Pros (+) I liked the bed.
Cons (-) the service was a little rude.
2 stars
Days Inn & Suites by Wyndham Red Rock-Gallup
Photos of Days Inn & Suites by Wyndham Red Rock-Gallup
Overview
Hotel in Gallup with free breakfast and casino shuttle service An indoor pool, a hot tub, and coffee/tea in a common area are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a business center, a meeting room, and laundry facilities are onsite. Days Inn & Suites by Wyndham Red Rock-Gallup offers 75 accommodations with coffee/tea makers and hair dryers. LED televisions come with cable channels. Rooms have partially open bathrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. An indoor pool and a hot tub are on site.
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Amenities at Days Inn & Suites by Wyndham Red Rock-Gallup
- Indoor pool
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Shower chair
- Hypoallergenic pillow
- Adapted bath
- Toilet with grab rails
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key access
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Bedroom
- Fold-up bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Carpeted
Parking and transportation
- Shuttle service (free)
- Airport shuttle
- Free parking
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Reviews of Days Inn & Suites by Wyndham Red Rock-Gallup
6.6
Okay
743 verified ratings
Wonderful
189
Very good
98
Good
130
Okay
62
Fair
87
Mediocre
48
Poor
129
Summary of reviews
Guests say
Guests overwhelmingly expressed dissatisfaction with the cleanliness of the hotel, citing filthy conditions, unclean bathrooms, and unkempt rooms. The service also received negative feedback, with reports of rude staff and poor customer service experiences. However, some guests appreciated the hotel's location and amenities like the pool, indicating that there were some positive aspects to their stay.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.7 out of 10
17 reviews
4.8 out of 10
5 reviews
All reviews
Pros (+) Location was fine
Cons (-) Bed and room too small
Pros (+) Pool/sauna was great
Cons (-) 2nd night room was not serviced and we had to sparingly use our toilet tissue. Front desk did not have housekeeping key to supply us with a roll!
Pros (+) Left after 30 minutes
Cons (-) Dirty sheets Broken closet Broken washing machine Smoke in a non smoking room
Pros (+) No good remarks about my stay at Days inn
Cons (-) EVERYTHING !!!!!! Staff were rude, the hotel in gerneral was filthy, they had bed bugs, I asked for a NON smoking room and the room smelt like a chain smoke just walked out the room, the pool had bugs running around the pool, the room didn't look like it was vacuumed in days, I just could NOT say the whole night so I had to check out that same night
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel includes a variety of hot and cold selections, providing a fulfilling start to your day.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as dirty carpets and outdated furniture. However, many guests have also praised the cleanliness of the rooms.
How is the hotel's customer service?
While some guests have expressed concerns about the customer service, mentioning a lack of professionalism and hospitality, others have found the staff to be very nice and helpful.
What are the best features of the hotel's rooms?
Guests have highlighted the comfortable beds, clean rooms, and spacious accommodations as some of the best features of the hotel's rooms.
Is the hotel's location convenient for travelers?
The hotel is conveniently located, making it a good stop for travelers, especially those exploring Route 66. However, some guests have mentioned that the area and exterior of the hotel may appear sketchy.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be insufficient. Consider bringing your own toiletries to ensure you have everything you need.
Check the Hot Tub Availability
A few guests reported that the hot tub was out of order during their stay. It's advisable to check the availability of the hot tub before booking if this is an important amenity for you.
Be Prepared for Virtual Check-in
The hotel uses a virtual check-in system, which some guests found unusual. Be prepared for this process and keep in mind that there might not be a traditional front desk check-in experience.
Request a Room Away from the Check-in Area
Some guests mentioned that rooms near the check-in area experienced noise from arriving guests. If you're sensitive to noise, consider requesting a room away from the check-in area.
Confirm Breakfast Availability
While the hotel advertises breakfast, some guests were informed upon check-in that it was not available. It's advisable to confirm the availability of breakfast before your stay.
Bring Your Own Entertainment
A few guests reported issues with the TV and cable service. Consider bringing your own entertainment options in case of any technical difficulties with the in-room TV.
Check for Nearby Dining Options
Some guests found the hotel to be inconveniently located in terms of nearby restaurants and amenities. It's recommended to check for nearby dining options if you plan to eat out during your stay.
Inquire About Electric Service Machines
Several guests mentioned that some electric service machines were out of order during their stay. If these amenities are important to you, it's advisable to inquire about their status before booking.
Consider Bringing Your Own Pillows
A few guests found the pillows provided by the hotel to be uncomfortable. If you're particular about your pillows, consider bringing your own for a more comfortable sleep.
Location
3010 East Historic Highway 66, Gallup, NM 87301
What's nearby
- Gallup Amtrak Station0.5 mi
- Sacred Heart Cathedral2.6 mi
- Gallup Cultural Center2.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Days Inn & Suites by Wyndham Red Rock-Gallup
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | November | $74 | $89 |
Cheapest month to stay with an average 27% drop in price. | Most expensive month to stay with an average 50% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Days Inn & Suites by Wyndham Red Rock-Gallup
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Days Inn & Suites by Wyndham Red Rock-Gallup
FAQs when booking at Days Inn & Suites by Wyndham Red Rock-Gallup
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Value for money | Distance to city center |
|---|---|
7.2 | 3.0 mi |
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