Run down. One elevator works. Smells like smoke from people smoking inside rooms. Would not return.
Chateau Cartier Hotel & Resort, an Ascend Collection Resort
4 stars1,126 reviews
Very good
-
2 guests, 1 room
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Chateau Cartier Hotel & Resort, an Ascend Collection Resort
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
Reviews of Chateau Cartier Hotel & Resort, an Ascend Collection Resort
8.1
Very good
1126 verified ratings
Wonderful
450
Very good
235
Good
174
Okay
80
Fair
76
Mediocre
38
Poor
73
Summary of reviews
Guests say
Overall, guests praised the hotel's friendly and helpful service, clean and spacious rooms, and convenient location near Ottawa. The spa was a highlight for many, with several reviewers describing it as amazing and relaxing. Some guests also appreciated the quality of the restaurant and the comfortable beds. However, there were negative comments about the pool and spa access, with extra fees and age restrictions disappointing families. A few reviews mentioned dated facilities and occasional cleanliness issues, but most guests had a positive experience and would recommend the hotel, especially for couples or those seeking a relaxing getaway.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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8.2 out of 10
544 reviews
7.1 out of 10
24 reviews
8.6 out of 10
30 reviews
7.7 out of 10
3 reviews
All reviews
Pros (+) Space of the room was good. Relatively clean for it being an old hotel..
Cons (-) The bed was UNCOMFORTABLE. Was supposed to be a QUEEN bed but it was a double.. The comforter? Again for a double bed was 2 sheets wrapping the old comforter. It was not pleasing to the eye nor made o...
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Pros (+) Room was spacious and comfy
Cons (-) Did not feel welcomed. Was given room key with no explanation of my stay, timings for food or facilities also was the same when I left. Was not ask how may stay was. Felt not valued. Maybe because I s...
Read more
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers a Jacuzzi, outdoor tennis courts, an indoor pool, a gym, a ballroom, a beauty centre, a sauna, valet parking, a 24-hour business centre, and a day spa. Additionally, there are multilingual staff available to provide local information.
How comfortable are the beds in the rooms?
Guests have mentioned that the beds are comfortable and the rooms are spacious, with French doors separating the bed from the living room area. Some guests also appreciated the large room with hardwood floors instead of dirty carpet.
Is parking available at the hotel?
Yes, the hotel offers free parking, which guests have found to be plentiful. However, some guests have noted that there is only one elevator, leading to longer wait times.
What can guests expect from the hotel's dining options?
The hotel features a restaurant, bar/lounge, and a snack bar. Guests have praised the food at the restaurant and the convenience of having a spa and restaurant on-site.
When is the best time to visit the hotel?
The high season for the hotel is in February, while the low season is in November. It's important to note these seasonal variations when planning a visit.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in November, which is the low season. This could provide a more peaceful and less crowded experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like the Canadian Museum of History and Jacques Cartier Park, which are within a few miles. It's a great opportunity to explore the area's cultural and natural highlights.
Check Room Amenities
Some guests noted that the rooms were well-equipped with amenities such as a spa bath and movies-on-demand. It's worth checking the room features to ensure a comfortable stay.
Be Mindful of High Season
If you prefer livelier atmospheres and are willing to navigate larger crowds, consider visiting in February, the high season. This could provide a more bustling and energetic experience.
Consider Room Renovations
Some guests mentioned that the rooms appeared to be in the middle of renovation. If you prefer a more modern room, it might be worth inquiring about the renovation status when booking.
Take Advantage of On-Site Spa
Guests appreciated the convenience of the on-site spa. Consider indulging in spa services during your stay for a relaxing and rejuvenating experience.
Parking Considerations
Several guests mentioned that parking was difficult to find and that there was only one elevator working. It's advisable to plan for potential parking and elevator delays during your stay.
Dining Experience
The hotel's restaurant received positive feedback from guests. Consider trying out the on-site dining options for a convenient and enjoyable meal experience.
Check for Special Offers
Some guests mentioned receiving room upgrades without any payment. It might be worth inquiring about any available special offers or upgrades during the booking process.
Location
1170 Chemin d'Aylmer, Gatineau, QC J9H 7L3
What's nearby
- Valleys Outaouais Hospital Center2.7 mi
- Ministere du Revenue3.5 mi
- Canadian Museum of History3.6 mi
- Jacques Cartier Park3.7 mi
- Hull-Chelsea-Wakefield Steam Train4 mi
- Maison du velo4 mi
- Brignoles Park5.8 mi
- Gatineau Water Aerodrome6 mi
- Promenades de L'Outouais6.1 mi
- Gatineau Sports Centre6.9 mi
- Tactik Paintball13.2 mi
- Le Sorcier Golf Course13.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 2027-08-31, 517613
Essential information about Chateau Cartier Hotel & Resort, an Ascend Collection Resort
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | February | $191 | $222 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 40% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Chateau Cartier Hotel & Resort, an Ascend Collection Resort
Which month has the cheapest rates at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort is November, with an average nightly rate of $128. The most expensive month is May at $200 per night.
What is the cheapest day to book Chateau Cartier Hotel & Resort, an Ascend Collection Resort?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Chateau Cartier Hotel & Resort, an Ascend Collection Resort is Sunday, with an average nightly rate of $147. The most expensive day is Friday at $250 per night.
How far in advance should you book Chateau Cartier Hotel & Resort, an Ascend Collection Resort?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Chateau Cartier Hotel & Resort, an Ascend Collection Resort, book around 8 weeks in advance. This could save you approximately 37% compared to booking last minute.
KAYAK's top tips for your stay at Chateau Cartier Hotel & Resort, an Ascend Collection Resort
FAQs when booking at Chateau Cartier Hotel & Resort, an Ascend Collection Resort
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in GatineauMost recommended
See most recommended stays in GatineauGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
5.9 mi | Ottawa | 8.0 mi |