of the lake from the balcony. In fact we "could jump into the lake from the balcony" as described in the information about the hotel on the website. None
Wonderful lakeside setting and friendly environment.
A very friendly comfortable family run hotel with very good food and obliging staff.My wife and I would be happy to stay there again. IsThe photo of the hotel on the web shows it fronting the lake. This is not the case (although very close) and is rather misleading
Receptionists very helpfu1l
Was well priced, a short walk from all the sites in Salzburg. Modern and well kept. Electricity to each room only turns on when your room key is in it, which can be tedious especially when charging devices. Breakfast was not included and would have cost €10 otherwise.
The hotel is well located, only a few minutes walking from a pedestrian area, and about 10/15 min from de old town. The people are nice and well informed about visits, concerts, points of interest, etc. The breakfast is simple but good. The rooms need a remodelation, mainly the bathrooms. The curtains doesn't isolate the sun, so when the sun rises it's almost impossible to sleep.
Breakfast was good. It was very nice to have a programme/update for concerts, weather etc. for the day in the restaurant at each table. hotel doesn't have an airconditioning which might be a problem in the summer months however for the period of my stay using of fan was OK. The shower tube is really small. Use of internet is a bit overpriced.
Easy to find and quite central Efficient staff Good sized rooms Reasonable value for overnight stop Smoke is the biggest problem with this hotel. It permeates throughout the hotel bedroom corridors and into some bedrooms. Noisy traffic if windows open. Beds thought uncomfortable by some of my friends
Very short walk to the city center, very convenient! Also reasonable parking in a garage.
Great location near the center (5 minutes walk) and not far from the train station (10 minutes wallk), nice cozy atmosphere in the hotel, clean and fairly comfortable room, very fine breakfast, friendly and helpfull staff. We really enjoyed are stay there, very good value for money. Highly recommandable, Somebody could find street noise a bit too loud.
Great location. And the sauna-relaxing. Great service.
1) Spacious and bright rooms 2) Excellent service and breakfast 3) Courteous staff, especially there was a gentleman on the reception in the early hours of the morning, we arrived by train from venice and when our room was not yet ready he gave us a very good reception and service with a smile 1) More english channels required on tv 2) Should start having 24 hours room service as everything around salzburg closes at 6pm
asked for a quiet room which was perfect. Location was great for the bus stop to airport and also for the old town, both about an easy 10 min work
This hotel is excellent from reception check-in to check-out. The staff were superb couldn't do more for you even if they tried. The breakfast room and selection of food was perfect. Our room was like a home from home. We will stay here again.
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
Great Position Breakfast a bit expensive
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
Very clean hotel, nice host willing to help you. Excellent breakfast, free Internet, free parking. There was no soap in the bathroom, but this can't stop you from having a great vacation here.
Nice family pension with very friendly and helpful landlady. Free entrance to the Fuschlseebad. Biker friendly. The pension is quite near the main road.