Pros (+) Bed was comfortable
Cons (-) Customer service was very bad, it was like the staff was mad, not one friendly face.
3 stars
Comfort Suites Gallup East Route 66 and I-40
Photos of Comfort Suites Gallup East Route 66 and I-40
Overview
Get more of the space you need to spread out at the smoke-free Comfort Suites Gallup East Route 66 and I-40 hotel in Gallup, NM near Red Rock Park and Museum. Nearby attractions include Gallup Flea Market, Navajo Code talker Museum, Manuelito Visitor Center and Bill Malone Trading Company. Enjoy free WiFi, free weekday newspaper, an indoor heated pool, a fitness center and a meeting room and business center with copy and fax services and a computer with Internet access. Your spacious suite includes a 40 inch LCD/Plasma TV, refrigerator, microwave, coffee maker, pillow-top mattress, sofa sleeper, desk and separate seating area. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pet Accommodation 15.00/ night per pet. Pet limit 2 pets per room max 20 lbs or less.
Latest deals for Comfort Suites Gallup East Route 66 and I-40
Amenities at Comfort Suites Gallup East Route 66 and I-40
- Indoor pool
- Spa and wellness center
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Express check-out
- Bottle of water
- 24hr front desk
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Minibar
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Spa and wellness center
- Heated pool
- Indoor pool
Bathroom
- Shower
- Bathtub
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Seating area
- Sofa
- Telephone
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Comfort Suites Gallup East Route 66 and I-40
8.1
Very good
985 verified ratings
Wonderful
559
Very good
150
Good
96
Okay
37
Fair
56
Mediocre
21
Poor
66
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, along with the good value for the price. However, many expressed dissatisfaction with the customer service, noting that staff were unfriendly and unhelpful. Noise levels from other guests and nearby trains were also a concern for some visitors. Overall, the hotel has potential but requires attention to service and noise issues.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
808 reviews
8 out of 10
76 reviews
7.4 out of 10
3 reviews
All reviews
Pros (+) Good value for the money. “Okay” suite. Comfortable bed, reasonably roomy, clean.
Cons (-) Noisy. Pet-friendly so occasionally heard barking dogs. People in room above us had “heavy feet” so we heard lots of noise anytime someone walked around.reakfast (free) was AWFUL. Baaaaad powdered scrambled eggs, breakfast hash looked & smelled like vomit! Bacon tasted like nothing I have ever had before (& not in a good way).
Pros (+) Clean
Cons (-) Wifi did not work at all
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Comfort Suites Gallup East Route 66 and I-40?
Guests have consistently praised the very comfortable beds at the hotel, ensuring a good night's sleep during your stay.
Is parking readily available at Comfort Suites Gallup East Route 66 and I-40?
The hotel offers free parking, providing convenient and hassle-free parking for guests.
How is the food quality at Comfort Suites Gallup East Route 66 and I-40?
Guests have enjoyed the complimentary breakfast and delicious food options, although some have mentioned specific areas for improvement.
What is the cleanliness like at Comfort Suites Gallup East Route 66 and I-40?
Guests have appreciated the cleanliness of the hotel, although a few have mentioned specific cleanliness concerns that may need attention.
What can I expect from the customer service at Comfort Suites Gallup East Route 66 and I-40?
While many guests have praised the friendly and helpful staff, a few have expressed concerns about the customer service, indicating a potential area for improvement.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
If you're a light sleeper, consider requesting a room away from the highway to minimize noise disturbances from passing vehicles, as mentioned by some guests.
Enjoy the Military Memorabilia
Take some time to appreciate the Marine memorabilia in the lobby, which several guests found interesting and touching, adding a unique touch to the hotel's ambiance.
Check Pet Policies
If you're traveling with pets, be sure to inquire about the hotel's pet policies and any associated fees, as the hotel is pet-friendly but charges may apply, according to the amenities listed.
Be Mindful of Breakfast Quality
While the complimentary breakfast is a plus for many guests, some have mentioned issues with food quality, such as rotten oranges and overcooked eggs, so it's advisable to manage breakfast expectations.
Consider Room Selection for Views
If you value a peaceful view, consider requesting a room with a view away from the highway to avoid disturbances from passing vehicles, as mentioned by some guests.
Appreciate the Military Tribute
Take a moment to appreciate the hotel's tribute to veterans, as several guests found the displays throughout the hotel to be outstanding and heart-touching.
Inquire About Pool Availability
If you're looking forward to using the pool, it's advisable to check with the hotel in advance about its availability, as some guests mentioned that the pool was closed for renovations during their stay.
Check for Room Cleanliness
While many guests found the rooms clean and spacious, some mentioned issues with cleanliness, such as stained carpets and black mold in the bathroom, so it's advisable to inspect the room upon arrival.
Consider Breakfast Timing
If you have an early start, be mindful of breakfast timing, as some guests found that the breakfast hours didn't align with their schedules, leading to limited food options.
Appreciate the Staff
Take the time to appreciate the friendly and helpful staff, as many guests highlighted positive interactions with the hotel's employees, contributing to a pleasant stay experience.
Location
3940 East Highway 66, Gallup, NM 87301
What's nearby
- Gallup Amtrak Station0.9 mi
- Sacred Heart Cathedral4 mi
- Gallup Cultural Center4.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Comfort Suites Gallup East Route 66 and I-40
Low season | February |
|---|---|
High season | May |
Average price (weeknight) | $130 |
Average price (weekend night) | $120 |
When to book a room at Comfort Suites Gallup East Route 66 and I-40
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 4.4 mi |