Geleen Hotels

The Hotel was clean and well maintained, staff very friendly and helpful. Excellent Breakfast

The staff (I actually only saw 2 people) were very friendly and helpful. The location was of easy access and in a quiet area (20 km from Maastricht, our destination). The bathroom was exceedingly cold (no heater!), we had to skip the shower. The smell of smoke and fried food was everywhere, even in the rooms. And they only had pillows with feathers, so a pillow without feathers for my allergic son had to be improvised with a rolled duvet in a pillowcase. But they did their best despite the scarcity of means!

Proximity, location. Limited parking spaces

easy to reach, just what you need smoking should be completely banned

Nice people. Good for stay one night to visit Pink pop.

The reception staff is helpful. There is no refrigerator and smoking smell in non-smoking room.

convenient location and excellent breakfast. Room was comfortable. Carpets in corridors were not clean, room was a bit dusty. Ridiculous price for internet connection. The whole place apart from restaurant needs tidying up, and perhaps re-design.

Swimmingpool is very nice.Breakfest was excellent. Familyrooms for stay with children. Why did you not mention that slippers and bathrobe are obligatory and that you have to pay 12 € to rent it.Idem parking 5€ per night

the room we were upgraded to was excellent, the receptionist who delt with our complaint about the original room was excellent. the room we were given to begin with was way below standard and if we had had to stay in that room and not have the option of upgrading it would have turned a very good stay into a very bad one

Swimming pool/spa While in a non-smoking room, the corridor we had to use to get to our room stunk of cigerette/cigar smoke.

swimming pool over priced for the quality of the room

Easy access from motorway. No airconditioning. Too much noise from motorway. Unattended water leak in bathroom.

Coffee making facilities in the room would have been nice.

Nice view

the customer service of the hotel staff overall was very poor not very happy with their attitude especially the restaurant staff restaurant and bar

Room was comfortable, restaurant open long hours, convenient and easy. It's not cheap, no free internet access, and not very personal, but it does what it does efficiently

There was some refurbishing going on which made me wake up early. However, the staff treated this in a good manner afterwards.

The new building is pleasant, nice rooms and bathrooms. In the older part of hotel the rooms are not so charming. Good selection for breakfast.

Good location, close to train station. Decent breakfast. As expected for what we paid. Room door lock was not secure. The lobby was full of cigarette smoke. No front desk staff at 7:15am when we wanted to check out.

The hotel staff, which was very friendly and helpful. I stayed in this hotel for the second time. The first time I had a room in the new part of the hotel. This time I had a room in the old part. The rooms in the old part are very small and not so comfortable as the new ones.

The araff were nice Very old,need to make renovating in the breakfast and dining room

The bedroom, the hotel staff and the location of the hotel, which was perfect because it was only a 10 minutes' walk to the train station and it is just 20 minutes from Maastricht. The restaurant. You are not able to order your dinner a la carte. Only a 3 meal-menu.

First I was given the key to an already occupied room. Then I was given a room on the first floor - very loud, and not secure (windows open onto the flat roof, accessible to other guests.)

The very friendly and helpful staff, all of them, you should be congratulated on your staff training! The breakfast was OK but having to walk all the way to the buffet and back to your table was a bit much. Could the breakfast bar not be in the middle of the vast room? The dreadful music, a bit thighclapping and hopsa heisa.

Information on train service, local site seeing / walk tour map, etc. Should allow guest to use atleast two hours after check-in time, if required.

when I came from out side at 4 pm the room door was opened and the towels not change the bath romm was not cleaan.

Convenient in terms of transport and the counter service is good. The bartender is entertaining. Poor facilities such as no curtain in the bathroom - the floor is wet after bath; no internet connection, no water boiler in the room; I would rather to pay more to have these basic facilities.

Quiet environmen, but close to transport. Yes, lack of internet. Only one computer terminal available for the whole hotel. Wireless network would be ideal,

Pleasant service and atmosphere,set menu dinner was good value Excessive street noise from local bars probably due to Hollands participation in UEFA football

Vey friendly staff - When I asked at the reception I they had toothpaste as I had forgotten mine, they unfortunately didn't have any (in a 4 star hotel ????), but the friendly barman/receptionist gave me a tube of his own to help me out. Breakfast was crowded, but very good The room wasn't just small as advertised, but very small The tv was also tiny - so small that it was difficult to see the programme. There was no shower curtain/glass and you could only shower by holding the showerhead as there was no wall fitting to hang it on. Overall, we didn't think that the hotel was deserving of a four star rating - At the most a low 3

the relatively low price it is a four starr hotel, but when you use the television set in the room at normal volume, the neigbor starts instantaneously to knock on your door due to too much noise in his/her (in this case: her) room; the floor of my room was skewed (different levels at different sides of the room); the room had no window, but only a balcony door with a rather small window in it; all by all not the level of comfort you would expect from a 4 starr hotel!

Staff very friendly and approachable. Breakfast service excellent. Lack of air conditioning was a problem. As was the location of the room on the first night (facing on to the main road). The temperature was very high and when the windows were opened the noise was incredibly loud. Although, it should be noted that when we requested a room change, this request was met.

Nice staff Room rather basic

The place Valkenburg Bussy traffic in front